Job details
Company Description Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. Job Description Scope:
- The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management.
- The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions.
- Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities.
- Organizes activities in order to reach the targets set by the management.
- Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)
- Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set.
- Ensures that all aspects of the potential of the account and all contacts have been screened and reported.
- Ensures that all conversations and decisions with clients are registered.
- Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …
- Ensures that the database up-to-date at any time.
- Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed.
- Achieves the minimum number of sales calls required by the management.
- Achieves the minimum number of entertainment lunches or dinners required by the management.
- Achieves the minimum number of site inspections required by the Management.
- Communicates leads to the relevant sister-hotels, colleagues or departments.
- Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client.
- Communicates respectfully with clients.
- Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)
- Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers.
- Ensures that all KEY accounts are introduced to the key Head of Department and DOSM.
- Recommends and/or organizes clients gathering to create multi-level contacts within the hotel.
- Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions.
- Follows up on the Leads.
- Abides by all policies and procedures of the Hotel and the Sales Department.
- Is responsible for the quality of the correspondence and any written or verbal communication internally and externally.
- Ensures at any time that the atmosphere in the Sales Department is pleasant.
- At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising.
- Is a team player
- Communicates pleasantly and professionally with other departments
- Attends the daily meetings set by the Head of the department.
- Attends the weekly Sales and Marketing Department meetings.
- Provides the Management with Sales Statistics performance reports as per department standards in due time.
- Delivers reports to the Management when required within the deadlines.
- Participates in the Monthly Report production.
- Keeps up to date with the Opera available reports.
- Ensures that all accounts are entered in the Front Office System for tracking of the results.
- Follows up and implement when needed the marketing activities agreed on 90 days rolling plan.
- Identifies opportunities within the market and territory and informs the management.
- Participates to mailings when required on the respective territory.
- Conforms to the hotel brand standards and corporate identity.
- Ensures that KEY accounts are credit approved.
- Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits.
- Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies.
- Assists the Credit department in reducing the payment collection lead time.
- Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)
- Maintains high confidentiality in regards to guest privacy.
- Reports any suspicious behaviour of guests and staff to the General Manager and Security.
- Notifies housekeeper regarding lost and found objects.
- Ensures that all potential and real hazards are reported appropriately immediately.
- Fully understands the hotel’s fire, emergency, and bomb procedures.
- Follows emergency procedures to provide for the security and safety of guests and employees.
- Works in a safe manner that does not harm or injure self or others.
- Anticipates possible and probable hazards and conditions and notifies the Manager.
- Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.
- Strong written and verbal communication skills in English and Arabic.
- Able to develop rapport with Colleagues and Management staff
- Strong organization and time management skills in prioritizing work assignments
- Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera.
- Understanding and ability to work in a multi-cultural environment
- Excellent follow-up and documentation skills
- Service industry experience preferably in five star hotel
- Ability to calmly and effectively execute last minute requests
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'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Company Description <br><p> Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)</li></ul><p><b><u> Security, Safety and Health </u></b></p><ul><li> Maintains high confidentiality in regards to guest privacy. </li><li> Reports any suspicious behaviour of guests and staff to the General Manager and Security. </li><li> Notifies housekeeper regarding lost and found objects. </li><li> Ensures that all potential and real hazards are reported appropriately immediately. </li><li> Fully understands the hotel’s fire, emergency, and bomb procedures. </li><li> Follows emergency procedures to provide for the security and safety of guests and employees. </li><li> Works in a safe manner that does not harm or injure self or others. </li><li> Anticipates possible and probable hazards and conditions and notifies the Manager. </li><li> Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability 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'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ) $currentLocation = array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ) $cityLists = array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11796', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '146365', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => null, 