Relationship Manager - Al Riyada

Full time at Doha Bank in Qatar

Posted on April 11, 2024

Job details

Role Objective The Relationship Manager - Al Riyada will act as the dedicated point of contact for the affluent customer segment, ensuring prompt delivery of enhanced banking experience, in compliance with the regulatory guidelines. The incumbent will be responsible for augmenting the service delivery/business development efforts of Al Riyada section, including but not limited to product sales/income generation, acquisition and retention of clients, investment analysis, arranging optimal financial solutions, and resolving client issues/queries. The incumbent will review credit applications from customers to provide recommendations to senior management on lending viability Roles & Responsibilities

Contribute towards the overall Affluent Customers Relationships strategy and annual business plans / business growth plans for Al Riyada section.
Update self on the current industry trends, economic events, regulatory requirements/changes set by QCB and other relevant government bodies, and, suggest adequate changes to the Section Head, including but not limited to staffing of employees, Section deliverables etc
Develop and maintain robust working relationships with internal/external stakeholders to facilitate and capitalize on functional / operational/ strategic needs
Perform the implementation of efficient customer retention / anti-attrition strategies, in support of the sales efforts targeted at affluent customer segment.
Assist the Section Head in coordination efforts with the respective product units, marketing, Business Units and Cross-Sales section, in enhancing the product bundling capabilities, for improving sales/ up-sales/ cross-sale ratios based on the customer profiles/needs.
Monitor the financial standing and profitability of respective portfolio of client accounts to analyze performance and suggest suitable means to augment earnings on investments.
Engage in cross functional coordination efforts with the BIU and respective product teams in timely delivery of specific product development, enhancements and/or cost reductions based on business / product performance data, and market trends, changing customer requirements and corporate objectives.
Engage in continuous identification / analysis of competitive insights for leveraging the Affluent customer sales channels.
Contribute towards periodic customer profiling / segmentation based on appropriate attributes, for better understanding of the current customer base, customer engagement, and prospect acquisition.
Engage in direct sales, up-sales and cross sales efforts, to the existing and new customers through appropriate sales methods / propositions through incremental value-added features, including but not limited to competitive pricing, convenience and availability to the affluent customer segment.

Education, Experience and Skills Required

University graduate
Minimum 10 years of Banking experience.
Experience in banking with affluent customer segment, with a strong understanding of the global banking industry.

Please Note : We are looking to hire Doha based banking professionals only #J-18808-Ljbffr

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Doha Bank

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Relationship Manager - Al Riyada

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Home Qatar Relationship Manager - Al Riyada

Relationship Manager - Al Riyada

Job details

Apply safely

Hiring company

Doha Bank

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