#45 - M365 Administrator - English

Full time at Upwork in Online
Posted on April 5, 2024
Job details

One of Upwork's largest clients, an American multinational technology company, is in search of an M365 Administrator . In this role, you will be required to handle tickets that come in through phone, emails and chat. The IT ticket needs will vary depending upon the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office, and using the M365 feature set.
Job Description

Responsibilities:
Take new cases and follow up on all active cases
Case documentation
Ensure escalated cases are getting traction
Check mailbox to ensure that:
- Previous cases are not reopen/ reopen if needed
- Emails send to everyone about community updates and process updates
- Emails related to open cases
Attend weekly meeting with a Team Lead to reinforce important topics, processes updates and other topics
Attend workshops and Q&A sessions if needed
Participate in Pilots
Update all trackers requested by the Team Leads
Qualifications

Requirements:
Must be highly innovative, solution-oriented and can follow through with the customers until their concerns are resolved.
Experience on Exchange Online
Experience on SharePoint Online
Managing and troubleshooting Skype for Business Online, Teams and OneDrive
Experience with DirectSyn (AD Connect) setup and configuration
Experience with DNS and how to set up
Knowledge on ADFS
Basic knowledge on PowerShell(basic commands/scripting)
Ability to deploy apps on to Microsoft 365 environment
Ability to build competency in the team to deliver customer requirements
A high level of English fluency and professionalism
Device Specifications:
Computer that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools
Windows 10 Pro (latest updates installed)
Minimum of 8 GB Ram (16 is recommended)
Core i3 processor (i5 is recommended)
Minimum of 256GB Hard disk (256 SSD is recommended)
LAN (local access network) required
For security requirements, freelancers will not connect to the provided systems and tools using WiFi.
A minimum of 10 Mbps Internet connection with equal download & upload speed (20 Mbps is recommended)
No 3rd-party antivirus software installed
Microphone/headset with background noise canceling (not a phone headset)
Webcam, preferably compatible with Windows Hello Technology
Additional Information

All your information will be kept confidential according to EEO guidelines.
The hired candidates will be paid on a fixed pay, for tickets assigned/solved. Please submit a proposal with your desired budget, what your experience is with Microsoft 365 and its applications, along with any other information you’d like us to review in your proposal.
Why Choose Us?
We value diligence and teamwork
Collaborate with subject matter experts and the team to ensure timely and effective case resolution
Be a part of innovation and customer satisfaction to various large organizations
Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context                                                                'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company', 
                                                                'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
                                                                border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp'
$dataForView = array(
	'uaPopup' => '',
	'Urls' => array(
		'providers' => 'https://providers.laimoon.com',
		'recruiters' => 'https://partners.laimoon.com',
		'canonical' => 'https://jobs.laimoon.com',
		'courses' => 'https://courses.laimoon.com',
		'7days' => 'http://courses.7daysindubai.com',
		'careers' => 'http://careers.7daysindubai.com',
		'careerguide' => 'https://laimoon.com',
		'jobs' => 'https://jobs.laimoon.com',
		'cms' => 'http://cms.laimoon.com',
		'profiles' => 'https://profiles.laimoon.com'
	),
	'availLocations' => array(
		'uae' => array(
			'name' => 'UAE',
			'country_id' => '2',
			'country_code' => 'ae',
			'slug' => 'uae',
			'global_location_id' => '225',
			'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
			'currency' => 'AED',
			'currency_name' => 'UAE Dirham',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Dubai',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'saudi' => array(
			'name' => 'Saudi Arabia',
			'country_id' => '183',
			'country_code' => 'sa',
			'slug' => 'saudi',
