Commercial Support Specialist
Job details
About the Role: Manage all aspects of sales administrations and reporting for the Commercial department . Works closely with the Sales Manager in planning and implementing of commercial activities. Essential Duties and Responsibilities:
- Coordinate and track team training requirements, including but not limiting to new hire on-boarding and ad-hoc training needs.
- Co-manage capital equipment logistics and management, where necessary.
- Work closely with various department to maintain accurate spreadsheets and databases.
- Monthly case allowance compilation, checking against eLeave system for Annual Leave, Childcare Leave, Off in-lieu for the team before monthly payroll cut off. Payroll cut-off 10th of each month.
- Ad Hoc support of Sales stuff in preparation of patient ID card (must have signed PDPA form from patient/clinic).
- Plan monthly on calls for the team and input them into iCalendar.
- To work closely with the Medical Education team in ensuring smooth administration of Cadaver lab activities.
- Coordinates and provides timely updates on marketing and Med Ed activities.
- Prepare and submit required letters and approval forms to internal and external parties for local Med Ed events. This involve coordinating required signatories and approval from internal and external stakeholders.
- Minimum Diploma education
- Minimum 3-4 years of experience in Commercial preferred
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines
- Certification in Marketing, Sales or relevant field is a plus
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