Xero Data Migration Specialist

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! Role Description We’re seeking a Data Migration Specialist to work with a global team offering services relating to data migration from one accounting platform to another. This role’s purpose is to assist accountants and bookkeepers in migrating their client data to a cloud-based accounting platform. You will be responsible for providing a range of data-related services that support this purpose. Ample training will be provided, and this role sits in a supportive team. You will need exceptional data manipulation skills, be process driven, have a passion for client relations, and have a sound understanding of the accounting industry. This is an ideal opportunity to make a difference supporting clients to grow their online strategy for their business. What you’ll do

• Assist partners with migration of various data sets, including conversion balances, historical comparatives, transactional data, client list data, tax data, and other data types.
• Handle partners’ conversion process, including technical queries and escalations
• Handle the bulk loading of partners’ client organizations
• Liaise with internal stakeholders including the Partner Consulting and Sales teams, including expectation management
• Engage in a regular virtual or phone meetings with the relevant internal Xero staff including partner consultants and account managers
• Handling partner queries and escalations when necessary
• Update Xero’s CRM system with all activity
• Respond in a timely manner to all work requests and internal enquiries
• Manage inbound work requests from internal customers

Success looks like

• Complete data migration projects in a timely manner that is error free.
• Use initiative to upskill yourself across all team competencies.
• Ensure work requests are processed and turned around within agreed timescales.
• Support related internal teams to help achieve their goals and targets.
• Participate in the updating and maintaining of internal process and procedure documents.

What you’ll bring with you Critical competencies

• Excellent excel skills: VLOOKUP's, pivot-tables, macros etc.
• Knowledge of accounting principles and systems
• Strong communication skills (written and verbal)
• Process driven and takes ownership
• Loads of initiative and ability to work autonomously
• Strong attention to detail
• Qualification in accounting or bookkeeping

Experience

• Intermediate to Advanced experience with
• Financial Applications such as Xero, QBO, MYOB, Sage etc)
• Extensive experience with spreadsheet systems, in particular Microsoft Excel
• Knowledge of the workings of an accounting practice and related systems is a plus.

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Work Flexibility:

• Hybrid or WFH setup option, subject to client approval

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks for all employees

• Onboarding training
• Performance-based salary increase
• Discretionary incentives based on client or individual performance
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

*** This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria. Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together! Check our website to see more: And our Facebook page if you want more: And here's the link to our Glassdoor page, where you can see what our team members have to say about us:   Get the word out!