'title' => 'Customer Relationship Management Bundle', 'external_link' => 'https://www.janets.org.uk/courses/customer-relationship-management-bundle/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 13 Weeks', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Janets', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '90', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '114', 'nondiscounted_base_price' => null, 'currency' => 'GBP', 'discount' => '', 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => '<strong>Overview</strong><br /> <br /> The Customer Relationship Management Bundle encompasses a comprehensive curriculum focusing on various aspects of customer relationship management, customer service, communication skills, telephone etiquette, sales techniques, self-esteem, people management, cross-cultural awareness, and assertiveness ;<br /> <br /> Upon completion of this bundle, individuals will be equipped with the necessary skills to effectively manage customer relationships, provide exceptional customer service, communicate effectively with clients and colleagues, demonstrate telephone etiquette, utilise sales techniques to drive revenue, build self-esteem and confidence, manage people, navigate cross-cultural interactions, and assertively address issues and concerns.<br /> <br /> <strong>Learning Outcome</strong><br /> <br /> By the end of this training bundle, you will be able to: <ul> <li>Implement effective strategies for managing customer relationships and enhancing customer satisfaction.</li> <li>Demonstrate exceptional customer service skills to address diverse customer needs and concerns.</li> <li>Enhance communication skills to facilitate effective interactions with customers and colleagues.</li> <li>Apply telephone etiquette best practices to handle customer inquiries and resolve issues professionally.</li> <li>Master the art of conversing with strangers to build rapport and establish positive relationships.</li> <li>Utilise sales techniques to identify customer needs and promote products or services effectively.</li> <li>Build self-esteem and confidence to engage confidently with customers and handle challenging situations.</li> <li>Manage people effectively by understanding their needs, motivations, and behaviours in a customer-centric environment.</li> <li>Develop cross-cultural awareness to communicate and interact sensitively with customers from diverse backgrounds.</li> <li>Demonstrate assertiveness skills to express opinions, set boundaries, and resolve conflicts in customer interactions.</li> </ul> <strong>Training Bundle Curriculum</strong><br /> <br /> Here is the list of courses covered in the bundle: <ul> <li>Customer Relationship Management (CRM)</li> <li>Customer Service</li> <li>Communication Skills Masterclass</li> <li>Telephone Etiquette</li> <li>Master Talking with Strangers</li> <li>Sales & Sales Techniques</li> <li>Self Esteem and Confidence Building</li> <li>People Management </li> <li>Cross - Cultural Awareness</li> <li>Assertiveness Skills</li> </ul> <strong>Who is This Course For</strong> <ul> <li>Professionals in customer-facing roles seeking to enhance their customer relationship management skills.</li> <li>Individuals interested in improving their communication, sales, and people management skills in customer service settings.</li> <li>Customer service representatives, sales professionals, and team leaders aiming to excel in their roles.</li> <li>Entrepreneurs and business owners looking to build strong customer relationships and improve customer satisfaction.</li> <li>Anyone interested in developing essential skills for effective communication and relationship-building in various contexts.</li> 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to drive revenue, build self-esteem and confidence, manage people, navigate cross-cultural interactions, and assertively address issues and concerns.<br /> <br /> <strong>Learning Outcome</strong><br /> <br /> By the end of this training bundle, you will be able to: <ul> <li>Implement effective strategies for managing customer relationships and enhancing customer satisfaction.</li> <li>Demonstrate exceptional customer service skills to address diverse customer needs and concerns.</li> <li>Enhance communication skills to facilitate effective interactions with customers and colleagues.</li> <li>Apply telephone etiquette best practices to handle customer inquiries and resolve issues professionally.</li> <li>Master the art of conversing with strangers to build rapport and establish positive relationships.</li> <li>Utilise sales techniques to identify customer needs and promote products or services effectively.</li> <li>Build self-esteem and confidence to engage confidently with customers and handle challenging situations.</li> <li>Manage people effectively by understanding their needs, motivations, and behaviours in a customer-centric environment.</li> <li>Develop cross-cultural awareness to communicate and interact sensitively with customers from diverse backgrounds.</li> <li>Demonstrate assertiveness skills to express opinions, set boundaries, and resolve conflicts in customer interactions.