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Home Canada Life Safety Service Rep II, Electronic

Life Safety Service Rep II, Electronic

Full time at Johnson Controls International in Canada
Posted on April 14, 2024

Job details

Build your best future with the Johnson Controls team   As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!  What we offer Competitive salary and bonus Paid vacation/holidays/sicktime - 15 days of vacation first year Comprehensive benefits package including, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out!   What you will do Our continued growth has produced a need for a talented Life Safety Service Representative, Electronic to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Electronic Fire Service offerings to various customers and end users within assigned territory and accounts. This is a Field Sales Representative position responsible for selling Electronic Services (Moves, Adds and changes) to assigned customer base (geography or account).    How you will do it

  • As a Sales Representative you will manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery.   
  • Work with other sales, technical, design engineering, service, support, and management to meet customer needs.   
  • Assume Account Representative / Account Management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction.   
  • Quickly identify and qualify opportunities with excellent sales, presentation, and closing techniques  
  • Determine customer needs and develop a sales strategy to gain customer understanding of company product offerings.   
  • Conduct building surveys to support the development of estimates.   
  • Develop and maintain an active proposal backlog that will support achieving the designated sales plan.   
  • Develop financial justifications, prepare proposals, make presentations, and perform necessary follow-up for successful closing of the sales.   
  • Close sales to meet or exceed sales plan objectives.   
  • Investigate and resolve customer problems in regard to delivery dates, billings, financing and other related matters.   
  • Maintain established accounts through regular customer contact in pursuit of additional sales.   
  • Perform periodic market investigations within as assigned territory to develop new applications; provide sales forecasting for assigned territory.   
  • Maintain correct and complete records of all sales related activities.  
What we look for Required Highly Self-motivated and success driven    High energy level with a focus toward customers and a strong desire to succeed.    High degree of self-discipline.   Strong written and oral communication.    Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required.    Ability to obtain appropriate licenses required by national, state and local codes.    Strong knowledge of the fire alarm industry  Preferred Bachelor degree in Marketing, Business, or Engineering preferred.   Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable.    Computer experience including familiarity with Word, Excel, and job costing systems, Microsoft and Oracle programs preferred.     We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity    Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the  Accessibility for Ontarians with Disabilities Act (“AODA”).  When requested, accommodations will be provided throughout all stages of the recruitment and selection process.  To request an accommodation please contact us.  Information you provide relating to accommodation measures will be handled confidentially.  A copy of Johnson Controls’ applicable AODA policies are available on our website for your reference, and can be made available in accessible formats upon request #L1-GP1 Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at for your reference, and can be made available in accessible formats upon request.

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