Job details
Company Description Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. Job Description Scope:
- The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management.
- The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions.
- Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities.
- Organizes activities in order to reach the targets set by the management.
- Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)
- Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set.
- Ensures that all aspects of the potential of the account and all contacts have been screened and reported.
- Ensures that all conversations and decisions with clients are registered.
- Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …
- Ensures that the database up-to-date at any time.
- Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed.
- Achieves the minimum number of sales calls required by the management.
- Achieves the minimum number of entertainment lunches or dinners required by the management.
- Achieves the minimum number of site inspections required by the Management.
- Communicates leads to the relevant sister-hotels, colleagues or departments.
- Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client.
- Communicates respectfully with clients.
- Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)
- Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers.
- Ensures that all KEY accounts are introduced to the key Head of Department and DOSM.
- Recommends and/or organizes clients gathering to create multi-level contacts within the hotel.
- Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions.
- Follows up on the Leads.
- Abides by all policies and procedures of the Hotel and the Sales Department.
- Is responsible for the quality of the correspondence and any written or verbal communication internally and externally.
- Ensures at any time that the atmosphere in the Sales Department is pleasant.
- At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising.
- Is a team player
- Communicates pleasantly and professionally with other departments
- Attends the daily meetings set by the Head of the department.
- Attends the weekly Sales and Marketing Department meetings.
- Provides the Management with Sales Statistics performance reports as per department standards in due time.
- Delivers reports to the Management when required within the deadlines.
- Participates in the Monthly Report production.
- Keeps up to date with the Opera available reports.
- Ensures that all accounts are entered in the Front Office System for tracking of the results.
- Follows up and implement when needed the marketing activities agreed on 90 days rolling plan.
- Identifies opportunities within the market and territory and informs the management.
- Participates to mailings when required on the respective territory.
- Conforms to the hotel brand standards and corporate identity.
- Ensures that KEY accounts are credit approved.
- Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits.
- Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies.
- Assists the Credit department in reducing the payment collection lead time.
- Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)
- Maintains high confidentiality in regards to guest privacy.
- Reports any suspicious behaviour of guests and staff to the General Manager and Security.
- Notifies housekeeper regarding lost and found objects.
- Ensures that all potential and real hazards are reported appropriately immediately.
- Fully understands the hotel’s fire, emergency, and bomb procedures.
- Follows emergency procedures to provide for the security and safety of guests and employees.
- Works in a safe manner that does not harm or injure self or others.
- Anticipates possible and probable hazards and conditions and notifies the Manager.
- Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
- Strong written and verbal communication skills in English and Arabic.
- Able to develop rapport with Colleagues and Management staff
- Strong organization and time management skills in prioritizing work assignments
- Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera.
- Understanding and ability to work in a multi-cultural environment
- Excellent follow-up and documentation skills
- Service industry experience preferably in five star hotel
- Ability to calmly and effectively execute last minute requests
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Company Description <br><p> Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, 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language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability 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(int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11801', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '128267', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '0', 'title' => 'Time Management Diploma', 'external_link' => 'https://lead-academy.org/course/time-management-training/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 2 Hours', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Lead Academy', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '20', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '12', 'nondiscounted_base_price' => '400', 'currency' => 'GBP', 'discount' => '97% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>Overview</strong><br /> <br /> Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Time Management course will set you up with a solid foundation to become a confident your effectiveness, minimize wasted time, control your workload and develop more advanced skills.<br /> <br /> This comprehensive course is the perfect way to kickstart your career in the field of time management. This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in Time Management</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of time management.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. This means that you/your employer can verify your qualification through our website. Certificate can be obtained in PDF version at a cost of £10, and there is an additional fee to obtain a printed copy certificate which is £24.<br /> <br /> <strong>Career path</strong><br /> <br /> This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. 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Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)</li></ul><p><b><u> Security, Safety and Health </u></b></p><ul><li> Maintains high confidentiality in regards to guest privacy. </li><li> Reports any suspicious behaviour of guests and staff to the General Manager and Security. </li><li> Notifies housekeeper regarding lost and found objects. </li><li> Ensures that all potential and real hazards are reported appropriately immediately. </li><li> Fully understands the hotel’s fire, emergency, and bomb procedures. </li><li> Follows emergency procedures to provide for the security and safety of guests and employees. </li><li> Works in a safe manner that does not harm or injure self or others. </li><li> Anticipates possible and probable hazards and conditions and notifies the Manager. </li><li> Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. </p><p>·All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!</p><p>·Career opportunities across a network of international brands in more than 5100 hotels across 110 countries. </p><p><b> Our commitment to Diversity & Inclusion: </b><p></p> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. <br><p><b> Why work for Accor?</b><p></p> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. <p></p> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 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Hiring company
Accor Hotels
-
Time Management Diploma Lead AcademyAED 92
AED 1,469Duration: Upto 2 Hours -
Business Negotiation Diploma Course LineAED 88
AED 1,690Duration: Upto 8 Hours
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