E-commerce Operations Team Leader
Full time
at boutiqaat
in
Kuwait
Posted on April 6, 2024
Job details
- Create Staff Schedule for the Team
- Delegate Tasks to Staff within your team.
- Train Team Members on learning new processes.
- Train new team members.
- Create Leave Plan for the team (with coordination with Supervisor)
- Can enforce new instructions.
- Coordinate with other Team Leaders to shuffle manpower between the team.
- Assist in shuffling to cross train employees in other Teams within the department.
- Create Attendance Report for the team.
- Ensure Timely Check and Adequate replies to E-Mails.
- Monitor KPIs of the team, ensures that the staff are improving in their KPIs
- Ensure Company assets are maintained by himself and by his staff, (escalate in case of any issue)
- Leadership Skills (Can lead multiple team members) (15 to 20 Employees)
- Computer Skills (Can Prepare reports, using Powerpoint, Word and Excel)
- Excel Software Knowledge (Pivot Table, Vlookups, Sum, Count, Countif(s), if, Filter, Sort, Duplicates Removal, Data Validation (Date, List), Conditional Formatting, Cell Formatting)
- Language Skills: English is the Minimum Requirement
- Strong problem-solving skills
- Works Extended Hours in case of Problem Arousal
- Can work in rotational shifts.
- Ensure utilizing the least possible resources (materials, manpower…etc.) without impacting quality!
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