Training Officer

Job Purpose:

To assess the current skill set within the business and to identify area's for improvement and further training. To take charge in development and implementation of learning interventions to improve productivity and elevate employee confidence levels. Training interventions should be aimed at improving employee's skill levels within the business and the overall performance of individuals within the business. The training consultant will also be responsible for updating and evaluating training content and aligning such with the goals of the business

Reporting Structure: Training Consultant will report directly to the HR HOD / HR Manager

Minimum Requirements:

Matric / Grade 12

National Diploma in Human Resource Management or relevant Qualification (advantageous)

2+ years' experience in an HR / Training environment/role

Valid Driver's License + own vehicle (Code 8 unendorsed - must be willing to travel to the company's stores nationally)

SDF / Training Certifications (advantageous)

Health and Safety Training Capabilities / Accreditation (advantageous)

Main Responsibilities:

Evaluate existing training and development programs within the business

Ensure training material is relevant and in line with the needs of the business andcurrent market trends

Revise, modify and update training materials within the business

Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business

Create course materials and teaching aids that support content delivery and skills assessments

Conduct training sessions across the business with relevant content to various levels of employee's within the business

Conduct effective training in person and via electronic means

Co-ordinate training interventions within the business including logistics and planning

Provide day-to-day guidance and leadership to employee's within the organisation

Deploy feedback tools to assess the effectiveness of the training curriculum and content

Track training outcomes and ensure alignment with business objectives

Identify individual and organizational obstacles to learning and facilitating training interventions

Respond to trainee questions and adjust course content to align with needs of learners / training audience

Develop evaluation and feedback channels

Ad Hoc duties assigned within an HR department environment

Brand Ambassador:

Enhance the company's external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand across the territories in which we operate and to ensure interventions meet the business needs and fits the culture of the business

Drive word-of-mouth employer brand awareness

Reporting:

Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs

Report on training interventions that will benefit the business and/or are relevant withinthe retail industry

Determine metrics to track and monitor the effectiveness and efficiency of the trainingfunction within the business

Key Skills and Competencies:

Ability to work under pressure

Ability to use own initiative and make decisions

Creative and Forward Thinking

Excellent communication Skills on all levels

Team Player

Computer literate

Accuracy and good attention to detail

Willingness to learn

Excellent people skills and ability to interact with persons on all levels

Organized and Driven

Problem-solving ability

Market Research Skills

Ability to Present as an Ambassador of the Business

#J-18808-Ljbffr HR & Organizational Development