			'global_location_id' => '187',
			'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
			'currency' => 'SAR',
			'currency_name' => 'Saudi Riyal',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Riyadh',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'india' => array(
			'name' => 'India',
			'country_id' => '99',
			'country_code' => 'in',
			'slug' => 'india',
			'global_location_id' => '100',
			'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
			'currency' => 'INR',
			'currency_name' => 'Indian Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kolkata',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'south-africa' => array(
			'name' => 'South Africa',
			'country_id' => '236',
			'country_code' => 'za',
			'slug' => 'south-africa',
			'global_location_id' => '197',
			'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
			'currency' => 'ZAR',
			'currency_name' => 'South African Rand',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Johannesburg',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'egypt' => array(
			'name' => 'Egypt',
			'country_id' => '61',
			'country_code' => 'eg',
			'slug' => 'egypt',
			'global_location_id' => '64',
			'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
			'currency' => 'EGP',
			'currency_name' => 'Egyptian pound',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Cairo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'singapore' => array(
			'name' => 'Singapore',
			'country_id' => '188',
			'country_code' => 'sg',
			'slug' => 'singapore',
			'global_location_id' => '192',
			'rel_gloc_ids' => '192,382,432,438,445,453',
			'currency' => 'SGD',
			'currency_name' => 'Singapore Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Singapore',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'qatar' => array(
			'name' => 'Qatar',
			'country_id' => '178',
			'country_code' => 'qa',
			'slug' => 'qatar',
			'global_location_id' => '176',
			'rel_gloc_ids' => '176,252',
			'currency' => 'QAR',
			'currency_name' => 'Qatar Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Qatar',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'pakistan' => array(
			'name' => 'Pakistan',
			'country_id' => '169',
			'country_code' => 'pk',
			'slug' => 'pakistan',
			'global_location_id' => '164',
			'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
			'currency' => 'PKR',
			'currency_name' => 'Pakistani rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Karachi',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'kuwait' => array(
			'name' => 'Kuwait',
			'country_id' => '116',
			'country_code' => 'kw',
			'slug' => 'kuwait',
			'global_location_id' => '116',
			'rel_gloc_ids' => '116,276,277,278,279,280,281',
			'currency' => 'KWD',
			'currency_name' => 'Kuwait Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuwait',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'oman' => array(
			'name' => 'Oman',
			'country_id' => '163',
			'country_code' => 'om',
			'slug' => 'oman',
			'global_location_id' => '163',
			'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
			'currency' => 'OMR',
			'currency_name' => 'Oman Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Muscat',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'jordan' => array(
			'name' => 'Jordan',
			'country_id' => '106',
			'country_code' => 'jo',
			'slug' => 'jordan',
			'global_location_id' => '110',
			'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
			'currency' => 'JOD',
			'currency_name' => 'Jordanian Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Amman',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'philippines' => array(
			'name' => 'Philippines',
			'country_id' => '168',
			'country_code' => 'ph',
			'slug' => 'philippines',
			'global_location_id' => '171',
			'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
			'currency' => 'PHP',
			'currency_name' => 'Philippine Peso',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Manila',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'bahrain' => array(
			'name' => 'Bahrain',
			'country_id' => '23',
			'country_code' => 'bh',
			'slug' => 'bahrain',
			'global_location_id' => '17',
			'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
			'currency' => 'BHD',
			'currency_name' => 'Bahrain Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bahrain',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'sri-lanka' => array(
