Home New Zealand Food & Beverage Supervisor
Home New Zealand Food & Beverage Supervisor
Food & Beverage Supervisor
Full time
at Sofitel
in
New Zealand
Posted on April 7, 2024
Job details
Company Description
Be accountable on a shift basis for the operations of the outlet through effective people management. Support revenue initiatives and maintain cost controls whilst providing total customer satisfaction with all customer contact. This role is ‘hands on’, working as part of a team to provide efficient 5 star service Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility. Supervision support and ongoing training to employees to ensure standards and procedures are observed to provide a consistent, high level of service for all customer contact. Supervision of the bar, restaurant, café, function and conference areas and activities. Planning and organising special functions Assisting Food and Beverage Manger in arranging the purchasing and pricing of goods according to budget Assist the Restaurant Manager in maintaining records of stock levels and financial transactions Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance Conferring with customers to assess their satisfaction with meals and service Selecting, training and supervising waiting and kitchen staff Taking reservations, greet guests and assist in taking orders Provide food and beverage service to customers, maximising every opportunity to increase sales per person. Liaise with kitchen staff in relation to ‘product’ for the outlet, ensuring that quality and quantities are maintained to required standards. Observing liquor and other laws and regulations. Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the hotel’s Food Safety Plan. Liaise with Conferencing and Reservations for specialised catering as required. Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period. Input into development of the outlet. Work with staff to minimise wastage and breakages. Work cohesively as a team member. Utilise forecasting spreadsheets relevant to the department. Ensure efficient, friendly and professional food and beverage service is provided to all guests. Provide for guests and patrons an experience and environment they feel meets their expectations. Familiarise yourself with VIP and regular guests to ensure their requests and needs are met. Set up systems to protect and maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes. Set up and maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards. Ensure all mis-en-place is completed prior to guests arriving. Ensure staff is competent in dining menu and wine list knowledge and can maximise sales to guests. Ensure guest billing is completed accurately following hotel procedure and that correct charges are posted. Ensure all revenues for the day are accounted for with daily summary being completed to ‘balance’ daily activity. Assessing and reviewing guest satisfaction through Voice of the Guest (Guest Book). Assist guests with any queries regarding local tourism information, and arrange tours and transportation as required. Perform any other duties within the employee’s range of competence as required by management. Person Specifications License Controller Qualification and Managers Certificate holder Minimum 12 months experience in a similar supervisory role at luxury outlet. Projects professional image at all times through personal presentation / interpersonal skills. Desire and ability to train and develop staff. Maintains awareness of industry trends in service, product and presentation. Initiates contacts and establishes rapport easily. Organises time and work efficiently. Effective numeracy, verbal and written communication skills. Appreciates and maintains an effective outlet for stress. Willingness to work weekends and public holidays as part of the job role. Has the aptitude and willingness to undertake further development with Sofitel. Full Time. $29.18 - $30.66Apply safely
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Whatever your situation and requirements, One Education can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount.<br /> <br /> One Education has been proud to produce an extensive range of best-selling courses, and <strong>Cooking and Chef Bundle</strong> is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorized and understood in minimum time.<br /> <br /> <strong>Cooking and Chef </strong>Teaching and training are more than just a job for the staff at One Education; we take pride in employing those who share our vision for e-learning and its importance in today's society. To prove this, all learning materials for each course are available for at least one year after the initial purchase.<br /> <br /> All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.<br /> <br /> <strong>Course Design</strong><br /> <br /> The <strong>Cooking and Chef</strong> course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.<br /> <br /> You are taught through a combination of: <ul> <li>Video lessons</li> <li>Online study materials</li> </ul> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>***Cooking and Chef Bundle***</strong><br /> <br /> <strong>Higher Technician in Cooking and Gastronomy</strong> <ul> <li>Module 01: An Introduction to Gastronomy</li> <li>Module 02: Gastronomic Concepts</li> <li>Module 03: Thermal Processing of Food</li> <li>Module 04: Meat Preservation and Processing</li> <li>Module 05: Preservation and Processing of Fish</li> <li>Module 06: Culinary Techniques- Meat Preparation</li> <li>Module 07: Culinary Techniques-Fish Preparation</li> <li>Module 08: Physical, Chemical and Allergenic Hazards</li> <li>Module 09: Reopening and Adapting Your Food Business during COVID-19</li> </ul> <strong>Level 2 Food Hygiene and Safety for Catering</strong> <ul> <li>Introduction to Food Safety and the Law</li> <li>Bacteria and Microbiological Hazards</li> <li>Physical, Chemical, and Allergenic Hazards</li> <li>Food Poisoning and Control Measures</li> <li>Food Spoilage and Food Storage</li> <li>Personal Hygiene</li> <li>HACCP and Food Premises Part 01</li> <li>HACCP and Food Premises Part-02</li> <li>Cleaning</li> <li>Reopening and Adapting Your Food Business During COVID-19</li> </ul> <strong>Italian Cooking</strong> <ul> <li>Module 1- The Perfect Soffritto</li> <li>Module 2- Fresh Tomato Sauce</li> <li>Module 3- Spaghetti with Fresh Tomato Sauce and Basil</li> <li>Module 4- Carbonara Spaghetti</li> <li>Module 5- The Original Pesto Sauce</li> <li>Module 6- Risotto with Saffron</li> <li>Module 7- Roasted and Baked Potatoes</li> <li>Module 8- Meatballs with Cherry Tomato Sauce</li> <li>Module 9- Milanese Steak</li> <li>Module 10- Caponata</li> <li>Module 11- Linguine with Fresh Clams</li> <li>Module 12- Spaghetti with Seafood and Shellfish</li> <li>Module 13- Octopus and Potato Salad</li> <li>Module 14- Baked Whole Fish in Crust Salt</li> <li>Module 15- Swordfish with Veggies and Tomato Sauce</li> <li>Module 16- Filet of Fish in Foil with Herbs and Potatoes</li> </ul> <strong>Vegan Vegetarian Cooking</strong> <ul> <li>Lesson 1 - Getting Started Vegan Cooking</li> <li>Lesson 2 - Learning about ingredients</li> <li>Lesson 3 - Quick and Easy Breakfasts</li> <li>Lesson 4 - Hot Delicious Breakfasts</li> <li>Lesson 5 - Packed Sack Lunches</li> <li>Lesson 6 - Hot Lunches and Main Meals</li> <li>Lesson 7 - Simple Suppers</li> <li>Lesson 8 - Healthy Vegan Holidays 1</li> <li>Lesson 9 - Healthy Vegan Holidays 2</li> <li>Lesson 10 - Bread and Spreads</li> <li>Lesson 11 - Soup and Crackers</li> <li>Lesson 12 - Healthy Desserts</li> </ul> <strong>Vegan Vegetarian Cooking - Handouts</strong><br /> <br /> <br /> <strong>Will I receive a certificate of completion?</strong><br /> <br /> Upon successful completion, you will qualify for the UK and internationally recognized CPD accredited certification. 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Food & Beverage Supervisor at Sofitel. Please apply or share https://jobs.laimoon.com/jobs/externalview/42172475' $emailText = 'Hiring now! Food & Beverage Supervisor at Sofitel. 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Hiring company
Sofitel
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Do an online course on Food Safety starting now.
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AED 37Duration: Upto 3 Days
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Cooking and Chef Bundle One EducationAED 460
AED 9,696Duration: Upto 24 Hours
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