</li> </ul> <strong>Training Bundle Curriculum</strong><br /> <br /> Here is the list of courses covered in the bundle: <ul> <li>Customer Relationship Management (CRM)</li> <li>Customer Service</li> <li>Communication Skills Masterclass</li> <li>Telephone Etiquette</li> <li>Master Talking with Strangers</li> <li>Sales & Sales Techniques</li> <li>Self Esteem and Confidence Building</li> <li>People Management </li> <li>Cross - Cultural Awareness</li> <li>Assertiveness Skills</li> </ul> <strong>Who is This Course For</strong> <ul> <li>Professionals in customer-facing roles seeking to 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support via email</li> </ul> <strong>Career path</strong> <ul> <li>Customer Relationship Manager</li> <li>Customer Service Representative</li> <li>Sales Executive</li> <li>Team Leader</li> <li>Account Manager</li> <li>Communications Officer</li> <li>Client Relationship Executive</li> <li>Business Development Manager</li> </ul>', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customs Relationship Manager,Sales Executive,Team Leader,Corporate Account Manager,Communication officer', 'eligibility' => 'This Basic To Advanced UX Design course is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course.', 'school' => 'Janets', 'keywords' => 'CRM,Customer Service,Customer,Customerservice', 'location' => 'Online', 'duration' => 'Upto 13 Weeks', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '145172', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => null, 'title' => 'Property Development and Project Management', 'external_link' => 'https://www.janets.org.uk/courses/property-development-and-project-management/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 6 Days', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Janets', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '8', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '10', 'nondiscounted_base_price' => null, 'currency' => 'GBP', 'discount' => null, 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => 'Follow your dreams by enrolling on the Property Development and Project Management course today and develop the experience, skills and knowledge you need to enhance your expert development. Property Development and Project Management will help you arm yourself with the qualities you need to work towards your dream job.<br /> <br /> Study the Property Development and Project Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Property Development and Project Management course will allow you to enhance your CV, impress potential employers, and stand out from the ;<br /> <br /> This Property Development and Project Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Property Development and Project Management course through a mixture of instructional video lessons and online study materials.<br /> <br /> Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Property Development and Project Management course. The Property Development and Project Management course is designed by industry experts and is tailored to help you learn new skills with ;<br /> <br /> The Property Development and Project Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Property Development and Project Management when it suits you. Access the Property Development and Project Management course modules from any internet-enabled device, including computers, tablets, and smartphones.<br /> <br /> The Property Development and Project Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Property Development and Project Management now and start learning instantly!<br /> <br /> <strong>What You Get Out Of Studying Property Development and Project Management With Janets:</strong> <ul> <li>Receive a digital Certificate upon successful completion of the Property Development and Project Management course</li> <li>Get taught by experienced, expert instructors</li> <li>Study at a time and pace that suits your learning style</li> <li>Get instant feedback on assessments</li> <li>24/7 help and advice via email or live chat</li> <li>Get full tutor support on weekdays (Monday to Friday)</li> </ul> <strong>Description</strong><br /> <br /> The Property Development and Project Management training course is delivered through Janets’ online learning platform. Access the Property Development and Project Management content from any internet-enabled device whenever or wherever you want to. The Property Development and Project Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.<br /> <br /> <strong>Endorsement</strong><br /> <br /> This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.<br /> <br /> <strong>Method of Assessment</strong><br /> <br /> To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.<br /> <br /> To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.<br /> <br /> <strong>Who Is This Course For:</strong><br /> <br /> The Property Development and Project Management is ideal for those who already work in this sector or are an aspiring expert. This Property Development and Project Management course is designed to enhance your expertise and boost your CV. 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Property Development and Project Management will help you arm yourself with the qualities you need to work towards your dream job.<br /> <br /> Study the Property Development and Project Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Property Development and Project Management course will allow you to enhance your CV, impress potential employers, and stand out from the ;<br /> <br /> This Property Development and Project Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Property Development and Project Management course through a mixture of instructional video lessons and online study materials.<br /> <br /> Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Property Development and Project Management course. The Property Development and Project Management course is designed by industry experts and is tailored to help you learn new skills with ;<br /> <br /> The Property Development and Project Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Property Development and Project Management when it suits you. Access the Property Development and Project Management course modules from any internet-enabled device, including computers, tablets, and smartphones.