Job details
Job Description
As a Manager of SDR and BDR (Sales Development Representatives, Business Development Representatives), you will play a critical role in our sales organisation by recruiting, inspiring, training, and leading a team of SDR’s & BDR’s to success. You will have a seat at the table with our ASEAN sales leadership and you will help shape the development of our SDR and BDR program as we grow our ASIA business. We are looking for a leader who wants to further develop their career through continuous professional development, and who are motivated by taking on increased responsibility within Zendesk. You will- Be passionate about managing a growing team of incredibly ambitious and diverse sales professionals across the ASEAN region
- Hire, coach and develop early-in-career sales talent
- Inspire, lead and engage your team to consistently overachieve targets
- Provide career development to accelerate career progression
- Consistently innovate to keep the team’s processes and methodologies agile and ahead of the market
- Identify and make recommendations for improvement in the areas of process, efficiency and productivity
- Collaborate and align with Sales, Marketing, Sales Operations and Talent Acquisition to drive the revenue growth and talent pipeline of the business
- Thrive in a fast paced environment
- Be a custodian of Zendesk’s outstanding culture and value
- Track record of building great teams and sales environments
- Sales experience, ideally in SaaS focused on Support, Sales or CRM
- Led teams to deliver 100%+ of quota attainment consistently
- Experience in demand generation and lead flow management
- Startup mentality - you move quickly, think strategically, and are motivated to go above and beyond
- Demonstrable ability to be proactive and creative with sales pipeline development
- Demonstrated ability in working cross-functionally with key partners in customer-facing and non customer facing roles
- Excellent presentation, organisation, and listening skills
- Analytical acumen and comfortable identifying growth opportunities using data
- Proficiency in English
- Seat at the table alongside senior leadership across sales, marketing and operations.
- Quality leadership team dedicated to you, your development and your success.
- Flexibility to work between home and office with everything you need to be successful in either location
- 200,000+ customers today, and we are just getting started. You have the opportunity to shape our future and our customer’s.
- Opportunity to work in a fun, dynamic and exciting environment.
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The course will also elaborate on why you should analyse the success of your marketing campaigns, why you should use multiple marketing channels, how to adapt your website to suit customer needs, incorporate more than one CTA, and retarget visitors.<br /> <br /> The Sales Funnel course will give you the relevant skills on why you should become an authority in your niche, nurture your prospects, and add incentives to make the offer more desirable. If you want to showcase a product, you can even do a demonstration. It is a comprehensive training that offers the best advice and guidance to optimise your sales funnel and develop a profitable sequence. There is an ever-increasing need for qualified individuals who are high-performing and get the best results and there has never been a better time than right now to land that dream job! 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The Sales Funnel - Beginner is designed to teach you the secrets to set up a proper sales funnel, promote your business, and profit overnight. Learn to apply effective strategies to drive and increase sales in double quick time. A sales funnel demonstrates a journey that prospective customers go through to becoming paying customers. The funnel will help you whittle down prospects to find that amazing customer. Make an irresistible offer to prospective customers and give them enough reason to purchase from you.<br /> <br /> The Sales Funnel course will provide guidance on how to market your website to attract more visitors, how to get visitors to share their information, encourage leads to convert to paying customers, keep your customers satisfied and inspire referrals, and include a call to action. The course will also elaborate on why you should analyse the success of your marketing campaigns, why you should use multiple marketing channels, how to adapt your website to suit customer needs, incorporate more than one CTA, and retarget visitors.<br /> <br /> The Sales Funnel course will give you the relevant skills on why you should become an authority in your niche, nurture your prospects, and add incentives to make the offer more desirable. If you want to showcase a product, you can even do a demonstration. It is a comprehensive training that offers the best advice and guidance to optimise your sales funnel and develop a profitable sequence. There is an ever-increasing need for qualified individuals who are high-performing and get the best results and there has never been a better time than right now to land that dream job! This is an IAP certified course that will demonstrate to leading employers you are continually developing yourself.