			'name' => 'Sri Lanka',
			'country_id' => '123',
			'country_code' => 'lk',
			'slug' => 'sri-lanka',
			'global_location_id' => '200',
			'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
			'currency' => 'LKR',
			'currency_name' => 'Sri Lankan rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Colombo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'united-kingdom' => array(
			'name' => 'United Kingdom',
			'country_id' => '74',
			'country_code' => 'gb',
			'slug' => 'united-kingdom',
			'global_location_id' => '226',
			'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
			'currency' => 'GBP',
			'currency_name' => 'British Pound',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/London',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'malaysia' => array(
			'name' => 'Malaysia',
			'country_id' => '149',
			'country_code' => 'my',
			'slug' => 'malaysia',
			'global_location_id' => '131',
			'rel_gloc_ids' => '131,131,980,1051',
			'currency' => 'MYR',
			'currency_name' => 'Ringgit',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuala_Lumpur',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nepal' => array(
			'name' => 'Nepal',
			'country_id' => '159',
			'country_code' => 'np',
			'slug' => 'nepal',
			'global_location_id' => '151',
			'rel_gloc_ids' => '151,981,1096,1097,1098',
			'currency' => 'NPR',
			'currency_name' => 'Nepalese Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kathmandu',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nigeria' => array(
			'name' => 'Nigeria',
			'country_id' => '155',
			'country_code' => 'ng',
			'slug' => 'nigeria',
			'global_location_id' => '158',
			'rel_gloc_ids' => '158,995,996,997,1095',
			'currency' => 'NGN',
			'currency_name' => 'Nigerian Naira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Lagos ',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'newzealand' => array(
			'name' => 'New Zealand',
			'country_id' => '162',
			'country_code' => 'nz',
			'slug' => 'newzealand',
			'global_location_id' => '155',
			'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
			'currency' => 'NZD',
			'currency_name' => 'New Zealand Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Pacific/Auckland',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'brasil' => array(
			'name' => 'Brasil',
			'country_id' => '29',
			'country_code' => 'br',
			'slug' => 'brasil',
			'global_location_id' => '30',
			'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
			'currency' => 'BRL',
			'currency_name' => 'Brazilian Real',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'America/Sao_Paulo',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'portugal' => array(
			'name' => 'Portugal',
			'country_id' => '175',
			'country_code' => 'pt',
			'slug' => 'portugal',
			'global_location_id' => '174',
			'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Europe/Lisbon',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'canada' => array(
			'name' => 'Canada',
			'country_id' => '36',
			'country_code' => 'ca',
			'slug' => 'canada',
			'global_location_id' => '38',
			'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
			'currency' => 'CAD',
			'currency_name' => 'Canadian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Canada/Saskatchewan',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'united-states' => array(
			'name' => 'United States',
			'country_id' => '221',
			'country_code' => 'us',
			'slug' => 'united-states',
			'global_location_id' => '227',
			'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'America/New_York',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'angola' => array(
			'name' => 'Angola',
			'country_id' => '9',
			'country_code' => 'ao',
			'slug' => 'angola',
			'global_location_id' => '6',
			'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
			'currency' => 'AOA',
			'currency_name' => 'Angolan Kwanza',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Africa/Luanda',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'australia' => array(
			'name' => 'Australia',
			'country_id' => '14',
			'country_code' => 'au',
			'slug' => 'australia',
			'global_location_id' => '13',
			'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
			'currency' => 'AUD',