<br /> <br /> The Property Development and Project Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Property Development and Project Management now and start learning instantly!<br /> <br /> <strong>What You Get Out Of Studying Property Development and Project Management With Janets:</strong> <ul> <li>Receive a digital Certificate upon successful completion of the Property Development and Project Management course</li> <li>Get taught by experienced, expert instructors</li> <li>Study at a time and pace that suits your learning style</li> <li>Get instant feedback on assessments</li> <li>24/7 help and advice via email or live chat</li> <li>Get full tutor support on weekdays (Monday to Friday)</li> </ul> <strong>Description</strong><br /> <br /> The Property Development and Project Management training course is delivered through Janets’ online learning platform. Access the Property Development and Project Management content from any internet-enabled device whenever or wherever you want to. The Property Development and Project Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.<br /> <br /> <strong>Endorsement</strong><br /> <br /> This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.<br /> <br /> <strong>Method of Assessment</strong><br /> <br /> To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement.<br /> <br /> To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.<br /> <br /> <strong>Who Is This Course For:</strong><br /> <br /> The Property Development and Project Management is ideal for those who already work in this sector or are an aspiring expert. This Property Development and Project Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge.<br /> <br /> <strong>Requirements:</strong><br /> <br /> The Property Development and Project Management is open to all students and has no formal entry requirements. To study the Property Development and Project Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.<br /> <br /> <strong>Career Path:</strong><br /> <br /> The Property Development and Project Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Property Development and Project Management and gain an industry-acknowledged lesson that will help you excel in finding your ideal job.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Property & Development Manager,Project Manager,Property Consultant', 'eligibility' => 'This Basic To Advanced UX Design course is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course.', 'school' => 'Janets', 'keywords' => null, 'location' => 'Online', 'duration' => 'Upto 6 Days', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '42630818', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Sales Executive', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p> Company Description <br><p> Movenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travelers alike. </p><p> Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. </p><p></p> Job Description <br><p><b><u> Scope: </u></b></p><ul><li> The Sales Executive is in charge of developing and maintaining potential accounts within a specific territory to be defined by the Management. </li><li> The Sales Executive's role is to participate in achieving the hotel's revenue budget through the use of sales tools and techniques, maximizing accounts production and up-selling following the revenue directions. </li></ul><p> The Sales Executive informs the Management of markets behaviours, image of hotel in the market, potential obstacles or competition threats. </p><p><b><u> Responsibilities and Obligations: </u></b></p><p><b> Hotel Strategy and Budget </b></p><ul><li> Contributes to the hotel’s strategy by giving regular inputs on the market trends, needs and opportunities. </li><li> Organizes activities in order to reach the targets set by the management. </li><li> Sells all aspects of the hotel in order to generate revenue (Rooms, F&B, Banquets …)</li></ul><p><b> Account Management </b></p><ul><li> Manages Business Accounts with professionalism and persistence with the aim to fill the hotel as per the Sales and Marketing Plan, the revenue strategy and the objectives set. </li><li> Ensures that all aspects of the potential of the account and all contacts have been screened and reported. </li><li> Ensures that all conversations and decisions with clients are registered. </li><li> Ensures that the territory and segments are efficiently covered through organized blitz, telemarketing, sales calls, site inspections, trade shows, workshops, entertainment, association or network groups memberships …</li><li> Ensures that the database up-to-date at any time. </li><li> Ensures that the guests is satisfied with the Sales, Reservations, C&E and others by being informed on the process of the booking, and getting involved when needed. </li><li> Achieves the minimum number of sales calls required by the management. </li><li> Achieves the minimum number of entertainment lunches or dinners required by the management. </li><li> Achieves the minimum number of site inspections required by the Management. </li><li> Communicates leads to the relevant sister-hotels, colleagues or departments. </li></ul><p><b> Attitude and Communication toward the Client </b></p><ul><li> Represent the hotel in the market and represent the strategy of the hotel during any encounter with a client. </li><li> Communicates respectfully with clients. </li><li> Respects the decisions and deadlines given to a client, even if another department is involved (this means that