Industry Specialist, Emerging Business

Global Commercial Banking serves businesses of all shapes and sizes, from micro start-ups to small and medium-sized enterprises in a spectrum of industries. We provide key services from financing and trade to cash management to help businesses buy, sell operate daily. We offer expertise and beyond banking solutions for successful expansion locally and internationally. Running a business is never easy. That's where we come in, fulfilling everything beyond banking needs. Fuelled by your empathy for businesses, you'll stand at the forefront of partnering small and medium-sized companies, supporting them throughout their business lifecycle. With SMEs making up 99% of businesses that provide jobs to 7 out of 10 employees in Singapore, #WeSeeYou making real impact in developing these vital building blocks of our country's economy. #WeSeeYou bringing bold business ambitions of young start-ups to life. #WeSeeYou being a pillar for business owners to lean on in times of need and a partner to chart their growth today for a stronger tomorrow. Responsibilities:

1. Passionate individual who enjoys engaging with customers, understand and provide solution to their needs.
2. Acquire SME customers through various channels, including outbound prospecting, to encourage them to open their business account with OCBC.
3. Assist SME clients with onboarding and ensure compliance with mandatory banking policies and procedures by conducting customer due diligence.
4. Identify cross-sell opportunities and up-sell the Bank's curated solutions to assist customers in their business growth.
5. Develop a thorough understanding of start-up needs and provide curated recommendations for banking and non-banking solutions.
6. Demonstrate expertise in digital banking and beyond banking solutions, showcasing a comprehensive understanding to customers.
7. Establish and build long term and profitable banking relationships with customers by actively engaging business owners by understanding and mapping up of their journey & operations, across various industries to develop solutions to address their needs.
8. Participate in training and development programs to continuously improve sales skills and product knowledge.

Qualifications

• Degree holder in any discipline. Fresh graduates are welcome too.
• Possess strong communication and interpersonal skills.
• Self-motivated and driven with a focus on customer service.
• Ability to engage and build rapport with external stakeholders.
• Candidates with local SMEs experience would be an added advantage.

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that everyone brings. We see you, the best in you.