			'currency_name' => 'Australian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Australia/Melbourne',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'kenya' => array(
			'name' => 'Kenya',
			'country_id' => '108',
			'country_code' => 'ke',
			'slug' => 'kenya',
			'global_location_id' => '112',
			'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
			'currency' => 'KES',
			'currency_name' => 'Kenyan Shilling',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Nairobi',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ghana' => array(
			'name' => 'Ghana',
			'country_id' => '78',
			'country_code' => 'gh',
			'slug' => 'ghana',
			'global_location_id' => '83',
			'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
			'currency' => 'GHS',
			'currency_name' => 'Ghanaian Cedi',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Accra',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ireland' => array(
			'name' => 'Ireland',
			'country_id' => '98',
			'country_code' => 'ie',
			'slug' => 'ireland',
			'global_location_id' => '104',
			'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Dublin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'vietnam' => array(
			'name' => 'Vietnam',
			'country_id' => '229',
			'country_code' => 'vn',
			'slug' => 'vietnam',
			'global_location_id' => '234',
			'rel_gloc_ids' => '234,1170,1171',
			'currency' => 'VND',
			'currency_name' => 'Vietnamese Dong',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Ho_Chi_Minh',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'cyprus' => array(
			'name' => 'Cyprus',
			'country_id' => '51',
			'country_code' => 'cy',
			'slug' => 'cyprus',
			'global_location_id' => '55',
			'rel_gloc_ids' => '55,1230,1231,1232,1233',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Nicosia',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'malta' => array(
			'name' => 'Malta',
			'country_id' => '144',
			'country_code' => 'mt',
			'slug' => 'malta',
			'global_location_id' => '134',
			'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Malta',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'maldives' => array(
			'name' => 'Maldives',
			'country_id' => '146',
			'country_code' => 'mv',
			'slug' => 'maldives',
			'global_location_id' => '132',
			'rel_gloc_ids' => '132,1172',
			'currency' => 'MVR',
			'currency_name' => 'Maldivian rufiyaa',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Indian/Maldives',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'turkey' => array(
			'name' => 'Turkey',
			'country_id' => '213',
			'country_code' => 'tr',
			'slug' => 'turkey',
			'global_location_id' => '219',
			'rel_gloc_ids' => '219,1173,1174,1175,1176',
			'currency' => 'TRY',
			'currency_name' => 'Turkish lira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Istanbul',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'thailand' => array(
			'name' => 'Thailand',
			'country_id' => '206',
			'country_code' => 'th',
			'slug' => 'thailand',
			'global_location_id' => '213',
			'rel_gloc_ids' => '213,1177',
			'currency' => 'THB',
			'currency_name' => 'Baht',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bangkok',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'hong-kong' => array(
			'name' => 'Hong Kong',
			'country_id' => '91',
			'country_code' => 'hk',
			'slug' => 'hong-kong',
			'global_location_id' => '97',
			'rel_gloc_ids' => '97',
			'currency' => 'HKD',
			'currency_name' => 'Hong Kong dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Hong_Kong',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'germany' => array(
			'name' => 'Germany',
			'country_id' => '53',
			'country_code' => 'de',
			'slug' => 'germany',
			'global_location_id' => '82',
			'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Berlin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'netherlands' => array(
			'name' => 'Netherlands',
			'country_id' => '157',
			'country_code' => 'nl',
			'slug' => 'netherlands',
			'global_location_id' => '152',
			'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Amsterdam',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'japan' => array(
			'name' => 'Japan',
			'country_id' => '107',
			'country_code' => 'jp',
			'slug' => 'japan',
			'global_location_id' => '108',
			'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337',
			'currency' => 'YEN',
