Associate Manager, Payroll

L'Occitane en Provence, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and wellbeing Provencal products and services. L'Occitane continues to grow, opening several new boutiques nationwide. L'Occitane seeks to revive the Provencal way of life and traditions through high quality, effective personal care products as a great answer for natural wellbeing.L'Occitane Group's mission is to "empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature". L'Occitane is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labor protection. All employees at L'Occitane must therefore implement the company's mission and integrate the social, environmental, economic, and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L'Occitane shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees. Both job descriptions & performance objectives shall explicitly reflect the employee's contribution & impact to the triple bottom-line (people, planet, profit).JOB SUMMARY:This position is integral within the North American Payroll team to aid in our full cycle payroll process. This role will be responsible for the collection, organization, & maintenance of company hires, beginning with initiating and completing the new hire onboarding workflow. They will be a main line of contact with retail stores & corporate employees, managing day-to-day payroll inquiries and functions, including processing promotions, terminations, and other personnel changes. This role will also assist the NA Payroll Manager with bi-weekly pre & post payroll preparations, processing of NA payroll for various internal and external vendors, auditing, invoice payments, year-end reporting, year-end tasks, and special projects.JOB RESPONSIBILITIES:Manage workflow & processing of bi-weekly PayrollNew hire OnboardingCommunication with retail stores pertaining to employee onboarding - pulling from email and follow up on outstanding issuesLaunch onboarding, follow up & finalize process in ADP, US & CADCreating and maintaining digital employee file foldersNew hire data entry into HRIS & Payroll systemMaintaining accurate data integrityActioning & organizing employee promotions, transfers, & general updates Process employment status changes for North American populationProcess terminations in system - Issuing ROE's where necessary (Canada) & calculating final payAiding in various payroll reconciling & preview processes, including ADP data audits, to ensure payroll is processed accurately and timelyFocus on SOPs & process - creating new & elevating current Payroll/HR processesCollaboration with HR team members & cross-departmental stakeholdersProvide excellent customer service experience daily to all levels of internal & external customersMaintain, update & format Excel Payroll Reports on a daily, weekly, bi-weekly bases.All other duties or projects as assignedKEY PERFORMANCE INDICATORS:Excellent customer service to all internal and external customersAccurate data integrity and processing of employee changesTimely & accurate processing of Employee paperworkSuccessfully onboarding new hires within days of hireREQUIREMENTS:EDUCATION:Advanced Diploma or Bachelor's degree in Business Administration, Human Resources, Finance or Accounting.EXPERIENCE:2-3 Years of Payroll experience with progressive mindsetExperience in the retail industry and office environment preferredExposure to US & CAD Payroll is strongly recommended but not requiredSKILLS:ADP Workforce Now experience in both US & Canadian systemsStrong verbal and written communication skills with ability to comfortably communicate with individuals at all levels of the organization.Highly organized with strong attention to detail & ability to multitaskMust be able to handle confidential & sensitive information professionally and discreetly.Strong time management, analytical & problem-solving skillsA commitment to providing outstanding customer serviceProgram experience required: MS Excel, Word, OutlookAbility to meet deadlines, prioritize tasks & maintain high integrity & business ethicsPositive, professional, and energetic demeanorMust be an ambassador of the L'Occitane brandPHYSICAL & TRAVEL REQUIREMENTS:Must be available from Monday to Friday, some weekend work may be applicable during busy seasonsMust be able to sit and use a computer for prolonged periods of timeAbility to work a flexible schedule to meet the needs of the businessTravel may be required (by car or train)L'Occitane North America offers a competitive compensation package and a comprehensive benefit. L'OCCITANE is an equal opportunity employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values: entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability. Employment may be subject to verification of references and background check investigation. Retail Luxury Goods And Jewelry