Job details
Company Description Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. Job Description Scope:
- The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management.
- The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions.
- Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities.
- Organizes activities in order to reach the targets set by the management.
- Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)
- Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set.
- Ensures that all aspects of the potential of the account and all contacts have been screened and reported.
- Ensures that all conversations and decisions with clients are registered.
- Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …
- Ensures that the database up-to-date at any time.
- Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed.
- Achieves the minimum number of sales calls required by the management.
- Achieves the minimum number of entertainment lunches or dinners required by the management.
- Achieves the minimum number of site inspections required by the Management.
- Communicates leads to the relevant sister-hotels, colleagues or departments.
- Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client.
- Communicates respectfully with clients.
- Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)
- Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers.
- Ensures that all KEY accounts are introduced to the key Head of Department and DOSM.
- Recommends and/or organizes clients gathering to create multi-level contacts within the hotel.
- Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions.
- Follows up on the Leads.
- Abides by all policies and procedures of the Hotel and the Sales Department.
- Is responsible for the quality of the correspondence and any written or verbal communication internally and externally.
- Ensures at any time that the atmosphere in the Sales Department is pleasant.
- At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising.
- Is a team player
- Communicates pleasantly and professionally with other departments
- Attends the daily meetings set by the Head of the department.
- Attends the weekly Sales and Marketing Department meetings.
- Provides the Management with Sales Statistics performance reports as per department standards in due time.
- Delivers reports to the Management when required within the deadlines.
- Participates in the Monthly Report production.
- Keeps up to date with the Opera available reports.
- Ensures that all accounts are entered in the Front Office System for tracking of the results.
- Follows up and implement when needed the marketing activities agreed on 90 days rolling plan.
- Identifies opportunities within the market and territory and informs the management.
- Participates to mailings when required on the respective territory.
- Conforms to the hotel brand standards and corporate identity.
- Ensures that KEY accounts are credit approved.
- Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits.
- Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies.
- Assists the Credit department in reducing the payment collection lead time.
- Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)
- Maintains high confidentiality in regards to guest privacy.
- Reports any suspicious behaviour of guests and staff to the General Manager and Security.
- Notifies housekeeper regarding lost and found objects.
- Ensures that all potential and real hazards are reported appropriately immediately.
- Fully understands the hotel’s fire, emergency, and bomb procedures.
- Follows emergency procedures to provide for the security and safety of guests and employees.
- Works in a safe manner that does not harm or injure self or others.
- Anticipates possible and probable hazards and conditions and notifies the Manager.
- Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
- Strong written and verbal communication skills in English and Arabic.
- Able to develop rapport with Colleagues and Management staff
- Strong organization and time management skills in prioritizing work assignments
- Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera.
- Understanding and ability to work in a multi-cultural environment
- Excellent follow-up and documentation skills
- Service industry experience preferably in five star hotel
- Ability to calmly and effectively execute last minute requests
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Company Description <br><p> Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, 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language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability 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'title' => 'Social Media Marketing (SMM) Advanced Diploma', 'external_link' => 'https://nextgenlearning.org.uk/course/social-media-marketing-course-the-step-by-step-guide/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 11 Hours', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'NextGen Learning', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '45', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '12', 'nondiscounted_base_price' => null, 'currency' => 'AED', 'discount' => '90% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>Social Media Marketing (SMM) Advanced Diploma</strong><br /> <br /> <strong>Course Curriculum:</strong> <ul> <li><strong>Module 01: Social Media Marketing</strong> - Learn the foundational principles and strategies of effective social media marketing.