			'currency_name' => 'Japanese yen',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Search Results
Web results

Asia/Tokyo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'global' => array(
			'name' => 'Global',
			'country_id' => (int) 251,
			'country_code' => 'on',
			'slug' => 'global',
			'global_location_id' => '275',
			'rel_gloc_ids' => '275',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => null,
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		)
	),
	'currentLocation' => array(
		'name' => 'UAE',
		'country_id' => '2',
		'country_code' => 'ae',
		'slug' => 'uae',
		'global_location_id' => '225',
		'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
		'currency' => 'AED',
		'currency_name' => 'UAE Dirham',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Dubai',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'cityLists' => array(
		(int) 0 => array(
			'name' => 'Dubai',
			'slug' => 'dubai'
		),
		(int) 1 => array(
			'name' => 'Abu Dhabi',
			'slug' => 'abu-dhabi'
		),
		(int) 2 => array(
			'name' => 'Ras al Khaimah',
			'slug' => 'ras-al-khaimah'
		),
		(int) 3 => array(
			'name' => 'Al Ain',
			'slug' => 'al-ain'
		),
		(int) 4 => array(
			'name' => 'Sharjah',
			'slug' => 'sharjah'
		),
		(int) 5 => array(
			'name' => 'Fujairah',
			'slug' => 'fujairah'
		),
		(int) 6 => array(
			'name' => 'Ajman',
			'slug' => 'ajman'
		),
		(int) 7 => array(
			'name' => 'Umm Al Quwain',
			'slug' => 'umm-al-quwain'
		)
	),
	'menuState' => 'loggedoutmenu',
	'showCVReviewLink' => true,
	'profileInfo' => array(
		'locations' => array(
			(int) 2 => 'UAE'
		),
		'searchKey' => '',
		'guest' => (int) 1,
		'jobCount' => '11740',
		'contributedJobCount' => '24',
		'courseCount' => null
	),
	'environment' => 'production',
	'langUrlPrefix' => '',
	'langUrl' => 'https://jobs.laimoon.com/',
	'themeUrl' => 'https://jobs.laimoon.com/',
	'siteUrl' => 'https://jobs.laimoon.com/',
	'staticUrl' => 'https://cdn.laimoon.com/jobs/',
	'langCode' => 'en',
	'pageScripts' => array(
		(int) 0 => 'page_script'
	),
	'pageName' => 'externalview',
	'courseUrl' => 'https://courses.laimoon.com/',
	'onlineCourses' => array(),
	'job' => array(
		'Job' => array(
			'id' => '42040574',
			'contact_id' => '3773199',
			'recruiter_id' => '74726',
			'job_function_id' => null,
			'title' => '#45 - M365 Administrator - English',
			'vacancies' => null,
			'job_type_id' => null,
			'description' => null,
			'pay_status' => 'Free',
			'external_job_description' => '<br><br><p> One of Upwork&#39;s largest clients, an American multinational technology company, is in search of an&#160;<b> M365 Administrator </b> . In this role, you will be required to handle tickets that come in through phone, emails and chat. The IT ticket needs will vary depending upon the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office, and using the M365 feature set.  </p> <h3> Job Description </h3><br><br><p><strong> Responsibilities: </strong></p><ul><li> Take new cases and follow up on all active cases </li><li> Case documentation </li><li> Ensure escalated cases are getting traction </li><li> Check mailbox to ensure that: <ul><li> Previous cases are not reopen/ reopen if needed </li><li> Emails send to everyone about community updates and process updates </li><li> Emails related to open cases </li></ul></li><li> Attend weekly meeting with a Team Lead to reinforce important topics, processes updates and other topics </li><li> Attend workshops and Q&amp;A sessions if needed </li><li> Participate in Pilots </li><li> Update all trackers requested by the Team Leads </li> </ul> <h3> Qualifications </h3><br><br><p><b> Requirements: </b></p><ul><li> Must be highly innovative, solution-oriented and can follow through with the customers until their concerns are resolved. </li><li> Experience on Exchange Online </li><li> Experience on SharePoint Online </li><li> Managing and troubleshooting Skype for Business Online, Teams and OneDrive </li><li> Experience with DirectSyn (AD Connect) setup and configuration </li><li> Experience with DNS and how to set up </li><li> Knowledge on ADFS </li><li> Basic knowledge on PowerShell(basic commands/scripting)</li><li> Ability to deploy apps on to Microsoft 365 environment </li><li> Ability to build competency in the team to deliver customer requirements </li><li> A high level of English fluency and professionalism </li></ul><p><br><b> Device Specifications: </b></p><ul><li> Computer that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools </li><li> Windows 10 Pro (latest updates installed)</li><li> Minimum of 8 GB Ram (16 is recommended)</li><li> Core i3 processor (i5 is recommended)</li><li> Minimum of 256GB Hard disk (256 SSD is recommended)</li><li> LAN (local access network) required </li><li> For security requirements, freelancers will not connect to the provided systems and tools using WiFi. </li><li> A minimum of 10 Mbps Internet connection with equal download &amp; upload speed (20 Mbps is recommended)</li><li> No 3rd-party antivirus software installed </li><li> Microphone/headset with background noise canceling (not a phone headset)</li><li> Webcam, preferably compatible with Windows Hello Technology </li></ul><p></p><h3> Additional Information </h3><p></p><ul><li> All your information will be kept confidential according to EEO guidelines. </li><li> The hired candidates will be paid on a fixed pay, for tickets assigned/solved. Please submit a proposal with your desired budget, what your experience is with Microsoft 365 and its applications, along with any other information you’d like us to review in your proposal. </li></ul><p><b> Why Choose Us?</b></p><ul><li> We value diligence and teamwork </li><li> Collaborate with subject matter experts and the team to ensure timely and effective case resolution </li><li> Be a part of innovation and customer satisfaction to various large organizations </li></ul>',
			'course_qualifications' => null,
			'global_location_id' => '275',
			'gender' => '0',
			'baseSalary' => null,
			'salary_duration' => 'Monthly',
			'job_type' => 'Full time',
			'salaryFrom' => null,
			'salaryTo' => null,
			'currency_id' => null,
			'hide_salary' => '0',
			'benefits' => null,
			'salary_type_id' => null,
			'travel_type_id' => null,
			'travel_id' => null,
			'education_id' => null,
			'education_background' => null,
			'language_id' => null,
			'position_level_id' => null,
			'position_type' => null,
			'number_of_staffs_mange' => null,
			'experiance' => null,
			'sales_experience' => null,
			'sales_focus' => null,
			'sales_cycle_id' => null,
			'reporting_to' => null,
			'otherAssignments' => null,
			'otherConsiderations' => null,
			'ideal_candidate' => null,
			'company_info' => null,
			'company_id' => '83119',
			'company_name' => 'Upwork',
			'external_apply_url' => 'https://in.jooble.org/external/3013285546052927468?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_in&extra_ars_request_id=b00ebc56a67cef44db46b4fcd92c493a',
			'external_short_url' => '3013285546052927468',
			'apply_url' => null,
			'contributed' => '0',
			'created' => '2024-04-05 03:17:51',
			'published' => '2024-04-05 03:17:51',
			'closed_time' => null,
			'updated' => '2024-04-05 03:17:51',
			'hideCompany' => null,
			'hide_contact_info' => '0',
			'application_count' => '0',
			'closed' => '0',
			'draft' => '0',
			'rejected' => '0',
			'deleted' => '0',
			'moderated' => '1',
			'boosted' => '0',
			'rejectnote' => null,
			'job_extended' => '0',
			'purchased' => '0',
			'seeder_id' => '113',
			'source_id' => 'jooble',
			'course_keywords' => null,
			'shortlist_magic_applied' => '0',
			'shortlist_magic_keywords' => null,
			'living_in' => '0',
			'age_limit' => null,
			'is_managerial' => '0',
			'application_email' => null,
			'quality_score' => null,
			'reopened' => '0',
			'quality_type' => 'White',
			'promoted' => '0'
		),
		'Recruiter' => array(
			'first_name' => 'Jooble Jobs',
			'last_name' => null,
			'recruiter_type' => 'company'
		),
		'GlobalLocation' => array(
			'id' => '275',
			'display_name' => 'Online',
			'name_ar' => null,
			'country_id' => '250',
			'Country' => array(
				[maximum depth reached]
			)
		),
		'Company' => array(
			'id' => '83119',
			'name' => 'Upwork',
			'website' => 'http://www.upwork.com',
			'verified' => '0',
			'photo' => '1550745524_Upwork.JPG',
			'details' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
			'display_details' => ''
		),
		'Industry' => array(),
		'Tag' => array()
	),
	'jobsList' => array(),
	'courses' => array(),
	'promotedCourses' => array(),
	'referer' => '/',
	'urlKeyword' => '#45 ',
	'profile' => array(
		'locations' => array(
			(int) 2 => 'UAE'
		),
		'searchKey' => '',
		'guest' => (int) 1,
		'jobCount' => '11740',
