Home New Zealand Food & Beverage Supervisor
Home New Zealand Food & Beverage Supervisor
Food & Beverage Supervisor
Full time
at Sofitel
in
New Zealand
Posted on April 7, 2024
Job details
Company Description
Be accountable on a shift basis for the operations of the outlet through effective people management. Support revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is ‘hands on’, working as part of a team to provide efficient 5 star service Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility. Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact. Supervision of the bar, restaurant, café, function and conference areas and activities. Planning and organising special functions Assisting Food and Beverage Manger in arranging the purchasing and pricing of goods according to budget Assist the Restaurant Manager in maintaining records of stock levels and financial transactions Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance Conferring with customers to assess their satisfaction with meals and service Selecting, training and supervising waiting and kitchen staff Taking reservations, greet guests and assist in taking orders Provide food and beverage service to customers, maximising every opportunity to increase sales per person. Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards. Observing liquor and other laws and regulations. Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel’s Food Safety Plan. Liaise with Conferencing and Reservations for specialised catering as required. Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period. Input into development of the outlet. Work with staff to minimise wastage and breakages. Work cohesively as a team member. Utilise forecasting spreadsheets relevant to the department. Ensure efficient, friendly and professional food and beverage service is provided to all guests. Provide for guests and patrons an experience and environment they feel meets their expectations. Familiarise yourself with VIP and regular guests to ensure their requests and needs are met. Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes. Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards. Ensure all mis-en-place is completed prior to guests arriving. Ensure staff is competent in dining menu and wine list knowledge and can maximise sales to guests. Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted. Ensure all revenues for the day are accounted for with daily summary being completed to ‘balance’ daily activity. Assessing and reviewing guest satisfaction through Voice of the Guest (Guest Book). Assist guests with any queries regarding local tourism information, and arrange tours and transportation as required. Perform any other duties within the employee’s range of competence as required by management. Person Specifications License Controller Qualification and Managers Certificate holder Minimum 12 months experience in a similar supervisory role at luxury outlet. Projects professional image at all times through personal presentation / interpersonal skills. Desire and ability to train and develop staff. Maintains awareness of industry trends in service, product and presentation. Initiates contacts and establishes rapport easily. Organises time and work efficiently. Effective numeracy, verbal and written communication skills. Appreciates and maintains an effective outlet for stress. Willingness to work weekends and public holidays as part of the job role. Has the aptitude and willingness to undertake further development with Sofitel. Full Time. $29.18 - $30.66Apply safely
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Participants will gain a foundational understanding of food safety principles, reducing the risk of foodborne illnesses.<br /> <br /> <strong>Learning Outcomes</strong> <ul> <li>Understand the fundamentals of food safety.</li> <li>Identify various types of food poisoning and related illnesses.</li> <li>Recognize sources and types of contamination in food.</li> <li>Implement effective waste disposal practices.</li> <li>Learn proper cleaning and disinfection methods in a food-related environment.</li> <li>Emphasize the importance of personal hygiene in food handling.</li> <li>Comprehend regulations and guidelines governing food safety.</li> <li>Develop skills to prevent cross-contamination during food preparation.</li> <li>Foster awareness of the impact of food handling on public health.</li> <li>Acquire the necessary knowledge to achieve Food Hygiene Level 1 certification.</li> </ul> <br /> <strong>Who Is This Course For?</strong><br /> <br /> This Food Hygiene Level 1 Diploma course is ideal for individuals working in the food industry, including restaurant staff, kitchen personnel, and food handlers. It is suitable for entry-level positions where a foundational understanding of food safety is essential.<br /> <br /> <strong>Why Choose Us?</strong> <ul> <li>Affordable, engaging & high-quality e-learning study materials.</li> <li>Tutorial videos/materials from the industry-leading experts.</li> <li>Study in a user-friendly, advanced online learning platform.</li> <li>Efficient exam systems for the assessment and instant result.</li> <li>The UK & internationally recognized accredited qualification.