OFR Operations Coordinator

OFR Operations Coordinator Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. DGF Kuwait has an opening for an OFR Operations Coordinator, where you will be accountable and responsible to provide day-to-day administrative support with readily available advice for OFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing ocean transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies. In this OFR Operations Coordinator position

• Under direct/ close supervision, you will support delivery of ocean freight forwarding processes and activities for internal and external customers.
• You will perform assigned tasks of generally repetitive nature to support other team members such as gathering operational requirements, arranging customer visits, responding to tariff queries, etc.
• You will undertake routine tasks such as research, data processing and validation, and documentation.
• Under guidance, you will have to gather input for freight control center, and details, information and instructions for operations team.
• You will perform tasks to support determining of freight rate on incoming and outgoing materials and products.
• You will have to gather and give information for customer visits to maintain close business relationship with existing clients and enhance customer retention.
• You will have to record information and data for shipping tenders
• You will have to enter data and share information, and support shipment documentation for freight forwarding
• You will collate data and draft reports and updates for account performances to support other team members
• You will follow defined processes, systems and methods for delivery of assigned tasks
• You will have to check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance.

• You will create and/or confirm transport orders, perform, and optimize bookings.
• You will prepare, control, and distribute all required Import/Export documents.
• You will have to identify performance issues of suppliers and propose solutions to improve performance.
• You will update Customs shipment information and physical status, resolve customer issues and incidents.

• Bachelor’s Degree or equivalent experience/qualification
• 2 years minimum of experience within the same field.

• Excellent communicator in English, both written and verbal.

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary