Job details
Company Description Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. Job Description Scope:
- The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management.
- The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions.
- Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities.
- Organizes activities in order to reach the targets set by the management.
- Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)
- Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set.
- Ensures that all aspects of the potential of the account and all contacts have been screened and reported.
- Ensures that all conversations and decisions with clients are registered.
- Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …
- Ensures that the database up-to-date at any time.
- Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed.
- Achieves the minimum number of sales calls required by the management.
- Achieves the minimum number of entertainment lunches or dinners required by the management.
- Achieves the minimum number of site inspections required by the Management.
- Communicates leads to the relevant sister-hotels, colleagues or departments.
- Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client.
- Communicates respectfully with clients.
- Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)
- Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers.
- Ensures that all KEY accounts are introduced to the key Head of Department and DOSM.
- Recommends and/or organizes clients gathering to create multi-level contacts within the hotel.
- Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions.
- Follows up on the Leads.
- Abides by all policies and procedures of the Hotel and the Sales Department.
- Is responsible for the quality of the correspondence and any written or verbal communication internally and externally.
- Ensures at any time that the atmosphere in the Sales Department is pleasant.
- At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising.
- Is a team player
- Communicates pleasantly and professionally with other departments
- Attends the daily meetings set by the Head of the department.
- Attends the weekly Sales and Marketing Department meetings.
- Provides the Management with Sales Statistics performance reports as per department standards in due time.
- Delivers reports to the Management when required within the deadlines.
- Participates in the Monthly Report production.
- Keeps up to date with the Opera available reports.
- Ensures that all accounts are entered in the Front Office System for tracking of the results.
- Follows up and implement when needed the marketing activities agreed on 90 days rolling plan.
- Identifies opportunities within the market and territory and informs the management.
- Participates to mailings when required on the respective territory.
- Conforms to the hotel brand standards and corporate identity.
- Ensures that KEY accounts are credit approved.
- Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits.
- Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies.
- Assists the Credit department in reducing the payment collection lead time.
- Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)
- Maintains high confidentiality in regards to guest privacy.
- Reports any suspicious behaviour of guests and staff to the General Manager and Security.
- Notifies housekeeper regarding lost and found objects.
- Ensures that all potential and real hazards are reported appropriately immediately.
- Fully understands the hotel’s fire, emergency, and bomb procedures.
- Follows emergency procedures to provide for the security and safety of guests and employees.
- Works in a safe manner that does not harm or injure self or others.
- Anticipates possible and probable hazards and conditions and notifies the Manager.
- Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
- Strong written and verbal communication skills in English and Arabic.
- Able to develop rapport with Colleagues and Management staff
- Strong organization and time management skills in prioritizing work assignments
- Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera.
- Understanding and ability to work in a multi-cultural environment
- Excellent follow-up and documentation skills
- Service industry experience preferably in five star hotel
- Ability to calmly and effectively execute last minute requests
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Company Description <br><p> Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)</li></ul><p><b><u> Security, Safety and Health </u></b></p><ul><li> Maintains high confidentiality in regards to guest privacy. </li><li> Reports any suspicious behaviour of guests and staff to the General Manager and Security. </li><li> Notifies housekeeper regarding lost and found objects. </li><li> Ensures that all potential and real hazards are reported appropriately immediately. </li><li> Fully understands the hotel’s fire, emergency, and bomb procedures. </li><li> Follows emergency procedures to provide for the security and safety of guests and employees. </li><li> Works in a safe manner that does not harm or injure self or others. </li><li> Anticipates possible and probable hazards and conditions and notifies the Manager. </li><li> Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability 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This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales.