Change Management/Senior Lead Consultant Specialist/Hyderabad/Pune/Chief Technology Office: 0000JUKX

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Lead Consultant Specialist. In this role, you will: Deliver centralised services and capabilities to support their Regional Change Enablement teams and colleagues. Lead processes to ensure Controls and performance are met and can be evidenced, and govern key forums, materials, and reporting. Own, maintain, and govern the Change Enablement FIM, Operating Instructions, procedures, and supporting documentation. Drive the Continuous Improvement of Change Enablement internal processes through data analytics, stakeholder and management feedback, and industry best practices Identify shortfalls in Key Control or Performance Indicators and drive remedial actions on behalf of Regional Change Enablement teams. Engage with Audit, 2LOD, GCOO, and external parties on Control or process-related reviews and queries, and r rive remediation of any resulting Audit actions, Helios risks, MSIIs etc Own the scheduling, planning, preparation, and chairing of the Change Enablement Communities of Practice forums, and Major Change reviews (including collation, reporting and comms). Manage the outward-facing Change presence (Teams, Outlook, SharePoint, Confluence), and ensuring up-to-date, effective repositories of appropriate documentation and information. Responsible for the provision of centralised Change-specific reporting & communication, especially for regular governance forums (such as Controls, Service Performance, IT Exco). #J-18808-Ljbffr