Loan Associate

Looking for immediate starters About the Opportunity:

• Base: Php 35,000 - 55,000 (base on experience)
• Full-time remote
• 28 days of Paid leave credits
• 13th Month pay (upon completion of 3 month probationary period)
• HMO on the 3rd month (upon completion of 3 month probationary period)
• Day shift, AEST

About the role Reporting to the Offshore Mortgage Planning Team Lead, Loan Processors will support the onshore mortgage planners to conduct loan strategy calculations and communicate directly with Australian customers and banks. You will be assigned to look after specific customers’ loans from the beginning till the end, and process all paperwork and documentation as required. The monthly workload is to manage about 60 files. KPIs will be measured by a mixture of holistic indicators e.g., work time spent on each loan stage, customer reviews, leadership feedback, peer reviews, and contribution to the learning & development of other staff.   Duties & Responsibilities

• Breakdown sophisticated numbers accurately from complex bank jargon into easy-to-understand layman language that customers can understand.
• Manage relationships of loan contracts with the bank for customers.
• Handle the flow of the loan application and update customers right through the entire process to keep them at ease.
• Update all CRM databases as required

  Requirements

• In-depth knowledge of common banking jargon and home loan process
• With technical know how on documentation requirements in housing loans
• Accurate and efficient in data entries
• Coordination skills in dealing with Bank lenders on housing loan processing
• A plus if with an experience in working with Infinity, and HubSpot.
• Proven experience in customer service.

  Essential Requirements

• Comfortable working on Zoom the whole shift
• Min. 2+ years of experience in Australian HOME LOAN processing and documentation
• Proven experience in banking documentation compliance.
• Must be knowledgeable with Apply Online (AOL)
• Processing and valuations: Experience handling real estate transactions,  processing, and ordering property valuations. 
• Bank communication: Proven ability to effectively communicate and follow up with lenders to ensure smooth loan approvals.
• Missing information management: Skilled in identifying and resolving missing information requests promptly.
• MIR resolution: Strong ability to address and resolve missing information requests (MIRs).
• Servicing and service calculators: Familiarity with servicing options and service calculators related to real estate transactions.
• Pricing and valuation tools: Knowledge of pricing and valuation tools used in the real estate industry.
• Credit checks and reports: Experience conducting credit checks or working with Equifax reports.

  Culture and growth

• Opportunity to join Australia’s number one Property investment team
• High-performing workplace culture
• Elite training program and support
• Internal opportunities for Career Growth and Progression
• Ability to learn from and work with the best
• Join a team where we are genuinely customer-focused

  About The Company Freedom Property Investors is the largest and fastest growing Property Investment Company in Australia, with main offices in Sydney and Melbourne CBD’s. We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review. We are privileged to have 25+ years combined experience between our two Founders, over 7,500 valued members, and over 250 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders. It is our mission to serve our valued members, earning over 1,569 positive Google reviews and a 4.8 Star rating , this is unheard of in our industry. We are in need of people who share the same values as we do. This opportunity is open to all driven individuals who are committed to help people and earn life-changing income. Join Australia’s largest and number 1 Property investment team and contribute to our mission to help everyday Australians achieve their goals of Financial Freedom. #LI-DNI Forge Your Empire: Unleash Your Inner Warrior with Freedom Careers Forget stale routines and soulless cubicles. At Freedom Careers, we're not just recruiters, we're architects of destinies. We ignite your inner warrior, guiding you towards groundbreaking roles that fuel your career, personal, and financial growth. Imagine: Freedom Property Investors : Build an empire of brick and mortar with, crafting your financial freedom one property at a time. Freedom Investment Lending : Becoming the architect of financial dreams, securing funding for ambitious plans and propelling growth. Australian Property Updates : Shaping the narrative of the property market and, wielding the power of information to empower savvy investors. My SMSF : Securing your future, brick by brick and super strong and taking control of your retirement with expert guidance. These are just a few of the empires you can forge with Freedom Careers. We offer a diverse landscape of opportunities across dynamic, purpose-driven companies. But we're not just about finding you a job. We're about igniting your potential. We believe in: The Warrior Focus: We don't just place you, we equip you with the skills and resources to conquer every challenge. Holistic Evolution: Career success is just the beginning. We nurture your personal and financial wellbeing, crafting a fulfilling life beyond the office. Sisterhood of Success: We're a supportive community of like-minded individuals, pushing each other to climb new heights and build lasting legacies. Ready to unleash your inner warrior and forge your own empire?