Software Administrator
Job details
Business Software Administrator | 6000 AED per month | Global IT Company Pearson Carter are working a provider for IT Service Providers. They primarily provide managed services and cloud computing providers to their clientele. They are looking for an experienced business software administrator due to sustained growth. This role has a clear path for progression and include international opportunities! Responsibilities:
- Serve as the go-to expert for all aspects of our CPQ system, with a particular emphasis on the creation, maintenance, and optimization of document templates using Microsoft Office applications (Word, Excel, PowerPoint). Ensure these templates meet both internal and client-specific requirements effectively and efficiently.
- Administer, optimize, and ensure the reliability and efficiency of our Microsoft 365 suite, focusing on applications critical to our business operations such as Teams, Outlook, OneDrive, and SharePoint.
- Actively monitor system health, manage user access and permissions, and implement best practices for data management and security.
- HubSpot Support and Integration: Oversee the administration and integration of HubSpot within our business ecosystem. Ensure seamless operation, data integrity, and alignment with our sales, marketing, and customer service objectives. Provide support and training to maximize the platform's utility and ROI.
- At least 2 years of experience in software administration, particularly with SaaS platforms.
- CRM Systems Proficiency: Proven track record working with CRM systems such as HubSpot, Microsoft Dynamics, or Salesforce, with a minimum of 2 years in a relevant role.
- Microsoft 365 Expertise: Either hold Microsoft Certifications such as "Microsoft Office Specialist" (MOS) for Word, Excel, and PowerPoint, and “Microsoft 365 Certified: Enterprise Administrator Expert” or possess an equivalent level of knowledge and hands-on experience with the Microsoft 365 suite of applications.
- User Administration and Security: Experience in user administration and managing Azure AD.
- Collaboration and Communication Skills: Excellent verbal and written communication skills in English, with a strong ability to work collaboratively across different teams and with clients.
- Organizational Skills: Highly organized with the capability to manage multiple tasks and projects simultaneously.
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