Enterprise Deployment Manager
Full time
at Altium
in
Online
Posted on April 13, 2024
Job details
About the role:
The EDM works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EDM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations.A day in the life of our Enterprise Deployment Manager:
- Project manage the PLM modules of the customer’s deployment plan.
- Use in-depth knowledge of the client, industry, and business processes, deep understanding of the PLM, and technical expertise to drive and increase adoption and usage of AES.
- Collaborate with Altium’s Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues and propose solutions that continually add value to the customer.
- Manage escalation of deployment blocking issues and coordinate related activities with Sales, R&D, and Customer Support.
- Build excellent customer relationships and influence the adoption of recommended best practices.
Who We’re Looking For
- Expertise in Siemens Teamcenter, PTC Windchill, or Arena
- Deep technical knowledge of PLM systems and integration challenges
- Experience in client-facing role electronic Design Automation (EDA) experience is a plus
- Fluent German
- Must be able to engage customers at both a business and technical level
- Must be results-oriented and highly effective in a matrix organization while working remotely
- Able to travel 30%
- Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience
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