Eastern Cape WFH Sales Executive - Travel and Tourism

These jobs were popular with other job seekers Our client delivers dynamic and exceptional hospitality solutions in Africa that connect local and global travelers to our communities in a sustainable and relevant manner. We are currently seeking an energetic and results-driven Sales Executive to join their team. This individual will play a crucial role in driving sales and promoting their hospitality services in the field. If you are passionate about the hospitality sector and have a proven track record in sales and marketing, we encourage you to apply.This is a remote/work from home post - the ideal candidate will be based in either Gqeberha or East London.Key ResponsibilitiesClient Engagement: Serve as the primary point of contact for clients, responding to inquiries, providing information, and addressing concerns in a timely and professional manner. Build and maintain strong relationships with clients to enhance customer satisfaction and loyalty.Product Knowledge: Develop a comprehensive understanding of our hospitality services and offerings. Effectively communicate the value propositions and benefits of our services to clients.Sales Generation: Proactively reach out to existing clients to identify upselling and cross-selling opportunities. Generate leads and follow up on inquiries to convert prospects into clients. Use a CRM or lead management system to record and assign leads.Quoting and Proposal Creation: Prepare accurate and detailed quotes for clients based on their specific needs. Create compelling proposals that highlight the value of our services and address client requirements.Order Processing: Facilitate the order process, ensuring seamless transactions and timely delivery of services. Collaborate with other internal departments to coordinate and fulfill client requests.Sales Reporting and Analysis: Maintain accurate and up-to-date records of sales activities, client interactions, and order statuses. Provide regular reports to the sales manager on sales performance and achievements.Customer Feedback and Improvement: Gather feedback from clients to understand their satisfaction and areas for improvement. Communicate client feedback to relevant teams to contribute to continuous improvement.Collaboration with Sales Team: Work closely with the external sales team to provide support in achieving overall sales targets.Coordinate efforts to ensure a cohesive and customer-centric approach.Promote the company and Ownership: Train sales agents/bookers on effectively promoting the benefits and features of the company to event leads. Highlight the advantages of the company / ownership, such as access to exclusive resorts, discounted rates, and flexible vacation options. Provide sales agents/bookers with marketing materials, including brochures, videos, and presentations, to showcase the value of the company. Requirements Theoretical KnowledgeBachelor's degree in Marketing, Business, Hospitality Management, or a related field.Proven experience in Timeshare, Financial or Insurance sales and marketingStrong interpersonal, communication, and presentation skills.Ability to work independently and as part of a collaborative teamWillingness to travel as required for client meetings and eventsCode 8 drivers license & own vehicleWiFi and backup for loadsheddingBehavioral CompetenciesMotivated & ambitious: Go getter! Willing to show initiative & build own pipeline.Accountable: Trust & consistency shown through day to day, as well as taking ownership of responsibilitiesCommunication Skills: Clear articulation, active listening, asking insightful questions, and tailoring communication to resonate with clients.Adaptability: Embracing change, staying calm under pressure, quickly adapting to new situations, and learning from experiences.Relationship Building: Building rapport, demonstrating empathy, maintaining a customer-centric focus, and establishing long-term connections.Resilience: Demonstrating perseverance, handling rejection with grace, maintaining motivation during difficult periods, and learning from failures.Influence and Persuasion: Building compelling arguments, demonstrating product knowledge, addressing objections effectively, and tailoring pitches to meet client needs. Lucrative Commission HR Services, Recruitment & Selection These jobs were popular with other job seekers

#J-18808-Ljbffr General Sales