CLIENT ADVISORY & SERVICING, INSTITUTIONAL - SR MANAGER (ASSET MANAGEMENT) MANAGER / SR OFFICER (ASSET MANAGEMENT)

• Well established international Asset Management Firm
• Excellent Career Opportunity

Our client is an international asset management firm with an unparalleled reputation across the Asia Pacific region. With the continued growth of the organization, the need has arisen to recruit a high caliber candidate to join them.  Responsibilities

• Drive revenues and sales through the provision of high-quality services to existing clients for asset retention and cross-selling opportunities.
• Serve as the primary point of contact for existing clients; ongoing engagement with clients to maintain and strengthen relationships.
• Deliver exemplary client service through handling clients queries and ensuring servicing needs are met in a timely, accurate and professional manner.
• Understand and anticipate clients’ needs and proactively identify top-up cross selling opportunities and work on those opportunities independently/ together with Sales to bring in new assets.
• Partners closely with Sales and support all aspects of business development activities, including pipeline/ outreach plan management, coordinating with Sales and RFP specialists to ensure high quality submission of RFP/RFI/DDQs, preparation of sales materials, meetings coordination and follow-up. 
• Manage client on-boarding process including customer due diligence/ KYC review, coordinating with relevant internal stakeholders on legal contracts/ document review and ensuring proper account set-up. 
• Managing client off-boarding and changes to existing clients’ accounts/ requirements.
• Maintain good level of knowledge of firm’s investment capabilities and offering.
• Serve as the primary point of contact for consultants; work with investment teams on consultant review on investment strategies to maintain favorable ratings.
• Manage and maintain client records/ documents on CRM system and client folders to ensure information/ documents are up to date to meet the firm’s and regulatory requirements.

To be considered, you should be a university graduate with a minimum of 5 years experience in asset management or financial services industry. Experience in institutional client servicing and relationship management is preferred. Knowledge of the asset management industry’s practices and a good understanding of institutional asset management landscape in terms of products and trends is preferred. Client-focused and good service mindset with dedication to deliver exceptional quality services for customers. Good interpersonal and communication skills. Proficiency in suite of PC applications, particularly in Adobe and Microsoft Office applications including Word, Excel and Powerpoint Interested applicants should send a detailed resume to Michelle Ho by email to mho@ric.com.hk quoting reference eFC3539 . (Applicants not contacted within 4 weeks should consider their application unsuccessful.)