Spa Director
Full time
at Hotel Chadstone Melbourne MGallery
in
Qatar
Posted on April 12, 2024
Job details
- The Spa Director is responsible for the establishment and execution of clear short- and
- long-term goals. This includes the daily leadership of the spa and / or fitness / recreation team,
- business and strategic directions of the business, including marketing and social activities to promote
- the spa and / or wellness facilities. The quality and guest experience, as well as team motivation, is a
- key component of everyday operations. Proactive management of financial P / L for maximum
- business opportunities as well as ensuring that optimal internal auditing processes are in place.
- Adhere to the Spa Policy & Standard Operating Procedures manual.
- Act as an Ambassador for the spa and hotel brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.
- Manage the operations and efficiency of the spa facilities.
- Effective colleague communication and welfare for new and existing staff as well as other departments at the property and corporate teams.
- Establish proactive strategic initiatives for the spa to help market the overall offers / products.
- Maintain extensive knowledge of competitors, including locations, product offerings, pricing,
- promotions, and sales techniques.
- Carry out any other duties and responsibilities as assigned by the hotel team.
- Protect the rights of the property at all times.
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