Customer Service Consultant
Job details
Our goal in AA Motoring is that Members and customers will come to the AA as their first choice for all their vehicle service needs and advice.
We currently have a part time opportunity at our Testing Station in Hornby.
The hours of work will be:
Tuesday - 8.5 hours
Thursday - 8.5 hours
Every 4th Saturday - 4 hours
What You'll Be Doing | Mō te Tūranga
- Process all vehicle and driver-related transactions within set requirements
- Welcome all customers in the site, assess their needs and provide appropriate solutions
- Maintain cooperative relationships with peers, team leaders and managers
- Continually expand knowledge of the products, services and objectives by reading all relevant communication, product reviews, NZAA Publications and attending team meetings and training sessions
About You | Mōu
- Good organisational skills
- Great attention to detail
- Intermediate computer knowledge and keyboard skills
- Previous experience in customer service or sales environment
What We Offer | Ngā āhuatanga kei a mātou
- Free AA Membership for you and your whānau
- NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
- A day off for your birthday
- Discounted insurance*
Working with the AA | Me mahi tahi tatou ki AA
For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.
From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.
Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
Come join us and take your career on its next adventure!
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.
*Conditions Apply
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