Verifications Specialist (Japanese Speaking)- Remote/ Hybrid Work

Verifications Specialist (Japanese Speaking)- Remote/ Hybrid Work

CISIVE MALAYSIA SDN. BHD. Cisive is a global provider of compliance-driven human capital management and risk management solutions. The company’s core onboarding and pre-employment background screening offering provides clients with a streamlined, high quality, and regulatory compliant solution. Cisive is a growing global organization, and we continue to make significant advances in the employment screening industry. We are always looking for the right talent to join us on our journey into a very exciting future. The Verifications Specialist is responsible for conducting employment screening services and provide customer services for our clients in order to support the business. You will report to the Deputy Team Manager.

• Verify educational, employment and professional qualification credentials of prospective employees for clients through phone calls or emails.
• Follow up with third parties for verification results on a regular basis.
• Demonstrate strong verbal and written communication skills when liaising with internal and external parties and communicate in a professional manner.
• Conduct research tasks as assigned by supervisors.
• Collect, analyze and evaluate research information using a variety of media.
• Properly document all steps taken in the research process
• Review all information and documents provided by clients and candidates carefully before initiating a new task.
• Manage research tasks with rapidly shifting priorities.
• Demonstrate good judgement when planning course of action and evaluating findings.
• Show a good understanding of clients’ requirements and execute service level agreements.
• Follow and implement company policy and procedures.
• Proactively seek feedback from managers and training opportunities

Education & Qualification Requirements:

• Bachelor degree holder in any field; Fresh graduates are welcome to apply.
• Proficient in English plus Japanese language. Need to be able to speak, read, write, and translate Japanese documents and communicate with counterparts and English-speaking regions.
• Japanese language proficiency at least JLPT N3 level is required. A bachelor of Japanese language degree is highly desirable.
• Fluent in Chinese OR Bahasa Melayu language skill is a plus.
Registration No. 1302225-X Your application will include the following questions: What's your expected monthly basic salary? Which of the following languages are you fluent in? How much notice are you required to give your current employer? Do you have a valid Malaysian driver's licence?

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