Senior Executive ,RMS Sales at NielsenIQ

Job Description NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. Job Purpose The Client Service Senior Executive is responsible for providing a full service management of key client accounts, through provision of marketing research information, analysis and reports. The role is charged with mentorship of junior members of the team, smooth execution of the full project cycle and achievement of revenue targets Job Responsibilities CLIENT SERVICING Planning research assignments with an intention to understand client needs Updating clients on project progress in a timely manner Keeping abreast with industry trends in order to obtain an in-depth understanding of the clients business and become a trusted business advisor to the client Preparing insightful presentations, developing reports and making value adding recommendations for clients; Acknowledging receipt of client inquiries and advising on resolution timelines within 24 hours; OPERATIONAL / TECHNICAL Transforming retail data into useful information through analysis and interpretation of results; Liaising and coordinating with research executives/trainees working on the client account; Completing all Billing requirements and sending through to finance department for processing; Assist in the smooth collection of debt from clients and providing timely communication to the Finance department on any contract/ job changes; Finalizing the Contract/Contract renewal with the client in liaison with the Associate Director or Client Business Partner; BUSINESS DEVELOPMENT Building a strong relationship with clients through continuous engagement and interaction Developing compelling and persuasive proposals with a clear value proposition for clients Generating Revenue growth by identifying opportunities with existing and potential clients PEOPLE MANAGEMENT Coaching, mentoring and training of executives Scope Budget Responsibility: Minimal Key interface relationships (internal and external): Client service teams / Data Acquisition teams, Measurement Science Number of employees managed: None Number of employees indirectly managed: None Number of third party employees (contractors/outsourced) managed: None The role is global/regional/ local: East Africa region Role Requirements Essential Requirements Bachelor’s degree in Statistics, Marketing, Economics or a business related field At least 3 (three) years’ experience in Market Research Excellent knowledge of and practical experience working with MS Excel and MS Powerpoint Excellent oral and written communication skills Ability to work under pressure and meet tight deadlines Excellent organizational and time management skills Strong analytical mind with a high numerical aptitude Sound knowledge and experience in Research Measurement Services methods and techniques Knowledge of industry trends and current affairs Preferred Requirements(Added Advantage) Masters degree Experience in pitching and delivering high level presentations to Boards of Directors and Senior Management teams #J-18808-Ljbffr