[Hiring] Creative Project Manager @Wordbank

Mar 31, 2024 - Wordbank is hiring a remote Creative Project Manager. Location: Philippines. OVERVIEW This Project Manager in the Philippines will focus on critical criteria-based and efficient review of title production work and QC for our streaming services clients. This role is responsible for managing media assets through our creative production and QC process. The PM is responsible for communicating with our internal and external design and QC resources, and delivering back to our key clients. This role will be a part-time position, with a potential to move to full-time. It is important that this PM is able to cover weekend work. KEY RESPONSIBILITIES & FOCAL POINTS

• End-to-end project management for all media assets through the production and QC process.
• Understand the scope and requirements (source content, design requirements, linguistic requirements, client goals, the deliverable, etc.) of all assigned production & QC requests.
• Own and manage the communication with the client throughout the project, always seeking ways to add value.
• Work closely with in-house and in-country teams to create/QC assets and deliver in adherence to the clients’ schedules.
• Utilize JIRA, client’s digital asset management system, and internal tools to track assets throughout the entire workflow.
• Able to scale to handle multiple projects simultaneously while still maintaining accurate, on-time deliveries in accordance with established SLAs.
• Address any change requests to title production tickets. Identify requests which are outside of the original scope and then work with the client to seek agreement on appropriate direction and action.
• Proactively identify areas of potential risk and address or escalate the issues as necessary.
• Communicates proficiently in English.

YOU’LL HAVE…

• Experience in localization or creative design.
• Extensive experience working with highly detail-oriented tasks.
• 2+ years of Project Management experience is ideal.
• Sound knowledge of Jira, Microsoft Office (Excel), Google Suite, and Adobe Creative Suite is desirable.
• Traffic coordination experience in a business-to-business agency environment, preferably in the marketing or creative services field.
• A desire to learn, be a team player and also able to work accurately, independently and autonomously with a strong customer service attitude.

YOU ARE…

• A self-confident, highly collaborative team player with a deep understanding of localization/design best practices specific to localization/design process and systems.
• A problem-solver. Working with others to overcome bottlenecks in process and identify broadscale standards to support scalable delivery comes naturally to you.
• A problem-lover, thriving on working through root causes, a track record of critical thinking, and implementing solutions with an ability to balance creativity and pragmatism.
• Excellent communicator, organized and able to sift through changing priorities, skilled in helping others to succeed by establishing best practices, providing technical support, and helping to engineer processes.

If you’re a collaborative problem-solver with a passion for localization and would like to join our amazing team of Wordbankers, please apply. The position is available as soon as we find the right person! WHO IS WORDBANK? We help brands and their agencies successfully execute strategic marketing and communications programs in over 200 languages across 150+ countries. With our unique blend of traditional and creative language services and global digital marketing capabilities, we connect clients’ words to the right people, in the right language, on the right channels. We are looking for passionate people to grow the business (and themselves) with us. We care more about how you think than what you know. We work hard. We work smart. And we have fun with each other while we’re doing it. You will beasked to upload your resume and cover letter in one file. While we will certainly do our best, we regret that we may not be able to respond to all applicants. We are an equal opportunity employer committed to attracting, retaining, developing, and promoting the most qualified people of all backgrounds, regardless of race, color, age, religion, gender identity, HIV status, marital status, past or recent military status, sexual orientation, national origin, citizenship status, ancestry or any other characteristic, including any physical (including pregnancy) or mental disability, and/or any other protected class under federal, state, or local law. #J-18808-Ljbffr