</li> <li>Access to course content on a mobile, tablet, or desktop from anywhere, anytime.</li> <li>The benefit of career advancement opportunities.</li> <li>24/7 student support via email.</li> </ul> <br /> <strong>Career Path</strong><br /> <br /> Graduates of this course may pursue roles such as Food Handler, Kitchen Assistant, or Catering Staff in various food establishments.<br /> <br /> <strong>Course Curriculum</strong><br /> <br /> <strong><em>Food Hygiene Level 1 Diploma</em></strong> <ul> <li>Module 01: Introduction To Food Safety</li> <li>Module 02: Food Poisoning And Other Illnesses</li> <li>Module 03: Contamination</li> <li>Module 04: Waste Disposal, Cleaning And Disinfection</li> <li>Module 05: Personal Hygiene</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Food Handler,Kitchen Assistant,Catering Staff,Food Safety Trainee', 'eligibility' => 'This Food Hygiene Level 1 Diploma course is open to individuals entering or currently working in the food industry. 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Support revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is ‘hands on’, working as part of a team to provide efficient 5 star service </p><p> Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility. </p><p> Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact. </p><p> Supervision of the bar, restaurant, café, function and conference areas and activities. </p><p> Planning and organising special functions </p><p> Assisting Food and Beverage Manger in arranging the purchasing and pricing of goods according to budget </p><p> Assist the Restaurant Manager in maintaining records of stock levels and financial transactions </p><p> Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance </p><p> Conferring with customers to assess their satisfaction with meals and service </p><p> Selecting, training and supervising waiting and kitchen staff </p><p> Taking reservations, greet guests and assist in taking orders </p><p> Provide food and beverage service to customers, maximising every opportunity to increase sales per person. </p><p> Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards. </p><p> Observing liquor and other laws and regulations. </p><p> Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel’s Food Safety Plan. </p><p> Liaise with Conferencing and Reservations for specialised catering as required. </p><p> Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period. </p><p> Input into development of the outlet. </p><p> Work with staff to minimise wastage and breakages. </p><p> Work cohesively as a team member. </p><p> Utilise forecasting spreadsheets relevant to the department. </p><p> Ensure efficient, friendly and professional food and beverage service is provided to all guests. </p><p> Provide for guests and patrons an experience and environment they feel meets their expectations. </p><p> Familiarise yourself with VIP and regular guests to ensure their requests and needs are met. </p><p> Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes. </p><p> Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards. </p><p> Ensure all mis-en-place is completed prior to guests arriving. </p><p> Ensure staff is competent in dining menu and wine list knowledge and can maximise sales to guests. </p><p> Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted. </p><p> Ensure all revenues for the day are accounted for with daily summary being completed to ‘balance’ daily activity. </p><p> Assessing and reviewing guest satisfaction through Voice of the Guest (Guest Book). </p><p> Assist guests with any queries regarding local tourism information, and arrange tours and transportation as required. </p><p> Perform any other duties within the employee’s range of competence as required by management. </p><p></p><p><b> Person Specifications </b></p><p> License Controller Qualification and Managers Certificate holder </p><p> Minimum 12 months experience in a similar supervisory role at luxury outlet. </p><p> Projects professional image at all times through personal presentation / interpersonal skills. </p><p> Desire and ability to train and develop staff. </p><p> Maintains awareness of industry trends in service, product and presentation. </p><p> Initiates contacts and establishes rapport easily. </p><p> Organises time and work efficiently. </p><p> Effective numeracy, verbal and written communication skills. </p><p> Appreciates and maintains an effective outlet for stress. </p><p> Willingness to work weekends and public holidays as part of the job role. </p><p> Has the aptitude and willingness to undertake further development with Sofitel. </p><p> Full Time. $29.18 - 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Food & Beverage Supervisor at Sofitel. Please apply or share https://jobs.laimoon.com/jobs/externalview/42172622' $emailText = 'Hiring now! Food & Beverage Supervisor at Sofitel. 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Hiring company
Sofitel
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https://nz.jooble.org/external/-3521802203473400040?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_nz&extra_ars_request_id=1dbb5878b22a995222d1f253fe36b79a