the department must be informed about the decision and deadlines and traced accordingly)</li><li> Does not over-promise but makes sure a 'Yes' is a realistic 'Yes' and manages to explain the reasons of possible negative answers. </li><li> Ensures that all KEY accounts are introduced to the key Head of Department and DOSM. </li><li> Recommends and/or organizes clients gathering to create multi-level contacts within the hotel. </li></ul><p><b> Attitude and Communication toward internal colleagues and departments </b></p><ul><li> Ensures that the communication flow is efficient betweencolleagues from other departments in order to achieve the guests’ requirements on time respecting and abiding by the time frame needed by the colleagues / departments to deliver required actions. </li><li> Follows up on the Leads. </li></ul><p><b> Keeping up the standards </b></p><ul><li> Abides by all policies and procedures of the Hotel and the Sales Department. </li><li> Is responsible for the quality of the correspondence and any written or verbal communication internally and externally. </li></ul><p><b> People </b></p><ul><li> Ensures at any time that the atmosphere in the Sales Department is pleasant. </li><li> At any time and under any circumstances, respects other colleagues and superiors and chooses the right communication tools and manners in case of potential conflict arising. </li><li> Is a team player </li><li> Communicates pleasantly and professionally with other departments </li></ul><p><b> Reporting </b></p><ul><li> Attends the daily meetings set by the Head of the department. </li><li> Attends the weekly Sales and Marketing Department meetings. </li><li> Provides the Management with Sales Statistics performance reports as per department standards in due time. </li><li> Delivers reports to the Management when required within the deadlines. </li><li> Participates in the Monthly Report production. </li><li> Keeps up to date with the Opera available reports. </li><li> Ensures that all accounts are entered in the Front Office System for tracking of the results. </li></ul><p><b> Marketing </b></p><ul><li> Follows up and implement when needed the marketing activities agreed on 90 days rolling plan. </li><li> Identifies opportunities within the market and territory and informs the management. </li><li> Participates to mailings when required on the respective territory. </li><li> Conforms to the hotel brand standards and corporate identity. </li></ul><p><b> Credit Management </b></p><ul><li> Ensures that KEY accounts are credit approved. </li><li> Extends credit as agreed with Finance and ensures that payments are settled within pre-set credit limits. </li><li> Initiates Credit Application for potential accounts and assist the credit process with necessary documents to ensure the liability of the companies. </li><li> Assists the Credit department in reducing the payment collection lead time. </li></ul><p><b> Department budget personal responsibility </b></p><ul><li> Is careful, honest and discerning about any expenditure made on the hotel budget (expenses, telephone calls, brochure distributions, giveaways distribution, entertainments …)</li></ul><p><b><u> Security, Safety and Health </u></b></p><ul><li> Maintains high confidentiality in regards to guest privacy. </li><li> Reports any suspicious behaviour of guests and staff to the General Manager and Security. </li><li> Notifies housekeeper regarding lost and found objects. </li><li> Ensures that all potential and real hazards are reported appropriately immediately. </li><li> Fully understands the hotel’s fire, emergency, and bomb procedures. </li><li> Follows emergency procedures to provide for the security and safety of guests and employees. </li><li> Works in a safe manner that does not harm or injure self or others. </li><li> Anticipates possible and probable hazards and conditions and notifies the Manager. </li><li> Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct. </li></ul> Qualifications <br><p><b><u> Competencies: </u></b></p><ul><li> Strong written and verbal communication skills in English and Arabic. </li><li> Able to develop rapport with Colleagues and Management staff </li><li> Strong organization and time management skills in prioritizing work assignments </li><li> Computer literate,good knowledge in Microsoft Excel, Word, Outlook, Opera. </li><li><p> Understanding and ability to work in a multi-cultural environment </p></li><li> Excellent follow-up and documentation skills </li><li> Service industry experience preferably in five star hotel </li><li> Ability to calmly and effectively execute last minute requests </li></ul> Additional Information <br><p><b> What is in it for you: </b></p><p>·Employee benefit card offering discounted rates at Accor worldwide. </p><p>·Learning programs through our Academies. </p><p>·Opportunity to develop your talent and grow within your property and across the world!</p><p>·Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21. </p><p>·All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!</p><p>·Career opportunities across a network of international brands in more than 5100 hotels across 110 countries. </p><p><b> Our commitment to Diversity & Inclusion: </b><p></p> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. <br><p><b> Why work for Accor?</b><p></p> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. <p></p> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 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Hiring company
Accor Hotels
-
AED 415Duration: Upto 13 Weeks
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AED 37Duration: Upto 6 Days
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