<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Understand key sales growth drivers and effective sales presentation techniques.</li> <li>Master negotiation tactics while effectively dealing with customers.</li> <li>Grasp the relationship between marketing and sales.</li> <li>Acquire knowledge in strategic planning, market analysis, and brand development.</li> <li>Cultivate proficiency in CRM strategies and enhance customer communication skills.</li> </ul> <strong>COURSE CURRICULUM<br /> <br /> Advanced Sales and Selling Management Techniques</strong> <ul> <li>Module 1: Sales and Sales Growth</li> <li>Module 2: Sales Presentation and Selling</li> <li>Module 3: Sales Negotiations and Dealing with Customers</li> <li>Module 4: Marketing and Sales</li> <li>Module 5: Strategic Planning and Development</li> <li>Module 6: Planning and Market Analysis</li> <li>Module 7: Consumer Buying Behaviour and Customer Analysis</li> <li>Module 8: Branding and Pricing Strategy</li> <li>Module 9: CRM Fundamentals and Strategies</li> <li>Module 10: Customer Service and Communication Skills</li> </ul> <strong>Why buy this Advanced Sales and Selling Management Techniques?</strong> <ul> <li>Unlimited access to the course for a lifetime.</li> <li>Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course.</li> <li>Structured lesson planning in line with industry standards.</li> <li>Immerse yourself in innovative and captivating course materials and activities.</li> <li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li> <li>Flexibility to complete the Course at your own pace, on your own schedule.</li> <li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li> <li>Unlock career resources for CV improvement, interview readiness, and job success.</li> </ul> <strong>Who is this Advanced Sales and Selling Management Techniques for?</strong> <ul> <li>Sales enthusiasts keen to delve deeper into advanced selling techniques.</li> <li>Marketing professionals aiming to integrate sales strategies.</li> <li>Entrepreneurs looking to refine their sales and marketing approach.</li> <li>Business students wishing to gain a competitive edge in sales management.</li> <li>Managers aspiring to drive better sales results for their teams.</li> </ul> <strong>Certification</strong><br /> <br /> Upon course completion, a written assignment test is available. 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The Sales Support Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Sales Support Coordinator Diploma</strong> course provides complete 360-degree training on Sales Support Coordinator Diploma. You’ll get not one, not two, not three, but twenty-five Sales Support Coordinator Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Sales Support Coordinator Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Sales Support Coordinator Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Sales Training: Practical Sales Techniques</li> <li>Course 02: Sales Development Representative Diploma</li> <li>Course 03: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales</li> <li>Course 04: Learn to Create A Selling Strategy that Drives Sales</li> <li>Course 05: NLP For Sales, Persuasion & Influence</li> <li>Course 06: Increase Your Sales Through a Profitable Pricing Strategy</li> <li>Course 07: Product Management for Maximum Sales: Boosting Business Success</li> <li>Course 08: Sales and Marketing</li> <li>Course 09: B2B Business Development</li> <li>Course 10: Sales Analysis in Excel</li> <li>Course 11: Residential Property Sales</li> <li>Course 12: Retail Management</li> <li>Course 13: Retail Associate Certificate</li> <li>Course 14: Telemarketing</li> <li>Course 15: Diploma in Sales and Strategic Marketing Certificate</li> <li>Course 16: ETSY Marketing and Business</li> <li>Course 17: Affiliate Marketing</li> <li>Course 18: Content Writing & Copywriting For SEO and Sales</li> <li>Course 19: Marketing Strategies for Business</li> <li>Course 20: Learn to Drive Traffic into Sales through Digital Marketing</li> <li>Course 21: Telesales Executive Training</li> <li>Course 22: Step-by-Step Guide to Defining and Sizing Your Market</li> <li>Course 23: Corporate Relationship Goals for Success</li> <li>Course 24: Get a Job in Sales: Your Fast Track to Career Success</li> <li>Course 25: Business Networking Skills</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Sales Support Coordinator Diploma</strong> course has been prepared by focusing largely on Sales Support Coordinator Diploma career readiness. 