Home Philippines Reservations Agent
Home Philippines Reservations Agent
Reservations Agent
Full time
at Hilton
in
Philippines
Posted on April 14, 2024
Job details
Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. And, we strongly believe that our Team Members are more than just “employees”. Thrive at Hilton embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual. Go Hilton , our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks. Join us now and enjoy the Hilton experience for yourself. A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree
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'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Reservations Agent', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><p> Hilton isn’t just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. </p><p><b> And, we strongly believe that our Team Members are more than just “employees”. </b></p><p><b> Thrive at Hilton </b> embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a Purpose, and creating the most optimal work experience for them as an individual. </p><p><b> Go Hilton </b> , our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks. </p><p><b> Join us now and enjoy the Hilton experience for yourself. </b></p><p></p><p> A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. </p><p><p></p><b> What will I be doing?</b><p></p><p> As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: </p><ul><li> Convert, quickly, inquiries into contracted business </li><li> Respond, positively, to sales inquiries to develop future sales leads </li><li> Identify sales leads, as appropriate </li><li> Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation </li><li> Provide prompt and efficient service while maintaining the hotels brand standards </li></ul><p><b> What are we looking for?</b><br><br><p> A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. 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And because of their innovative approach to products, amenities and service, Hilton continues to be synonymous with hotel across the globe. Hilton Hotels & Resorts remains the stylish, forward thinking global leader of hospitality – and they help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.</p> ', 'meta_title' => '', 'meta_description' => '', 'company_matching_keywords' => '', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '546', 'company_page_id' => '564', 'title' => 'Hilton Hotels & Resorts', 'slug' => 'hilton-hotels-resorts', 'summary' => '<p> A global leader in hospitality with more than 530 hotels and resorts across six continents.</p> ', 'description' => '<p> As the most recognized name in the industry, travelers all over the world have been saying “Take me to the Hilton” for almost a century. And because of their innovative approach to products, amenities and service, Hilton continues to be synonymous with hotel across the globe. Hilton Hotels & Resorts remains the stylish, forward thinking global leader of hospitality – and they help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.</p> ', 'meta_title' => '', 'meta_description' => '', 'meta_keywords' => null, 'company_matching_keywords' => '', 'draft' => '0', 'lang_code' => 'en' ) ) $location = 'Philippines' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'title' => 'Reservations , Agent', 'relatedUrl' => 'https://courses.laimoon.com/search/Reservations | Agent', 'course_category_id' => '', 'relatedOnlineUrl' => 'https://courses.laimoon.com/search/Reservations | Agent?fromloc=online&' ) $published = '2024-04-14 03:03:54' $daysleft = (float) 13 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/philippines/Reservations ' $csaKeywords = array( (int) 0 => 'Reservations Agent' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'philippines' $jobLocName = 'Philippines' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/42702118' $companyName = ' at Hilton' $twitterText = 'Hiring now! Reservations Agent at Hilton. Please apply or share https://jobs.laimoon.com/jobs/externalview/42702118' $emailText = 'Hiring now! Reservations Agent at Hilton. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/42702118' $sCompanyName = false $csaSearchKey = 'Reservations Agent' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'Hilton Hotels & Resorts'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Hilton
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https://ph.jooble.org/external/5227586501450291458?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=61d7721c9d68655179c1d90fca4e0e1f