Client Reporting Specialist

KEY  ACCOUNTABILITIES This role will be part of the Client Reporting team within Fund Operations. Client Reporting Specialists are aligned by investment strategies and responsible for all client reports produced for the business.

• Prepare and conduct quality control of monthly, quarterly and periodical reporting.
• Co-ordination of information flow between all relevant internal business areas to ensure all reports allocated are completed accurately and in a timely manner.
• Assist the Team Head to ensure that accurate reporting records and databases (Client Service Level Agreements, IMAs, and Report Schedule Guidelines) are maintained in accordance with departmental procedures and required for management information metrics.
• Maintain strong working relationships with all external/internal clients as appropriate, ensuring clear and accurate communication and responding to queries in a timely manner.
• Ensure that procedures are followed, highlight any amendments and provide training for new starters/ to existing staff following any changes.
• Ensure that the Team Manager is kept aware of all significant matters and that complaints, breaches and incidents are recorded on within the required deadline.
• Design tailored reports to meet new reporting requirements for Clients/ Consultants/Data Vendors.
• Work with internal stakeholders and relevant business areas on projects to improve procedures and raise the standards of team.
• Contribute to identifying areas for continuous improvement within Client Reporting.

• Experience within the financial services industry, preferably in a relevant client reporting and administration role. Institutional and/or Retail client experience is desirable.
• Advanced Excel and Microsoft Office.
• Experience in Microsoft Power Query and Power BI is a plus.
• Good overall investment knowledge.
• Understanding of performance principles and calculations.
• Ability to communicate effectively, strong analytical and problem solving abilities.
• Highly team orientated.
• Able to prioritise tasks and manage time effectively to complete tasks within required deadlines.
• Work to and share best practice.
• High attention to detail.
• Ability to work effectively under pressure.
• Able to demonstrate flexibility and adaptability
• Can do attitude.