Attentive Courtesy Clerk/Front Service
Job details
In the courtesy clerk role, you will address customer inquiries. Therefore, maintaining knowledge of products and their respective aisles is expected. A key element of this role is to keep a checklist of tasks and duties and ensure that all responsibilities are covered. Success in this role will be demonstrated by enhancing customer experience to encourage repeat business.
Courtesy Clerk Job Responsibilities and Duties
Cleans the supermarket, restrooms, and parking lot
Checks and restocks supplies
Answers customer inquiries
Separates and bags the grocery items
Maintains product and location knowledge
Returns pushcarts to designated area
Assists customers with bringing groceries to their vehicles
Courtesy Clerk Job Requirements
At least 18 years old
High school diploma
Friendly and outgoing
Excellent communication skills
Organized
Possesses strong reading comprehension skills and has the ability to competently follow instructions.
Demonstrates good problem solving skills and is able to multi-task effectively.
Has knowledge of safe food handling procedures.
Pays attention to detail and has good listening skills.
Uses various types of equipment to handle merchandise.
Learns and remembers company policies for interacting with customers in various scenarios.
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