Senior IT Application Analyst
Job details
Within this role you will be business facing responsible for the configuration, implementation, maintenance, and ongoing support of various IT applications and systems. As a Senior IT Applications Analyst a typical day might include, but is not limited to, the following:
- Coordinate across business departments and stakeholders, gather, and implement enhancement requests across departments
- Effectively identify and resolve system issues and appropriately communicate items to management, business process owner and users. Sr role would be the technical SME/Lead on initiatives
- Responsible for system documentation, including, convert user requirement specifications to a detail design specification, write configuration test Plans and summary reports
- Configure reports (tabular, trend and labels)
- Perform daily business administrative tasks related to functional support and general user account administration
- Provide SME support and work closely with functional departments on projects to develop, implement and enhance the system
- Process IT Applications change control requests
- Work with Validation and Quality departments to ensure IT Applications are implemented following development life cycle approach
- Provide application assistance prior to, during and post Regulatory/Partner inspections
- Train other IT Applications employees and contractors
- Coordinate with other IT Applications team members to implement the system in an efficient manner
- Provide end-user support for IT Applications including troubleshooting problems at the application server level
- Participate or may lead IT Applications systems security access and periodic audit trail reviews
- Other duties as assigned
- Have worked in a regulated laboratory setting
- Enjoy working independently, while at the same time being part of a collaborative, engaged team intent on crafting and delivering quality applications
- Enjoy the challenge of learning new systems and applications
- Are familiar with regulatory and quality policies, procedures and documentation methods, ideally in cGMP biotech/pharma operations
- Enjoy helping application end-users solve problems
- Possess stellar organizational skills
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