Receptionist & Office Assistant

• Employment Type: Part-time 30 hrs/week, Permanent
• Base Location: East Croydon ( walking distance from East Croydon station)
• 4 days a week in the office( Tuesdays + Wednesdays plus 2 alternating days)
• Salary: £22,500 pro-rata ( £18,000 for 4 days/week)
• Application closing date: 20th April 2024

Trading as emap for its B2B division, Metropolis International is a fast-growing business, privately owned Media Group with over £50m of annual revenue, structured in two divisions – consumer media, and business-to-business media. In both parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Metropolis is actively looking at acquiring more media businesses. We employ over 480 people in offices in West London, Croydon, Fleet street, Devon and Dublin. Overall Purpose of the Role: The purpose the office Assistant role, is to provide reception and overall operation support assisting in the smooth running of the Croydon Office. Reporting into the office manager your role is crucial in supporting the maintenance of the office. You will also assist staff both office and remote based staff as well as performing ad hoc tasks for events as required by your line manager. As front of house staff, you will be the first point of, face to face contact with anew starters and external visitors, as such you will be responsible for managing a daily record of visitors via the building visitor’s system arranging meetings rooms and refreshments where appropriate. Key responsibilities:

• Answering switchboard, assisting with phones being always maned.
• managing a daily record of visitors via the building visitor’s system,
• Directing guests through the office where necessary
• Scheduling and maintaining meeting rooms.
• Arranging refreshments and hospitality for guests and staff where necessary
• Providing admin support and arranging couriers
• Distributing post in/out.
• Maintenance and daily operation of the franking machine
• Maintain online diary.
• Cover for Office Manager in their absence.
• Keeping a log of office stationery and equipment ensuring rganistion and replenishment where necessary.
• Supporting the Events & Marketing Team, including mail outs and other ad hoc duties
• Assist Office Manager with admin work as and when events arise.
• Liaising with contractors and researching, Arranging, and attending meetings to gain cost effective competitive prices from suppliers for office contracts and maintenance.
• Daily maintenance of the kitchen and coffee machines replacing suppliers where necessary.
• Assisting with finance. Raising purchase orders
• Allocation and maintenance of the car park
• General office maintenance
• Skills and experience:
• Extensive knowledge of Microsoft packages including Word, Excel, and PowerPoint with the ability to create presentations at an advanced level.
• WordPress
• Administration experience

Core competencies:

• Strong influencing skills with the ability to influence and negotiate for time and resources at all levels.
• Good knowledge of people and their departments.
• Evidence of success in prioritising and dealing with high level sensitive information and enquiries and taking appropriate action on a regular basis.
• Organisational awareness with the ability to operate with confidence and credibility across all functions of the Company.
• Resourceful and purposeful, with initiative, drive, and a strong desire to deliver exceptional results.
• Excellent verbal and written communication skills.
• Collaborative team player with excellent customer service, both internally and externally.

Personal Attributes:

• Professional and polite telephone manner both internal and external.
• Good personal professional presentation
• Enthusiastic and a friendly approach to work
• Ability to build positive cross functional relationships.
• Problem solver able to wok on your own initiate while also taking direction.

Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviors to excel in their job roles, contributing to achieving our organizational objectives. To support our employees' career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy . Remote working or visa sponsorship are not available. emap does not offer visa sponsorship. Based on the UK employment law you need to have valid right to work in UK. Share code will be required during the interview process. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

• 25 days of holiday per year, pro-rata (with the option to buy or sell)
• Health plan
• Life assurance
• Cycle-to-work scheme
• Discounted gym memberships
• Retail discount vouchers
• Rail season ticket loans
• Private virtual GP access
• Pension scheme
• Income protection and more
• Continuous learning & development opportunities
• Seasonal flu jabs on site
• One paid volunteer day per year
• Summer and Winter parties
• In-house Excellence Awards and other innovation projects

Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please send your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of the closing date.