Client Services Manager
Full time
at Stellar Recruitment
in
Australia
Posted on April 12, 2024
Job details
Benefits:
- Permanent full-time
- Work from Underwood or City
- Company car provided
- Desirable salary
- Career progression
- Manage day to day operational requirements
- Develop initiatives to improve operational excellence
- Manage cost control and financial forecasting
- Identify and manage risks
- Manage and build high performing teams
- Lead generation and identifying new customers
- Manage and service current accounts to maintain relationships
- Undertake scoping and quoting and assist with bids and tenders
- Ensure customer service team is maintaining job register and invoicing efficiently
- Oversee coordination of engineering, subcontractors and materials
- Workforce planning management
- Promote a safe and supportive workplace environment to improve morale and efficiency
- Ensure projects meet deadlines and are within budget
- Vendor management
- Participate and contribute to Electrical Safety Framework
- Provide weekly reporting to General Manager
- Previous experience in a similar position
- Proven track record in commercial facilities account management or related industry
- Trade qualification desirable
- Able to manage Health Safety Environmental and Quality issues
- Strong negotiation and communication skills
- Able to identify efficiency improvements
- Experience managing and building successful teams
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