<br /> <br /> <strong>Why You Should Consider Taking this Course at Study365?</strong><br /> <br /> Study365 is a leading online provider for several accrediting bodies and provides learners the opportunity to take this exclusive IAP course. At Study365, we give our fullest attention to our learners' needs and ensure they have the necessary information required to proceed with the training.<br /> <br /> Learners who register will be given excellent learning support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Use your sales funnel to sell front-end products</li> <li>Follow the necessary steps to create an excellent sales funnel</li> <li>Structure the sales funnel to make a profit</li> <li>Use ClickFunnels to build a sales funnel</li> <li>Learn to use the sales funnel to convince customers</li> </ul> <strong>Course Curriculum</strong> <ol> <li>Introduction</li> <li>Sales</li> <li>Value Ladder</li> <li>Click Funnels</li> </ol> <strong>Method of Assessment</strong><br /> <br /> This is a knowledge-based course, and thus, will contain no method of assessment.<br /> <br /> <strong>Certification</strong><br /> <br /> Upon the successful completion of the course, learners will be awarded an accredited Certificate of Completion for The Sales Funnel - Beginner by IAP.<br /> <br /> <strong>Awarding Body</strong><br /> <br /> The International Awards for Professionals iAP is an awarding body established in 1999 that aims to promote a high educational standard. 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You will have a seat at the table with our ASEAN sales leadership and you will help shape the development of our SDR and BDR program as we grow our ASIA business. We are looking for a leader who wants to further develop their career through continuous professional development, and who are motivated by taking on increased responsibility within Zendesk. </p><p></p><p> You will </p><ul><li><p> Be passionate about managing a growing team of incredibly ambitious and diverse sales professionals across the ASEAN region </p></li><li><p> Hire, coach and develop early-in-career sales talent </p></li><li><p> Inspire, lead and engage your team to consistently overachieve targets </p></li><li><p> Provide career development to accelerate career progression </p></li><li><p> Consistently innovate to keep the team’s processes and methodologies agile and ahead of the market </p></li><li><p> Identify and make recommendations for improvement in the areas of process, efficiency and productivity </p></li><li><p> Collaborate and align with Sales, Marketing, Sales Operations and Talent Acquisition to drive the revenue growth and talent pipeline of the business </p></li><li><p> Thrive in a fast paced environment </p></li><li><p> Be a custodian of Zendesk’s outstanding culture and value </p></li></ul><p></p><p> You have: </p><ul><li><p> Track record of building great teams and sales environments </p></li><li><p> Sales experience, ideally in SaaS focused on Support, Sales or CRM </p></li><li><p> Led teams to deliver 100%+ of quota attainment consistently </p></li><li><p> Experience in demand generation and lead flow management </p></li><li><p> Startup mentality - you move quickly, think strategically, and are motivated to go above and beyond </p></li><li><p> Demonstrable ability to be proactive and creative with sales pipeline development </p></li><li><p> Demonstrated ability in working cross-functionally with key partners in customer-facing and non customer facing roles </p></li><li><p> Excellent presentation, organisation, and listening skills </p></li><li><p> Analytical acumen and comfortable identifying growth opportunities using data </p></li><li><p> Proficiency in English </p></li></ul><p></p><p></p><p> Why Zendesk </p><ul><li><p> Seat at the table alongside senior leadership across sales, marketing and operations. </p></li><li><p> Quality leadership team dedicated to you, your development and your success. </p></li><li><p> Flexibility to work between home and office with everything you need to be successful in either location </p></li><li><p>200,000+ customers today, and we are just getting started. You have the opportunity to shape our future and our customer’s. </p></li><li><p> Opportunity to work in a fun, dynamic and exciting environment. </p></li></ul><p></p><p></p><p></p><p> Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. </p><p></p><p> Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. </p><p></p><p></p><p> Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. </p><p></p><p><b> The intelligent heart of customer experience </b><br> Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. </p><p></p><p> Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . </p><p></p><p> Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. 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Zendesk
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