</li> <li><strong>Module 02: Sales Psychology</strong> - Gain insights into the psychological aspects influencing consumer behavior and enhance your sales tactics.</li> <li><strong>Module 03: Business Branding</strong> - Develop expertise in creating and promoting a strong brand identity for businesses.</li> <li><strong>Module 04: Search Engine Optimization</strong> - Acquire skills to optimize online content for search engines and enhance visibility.</li> <li><strong>Module 05: Facebook Marketing</strong> - Explore advanced techniques for leveraging Facebook as a powerful marketing platform.</li> <li><strong>Module 06: YouTube Marketing</strong> - Master the art of marketing on YouTube, including content creation and audience engagement strategies.</li> <li><strong>Module 07: Instagram Marketing</strong> - Learn advanced Instagram marketing strategies to enhance brand presence and 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skills and a valuable insight into negotiation to boost your career towards senior positions and possibilities, by getting the essential skills and knowledge you'll need from this Negotiation course. There are always new skills to learn and new knowledge to accumulate when you work as a negotiator, this Negotiation course will fully prepare you to embrace all of the essentials skills and knowledge in this field.<br> <br> Enrol today and get started on your journey to improve your career prospects with an accredited certificate and the power of self-belief!<br> <br> <strong>Why Choose This Course?</strong> <ul> <li>Engaging and inventive e-learning course</li> <li>Instructor-led distance learning</li> <li>Get trained by industry experts</li> <li>Easy to use and easy to follow</li> <li>Written and compiled by Industry Professionals</li> <li>Qualified tutors are always available for you via email</li> <li>Certificates from this course are recognised in the industry</li> </ul> <strong>Why Learn with Us?</strong> <ul> <li>We have taught and certified more than 50,000+ students and organizations worldwide</li> <li>We are committed to helping students start new careers or advance in their chosen career paths</li> <li>We have Award-winning Customer Support, and we're proud of it</li> <li>We have partnered ourselves with some of the biggest accreditors in the world</li> <li>We believe in you. Your success is our success</li> </ul> <strong>Who is this course for?</strong><br> <br> This comprehensive course is ideal for anyone who is looking to improve their qualifications and move on to more challenging roles in this sector. Completion of the course will prove your learning potential and provide the impetus to boost their career into whatever direction they choose but gaining an up-to-date perspective of everything involving aromatherapy.<br> <br> The course will provide both established professionals and relative newcomers to aromatherapy with some real advantages, earning impressive accreditation and acquiring skills which will make any candidate's CV stand out in a crowded marketplace.<br> <br> <strong>Certification</strong><br> <br> On completion of the course, you will be awarded a recognised CPD certificate from Knowledge Door to evidence your new skill and accomplishment, as well as your knowledge and skill set. 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Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)</li></ul><p><b><u> Security, Safety and Health </u></b></p><ul><li> Maintains high confidentiality in regards to guest privacy. </li><li> Reports any suspicious behaviour of guests and staff to the General Manager and Security. </li><li> Notifies housekeeper regarding lost and found objects. </li><li> Ensures that all potential and real hazards are reported appropriately immediately. </li><li> Fully understands the hotel’s fire, emergency, and bomb procedures. </li><li> Follows emergency procedures to provide for the security and safety of guests and employees. </li><li> Works in a safe manner that does not harm or injure self or others. </li><li> Anticipates possible and probable hazards and conditions and notifies the Manager. </li><li> Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. </p><p>·All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!</p><p>·Career opportunities across a network of international brands in more than 5100 hotels across 110 countries. </p><p><b> Our commitment to Diversity & Inclusion: </b><p></p> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. <br><p><b> Why work for Accor?</b><p></p> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. <p></p> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 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Sales Executive at Accor Hotels. Please apply or share https://jobs.laimoon.com/jobs/externalview/42631559' $emailText = 'Hiring now! Sales Executive at Accor Hotels. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/42631559' $sCompanyName = false $csaSearchKey = 'Sales Executive' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'Accor Hotels'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Accor Hotels
-
Social Media Marketing (SMM) Advanced Diploma NextGen LearningAED 45Duration: Upto 11 Hours
-
Negotiation Diploma Knowledge DoorAED 92
AED 1,028Duration: Upto 1 Hour
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