Dynamics 365 CRM Consultant

KalSoft looking to hire a highly skilled and experienced Dynamics 365 Techno-Functional Consultant for Customer Engagement. The successful candidate will be responsible for designing, developing, and implementing Dynamics 365 solutions to improve customer engagement and support business growth. Key Responsibilities

• Design, develop, and implement CRM/CE solutions using various programming languages and technologies
• Collaborate with various teams to understand business needs and requirements.
• Integrate CRM systems with other software and platforms.
• Develop CRM forms, workflows, views, dashboards, business processes, reports, plugins, and reports to satisfy business needs.
• Customize and maintain the CRM/CE system to ensure it meets the needs of the business.
• Troubleshoot and resolve any technical issues related to the CRM/CE system
• Provide training and support to end-users.
• Responsible to design class structure, data, model and application frameworks, leading development, and support activities.
• Responsible to develop Unit test code and support users during UAT.
• Responsible to develop, test, implement and maintainMicrosoft Power Platform and Logic apps-based integrations and migration utilities.

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3 years of experience in CRM/CE implementation/development
• Experience of Microsoft Dynamics 365 Customer Engagement apps and other Microsoft technologies (i.e., PowerApps, LogicApps, etc)
• Should have done more than 3 implementations on online Dynamics 365 CRM
• Should be able to handle all configurations and customizations in the system.
• Experience working on click Dimension bolt on is an advantage.
• Strong knowledge of programming languages such as C#, Java, and Python
• Should be mix of functional and technical skills in MS Dynamics.
• Strong understanding of database management
• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
• Working knowledge of enterprise integration and third-party enterprise integration tools (E.g., Scribe, WebSphere, Informatica)
• Deep background with installation, setup, configuration, implementation, integration, and testing of CRM solutions using best practices implementation methodology and/or Microsoft SureStep methodology
• Microsoft Dynamics 365 Customer Engagement certification is desirable at least in one area