Senior Quality Management System Support (IQA)
Job details
Join as Senior Quality Management System Support. Lead IQA activities, analyze findings, and provide expert QMS support. Job Summary: Seeking a Senior Quality Management System Support (IQA) specialist to lead IQA activities, analyze findings, and provide expert support on QMS queries. Requires 3+ years' experience in SEPG or software environments certified to CMMI or ISO 9001:2015, with proficiency in CMMI, ISO 9001 systems, and software development life cycles. Strong auditing and analytical skills, along with exceptional attention to detail and communication abilities, are essential. Key Responsibilities:
- Plan and develop comprehensive IQA checklists based on objectives and scope.
- Lead IQA activities including desk-checks and verification of artifacts from processes.
- Analyze evidence for IQA, draw conclusions, and prepare detailed findings and observations for communication to auditees and management.
- Drive follow-up verification of corrective actions and record implementation and effectiveness.
- Provide expert support on user queries regarding Quality Management systems and processes.
- Minimum 3 years of working experience in a Software Engineering Process Group (SEPG) or in a software environment certified to CMMI or ISO 9001:2015 standards.
- In-depth understanding of Capability Maturity Model Integration (CMMI) Development, software quality principles, and ISO 9001 systems.
- Proficiency in software development life cycles and related processes.
- Strong auditing and analytical skills with a proven ability to identify root causes of process issues.
- Demonstrated capability to identify and implement good practices and drive continuous improvement.
- Exceptional attention to detail with outstanding communication and interpersonal skills.
- Customer-centric approach with strong listening skills and patience.
- Proficient with software and tools such as MS Excel, MS PowerPoint, Lotus Notes, JIRA, GitLab, Bitbucket, and Confluence.
- Experience in an agile development environment is highly desirable.
- Degree or Diploma in Computer Science, Information Technology, or related disciplines.
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