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The Sales Support Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Sales Support Coordinator Diploma</strong> course provides complete 360-degree training on Sales Support Coordinator Diploma. You’ll get not one, not two, not three, but twenty-five Sales Support Coordinator Diploma courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Sales Support Coordinator Diploma courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Sales Support Coordinator Diploma Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Sales Training: Practical Sales Techniques</li> <li>Course 02: Sales Development Representative Diploma</li> <li>Course 03: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales</li> <li>Course 04: Learn to Create A Selling Strategy that Drives Sales</li> <li>Course 05: NLP For Sales, Persuasion & Influence</li> <li>Course 06: Increase Your Sales Through a Profitable Pricing Strategy</li> <li>Course 07: Product Management for Maximum Sales: Boosting Business Success</li> <li>Course 08: Sales and Marketing</li> <li>Course 09: B2B Business Development</li> <li>Course 10: Sales Analysis in Excel</li> <li>Course 11: Residential Property Sales</li> <li>Course 12: Retail Management</li> <li>Course 13: Retail Associate Certificate</li> <li>Course 14: Telemarketing</li> <li>Course 15: Diploma in Sales and Strategic Marketing Certificate</li> <li>Course 16: ETSY Marketing and Business</li> <li>Course 17: Affiliate Marketing</li> <li>Course 18: Content Writing & Copywriting For SEO and Sales</li> <li>Course 19: Marketing Strategies for Business</li> <li>Course 20: Learn to Drive Traffic into Sales through Digital Marketing</li> <li>Course 21: Telesales Executive Training</li> <li>Course 22: Step-by-Step Guide to Defining and Sizing Your Market</li> <li>Course 23: Corporate Relationship Goals for Success</li> <li>Course 24: Get a Job in Sales: Your Fast Track to Career Success</li> <li>Course 25: Business Networking Skills</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Sales Support Coordinator Diploma</strong> course has been prepared by focusing largely on Sales Support Coordinator Diploma career readiness. It has been designed by our Sales Support Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Sales Support Coordinator Diploma</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Support Coordinator Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Sales Support Coordinator Diploma</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Support Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Sales Support Coordinator Diploma</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Sales Support Coordinator Diploma bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step Sales Support Coordinator Diploma lessons</li> <li>One to one assistance from Sales Support Coordinator Diploma professionals if you need it</li> <li>Innovative exams to test your knowledge after the Sales Support Coordinator Diploma Course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Sales Support Coordinator Diploma courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Sales Support Coordinator Diploma certificate and transcript on the next working day</li> <li>Easily learn the Sales Support Coordinator Diploma skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Service Representative,Sales Development Representative,Account Executive,Business Development Representative,Marketing Assistant,Inside Sales Representative,Sales Operations Specialist,Client Success Specialist,Customer Support Specialist', 'eligibility' => 'To participate in this Sales Support Coordinator Diploma course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Sales Support Coordinator Diploma</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'sales course,sales training courses,sales and marketing courses,online sales training,sales certification', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => '050% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '42631173', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Sales Executive', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Company Description <br><p> Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)</li></ul><p><b><u> Security, Safety and Health </u></b></p><ul><li> Maintains high confidentiality in regards to guest privacy. </li><li> Reports any suspicious behaviour of guests and staff to the General Manager and Security. </li><li> Notifies housekeeper regarding lost and found objects. </li><li> Ensures that all potential and real hazards are reported appropriately immediately. </li><li> Fully understands the hotel’s fire, emergency, and bomb procedures. </li><li> Follows emergency procedures to provide for the security and safety of guests and employees. </li><li> Works in a safe manner that does not harm or injure self or others. </li><li> Anticipates possible and probable hazards and conditions and notifies the Manager. </li><li> Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. </p><p>·All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!</p><p>·Career opportunities across a network of international brands in more than 5100 hotels across 110 countries. </p><p><b> Our commitment to Diversity & Inclusion: </b><p></p> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. <br><p><b> Why work for Accor?</b><p></p> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. <p></p> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 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Sales Executive at Accor Hotels. Please apply or share https://jobs.laimoon.com/jobs/externalview/42631173' $emailText = 'Hiring now! Sales Executive at Accor Hotels. 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Hiring company
Accor Hotels
-
Sales Management Techniques StudyHubAED 89
AED 1,763Duration: Upto 3 Hours -
AED 999
AED 1,998Duration: Upto 125 Hours
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https://kw.jooble.org/external/-2565035597371825737?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_kw&extra_ars_request_id=f9dd5c68bc9aece7abb9f1ec40b324f7