Travel Coordinator

Job descriptionJoin a team that is passionate about changing people's lives through unique travel experiences!Stepabroad is looking for a Travel Coordinator who has lived, worked, and/or studied abroad and has first-hand insight into making every cultural exchange experience successful.You will be a great fit for our team if you love talking travel and will always go the extra mile for your clients. You are a self-starter and focused on getting great results, but you don't forget to have a good time whilst getting there. You are a person that is highly detail oriented, excels at building relationships, and understands the value of excellent service. If you are passionate about travel and customer experience management, this position will be perfect to kick-start your international career. If this sounds like you, we would love to connect!YOUR RESPONSIBILITIESFollowing up with sales leads (via phone, video chat, email and social media) to educate them about our work and travel experiences and inspire them to sign up.Organizing and coordinating every aspect of our customer's experience (assistance with securing visas, giving informative orientations about their destination, answering any and all questions).Maintain accurate knowledge of a wide range of travel destinations and itineraries, as well as visa procedures and requirements.Work efficiently to ensure needs are met within our small teamParticipate in research, content creation for social media, and other projects as neededYOU MUST BEPassionate about travel with an interest to encourage that spark in othersAn effective communicator who enjoys connecting with peopleConfident speaking on the phone and on video chatAn organizer with the ability to manage multiple prioritiesAdaptable - change is the norm in our industry!A resourceful problem solver - you enjoy finding answers to challenging questions and solutions to travel related issuesA capable writer with professional email etiquetteAble to work effectively in a team and independentlyBilingual French-English is a major advantageDESIRED SKILLS & EXPERIENCEPost Secondary Education - life, travel, and work experience are also highly consideredStrong communication skills, both written and verbalExperience living, studying, and/or working abroadExperience in sales or travel industry is a plusPrevious experience in an office environment is desirableOutgoing and confident personalityFast learner, independent workerWHY YOU WILL LOVE WORKING HERECompetitive base salaryFull health and dental benefitsEvery day is a new day in travel - you won't get bored!Make a positive impact by offering life-changing experiences to young CanadiansGrowth opportunities. If you have innovative ideas, we will support their implementation.No micromanaging. We are a supportive and collaborative workplace.Flexible hybrid work environment on Canadian (PST) scheduleJob Types: Permanent, Full-timeSalary: From $40,000.00 per yearBenefits:Casual dressCompany eventsDental careExtended health carePaid time offVision careWork from homeSchedule:8 hour shiftMonday to FridayNo weekends Travel Arrangements