Quality and Process Excellence Lead

Details Description Job Role & Responsibility/Designation Quality and Process Excellence Lead Delivery Process/ Function Name Quality Educational Qualification BE / B Tech/ MBA/ B.Stat from a Premier Institute Skills ( Must Have)· Programmanagement & change management · Problemsolving tools/ analytical skills · Excellentcommunication / interpersonal, facilitation skills · High energylevel, confident, assertive and team player Experience ( Minimum)· ConsultingExperience · Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience. · Experienceof managing team of quality practitioners.

• Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering

· Exposure toISO, CMMi or COPC will be added advantage · Consultingexperience in Shared Services Set up/BPO space is desirable Job Description · Responsiblefor driving quality initiatives for Wipro / Client Accounts. · Working withdispersed cross functional teams on organizational process (re)-design or industry specific business processes · Leveragebusiness optimization & innovation tools & application forprocess re-engineering · Benchmarkingprocesses, Mgmt dashboard set up & building the best practicesrepository. · Changeplanning and management for deployment of re-designed processes and bestpractices for large teams without reporting relationship · Facilitatingworkshops, remote groups and leading process diagnostic for articulationof process issues and solution formulation Any Other Remarks Customer Service( Reservation)#J-18808-Ljbffr