Admin cum Customer Service

Roles & Responsibilities

• Prepare necessary paperwork including but not limited to quotations, purchase orders, delivery orders, invoices etc .,
• Handle phone calls of customers’ enquiries
• Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard
• Follow-up with customers to ensure their issues are resolved satisfactorily.
• Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly.
• Perform administrative and other ad-hoc tasks assigned.
• Ability to multitask and prioritize all administrative paperwork
• High level of verbal and written communication.
• Good administrative and computer literacy skills.
• Passionate, self-motivated with service-oriented attitude.

• ITE graduates /Fresh Diploma holders are welcome to apply
• Proactive, independently with good communication skills
• Self-motivated, result and customer oriented