Senior Manager, Field Access Specialist- New England Region

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.  The Field Access Specialist Senior Manager manages and coaches a regional team of Field Access Specialists, who educate HCPs on Abbvie patient experience programs, focusing on access and reimbursement support. The primary responsibility is to ensure their team of FAS effectively engages customers to understand key coverage, coding, payment, product acquisition and affordability dynamics for AbbVie products in their local geography. This role will spend most of the time working with the FAS and conducting quarterly field rides to ensure the FAS is compliantly and effectively leveraging the tools and materials provided by Abbvie. In addition, this role will help implement and monitor quality control measures to ensure all team members are compliant with AbbVie expectations and ways of working. The FAS Senior Manager must effectively and compliantly engage with a team of internal stakeholders, including Patient Services, Managed Health Care, Sales, and Access and Reimbursement hub. Responsibilities:

• Ensure team compliance with the appropriate ways of working
• Assist in the implementation of patient services access resources and programs into area execution, including identifying training needs, in-field and National/Regional meetings, with the purpose of elevating regional effectiveness
• Work with peers in Market Access and Trade to understand the changing Healthcare Landscape and communicates appropriate information to the FAS team
• Appropriately communicate patient services and access program information to sales teams in a compliant way
• Utilize analytics tools to monitor call activity and capacity
• Develop, implement and execute effective skill development plans for direct reports. Deliver consistent coaching direction via field-travel and meeting engagements and optimize their ability to provide effective access to support HCPs.
• Develop, monitor and advance development planning process with direct reports.

Qualifications

Qualifications:

• Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role
• Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience
• Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
• Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services and how to monitor and mitigate for those risks
• Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
• Demonstrated deep technical understanding of coverage, coding, payment and distribution of specialty products and the rules and regulations that govern provision of reimbursement support.
• Strong understanding of drug acquisition and dispensing in the Neuroscience space (role of Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)
• Track record of strong leadership contributions
• Bachelor’s degree; MBA or advanced degree preferred

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs. 
• This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.  AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.