Intune SME

Role: Intune SME Job Type: Permanent Location: Warrington or Gloucester United Kingdom , United Kingdom (Hybrid) Ready to leverage your Intune experience in device management? Are you passionate about configuring and deploying Auto-Pilot within InTune and becoming the subject matter expert? Join us as an Intune SME! Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. · Gain access to endless learning opportunities. · Build and maintain a team of high-performing individuals. · Build strong relationships with a diverse range of stakeholders. The Role As an Intune SME , you will get to work with state-of-the-art technology and will be responsible for compliance and Intune device life cycle for Britain’s biggest generator of Zero carbon electricity. Key responsibilities: · Configure and manage Microsoft Intune for device enrolment, application deployment, and compliance policies. Develop and implement Intune profiles and policies to ensure a secure and productive device environment. Define and implement RBAC within Intune. · Implement Microsoft Azure tenant-level configuration, including Intune, Azure Active Directory (AAD) administration, Conditional Access Policy (CA). · Create and Maintain Windows Compliance Policies. · Package and deploy software applications using tools such as Microsoft Intune prep tool. Ensure standardised and efficient deployment processes for software across the organisation. Manage Intune licence and Implement compliance. · Manage and assign applications to users and manage app settings remotely. · Implement and monitor security policies through Intune, including conditional access and compliance settings. Collaborate with the security team to enhance endpoint protection and respond to security incidents. · Configure Windows Autopilot, deployment of OS upgrades and application along with MDM Management of MDM platform (Microsoft Intune), MAM, MCM policies. · Provide administration and technical support for devices and troubleshoot complex technical issues. · Develop and maintain software solutions/scripts to support automation of Intune configuration and administration to develop desired state configuration for Azure Cloud Platform. · Create and maintain documentation for Intune configurations and best practices. · Manage ServiceNow queue and adhering to SLAs. Change, Incident and Problem management. Handle severity incident, availability for on-call (on ROTA basis). Your Profile Key skills/knowledge/experience:

• Hardware knowledge and troubleshooting.
• Strong experience with Device Management through Intune. Knowledge of OS migration and implementation of Intune and defined services. Intune application deployment and Protection.
• Strong experience to Configure and deploy Auto-Pilot within InTune.
• Strong knowledge in set up and enrolment of devices, manage users and licenses, assign roles, enrol Windows and mobile devices, manage profiles for Windows devices.
• E3 PowerShell Scripting skills and deep understanding of Intune and Azure.
• Excellent communication skills.
• Experience in Agile and Scrum development methodology. Experience in Auto Pilot and RBAC.
• Proficiency in Modern workplace technologies: Microsoft 365, Microsoft Azure, Windows 10/11, device management.
• Security Clearance (SC) Mandatory.
• Good knowledge on application packaging and MSI technologies.
• Experience with creation of provisioning profiles, configurations & security profiles, and deployment to managed client devices.
• Understanding of Azure AD Connect and Azure AD directory service for managing cloud identity.
• Understanding of SSO and MFA technologies for SaaS applications.
• Expertise in troubleshooting issues reported by the end user. These issues could be software related, such as identifying malware, or can be related to malfunctioning hardware. This requires an extensive knowledge of popular operating systems and software.
• Experience in dealing with multiple projects and cross-functional teams and a proven track record of coordinating across teams in a large organizational environment.

Good to have:

• Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-101).
• Microsoft Certified: Endpoint Administrator (MD-102).

Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and income protection, laptop and phone, cycle-to-work scheme, exclusive discounts on gym memberships, discounted rates on car leasing options, staff discounts within the larger Tata network, and access to extensive training resources. Diversity, Inclusion & Wellbeing At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’. You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon). We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation, or beliefs. If you are an applicant who needs accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at vs.mohana@tcs.com with the subject line: “Disability Accommodation Request”. Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.