Project Operations Manager with Airport Domain

Role: Project Operations Manager Location: Toronto, on-siteTerm: Fulltime Must: Airport Domain Knowledge and experience is required with good understanding of airport ecosystemBelow is the JD: Prior Experience in O&M support on various system including upgrades and maintenanceAbility to lead small scale projects/enhancements end to end coordinating between different stakeholder including OEM, Business and internal supports team.Experience supporting variety of applications in large infrastructure projectsAnalyze business and IT processes, technologies and applicationsGood understanding of ITIL concepts and ability to incident management, problem management, change management and service requests fulfilment processes end to endStrong Stakeholders Management capabilitiesAbility to complete all work tasks with minimal supervisionVendor management including management of vendor resources hired for hands and legs support to ensure SLA and SLO adherenceExcellent time management skills to prioritize workloadDevelop, document and train others on IT systems and best practice proceduresShould be flexible and enthusiastic to learn new application / systems. Required :Airport Domain Knowledge and experience is required with good understanding of airport ecosystemExperience in Airport Systems like Flight information Display systems , Airport Operations Database , Resource Management Systems , Visual Docking & Guidance System , Baggage Handling System , Airport Operations Control Center operations and its support system (But not limited to the above examples systems)Good understanding of infrastructure components like Servers, Network and DatabaseKnowledge and experience of managing, administrating large/complex Integrations (Middleware component like MB/MQ/Data Power)Maintain application environment for new application upgrades, security patches, Windows updates, etc.Ability to define & review Business Continuity Plan, backup management policies IT Services and IT Consulting