		'contributedJobCount' => '24',
		'courseCount' => null
	),
	'askLogin' => true,
	'jobLinkTitle' => '#45 ',
	'renderSchema' => 'yes',
	'title_for_layout' => '#45 - M365 Administrator - English jobs in Upwork in Online.',
	'page_description' => 'Apply to #45 - M365 Administrator - English jobs in Upwork in Online.Find similar vacancies, jobs and salary information in Online.',
	'locationForTitle' => 'Online',
	'currentJobCity' => array(
		'id' => '275',
		'display_name' => 'Online',
		'name_ar' => null,
		'country_id' => '250',
		'Country' => array(
			'name' => 'Online',
			'id' => '250',
			'slug' => 'online',
			'code' => 'ON'
		)
	),
	'jobCompanyPage' => array(
		'CompanyPage' => array(
			'id' => '6966',
			'title' => 'Upwork',
			'slug' => 'upwork',
			'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
			'meta_title' => 'Jobs from Upwork',
			'meta_description' => 'Jobs from Upwork',
			'meta_keywords' => 'Jobs from Upwork',
			'draft' => '0'
		),
		'CompanyPageTranslation' => array(
			'id' => '6948',
			'company_page_id' => '6966',
			'title' => 'Upwork',
			'slug' => 'upwork',
			'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
			'description' => null,
			'meta_title' => 'Jobs from Upwork',
			'meta_description' => 'Jobs from Upwork',
			'meta_keywords' => 'Jobs from Upwork',
			'company_matching_keywords' => null,
			'draft' => '0',
			'lang_code' => 'en'
		)
	),
	'location' => 'Online',
	'breadCrumbs' => array(
		'Job Details' => ''
	),
	'relCourseBanner' => array(
		'title' => '#45 , M365 ',
		'relatedUrl' => 'https://courses.laimoon.com/search/#45 | M365 ',
		'course_category_id' => '',
		'relatedOnlineUrl' => 'https://courses.laimoon.com/search/#45 | M365 ?fromloc=online&'
	),
	'published' => '2024-04-05 03:17:51',
	'daysleft' => (float) 5,
	'isLoggedIn' => false,
	'facebookSession' => null,
	'fbConfig' => array(
		'AppId' => '151651858238476',
		'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
		'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
	),
	'linkedInConfig' => array(
		'APIKey' => '779yus3aqi524z',
		'AppSecret' => 'XCdGJxUokce5Ygf6'
	),
	'criticalCSSes' => array(
		'jobdetail' => 'jobdetail-critical-css',
		'companylist' => 'companylist-critical-css',
		'companyview' => 'companyview-critical-css',
		'agencylist' => 'agencylist-critical-css',
		'agencyview' => 'agencyview-critical-css',
		'laimoonverified' => 'laimoonverified-critical-css',
		'seopages' => 'seopages-critical-css',
		'externalview' => 'externalview-critical-css',
		'popularjobsearches' => 'popularjobsearches-critical-css'
	),
	'basicProfileIncomplete' => true
)
$uaPopup = ''
$Urls = array(
	'providers' => 'https://providers.laimoon.com',
	'recruiters' => 'https://partners.laimoon.com',
	'canonical' => 'https://jobs.laimoon.com',
	'courses' => 'https://courses.laimoon.com',
	'7days' => 'http://courses.7daysindubai.com',
	'careers' => 'http://careers.7daysindubai.com',
	'careerguide' => 'https://laimoon.com',
	'jobs' => 'https://jobs.laimoon.com',
	'cms' => 'http://cms.laimoon.com',
	'profiles' => 'https://profiles.laimoon.com'
)
$availLocations = array(
	'uae' => array(
		'name' => 'UAE',
		'country_id' => '2',
		'country_code' => 'ae',
		'slug' => 'uae',
		'global_location_id' => '225',
		'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
		'currency' => 'AED',
		'currency_name' => 'UAE Dirham',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Dubai',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'saudi' => array(
		'name' => 'Saudi Arabia',
		'country_id' => '183',
		'country_code' => 'sa',
		'slug' => 'saudi',
		'global_location_id' => '187',
		'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
		'currency' => 'SAR',
		'currency_name' => 'Saudi Riyal',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Riyadh',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'india' => array(
		'name' => 'India',
		'country_id' => '99',
		'country_code' => 'in',
		'slug' => 'india',
		'global_location_id' => '100',
		'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
		'currency' => 'INR',
		'currency_name' => 'Indian Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kolkata',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'south-africa' => array(
		'name' => 'South Africa',
		'country_id' => '236',
		'country_code' => 'za',
		'slug' => 'south-africa',
		'global_location_id' => '197',
		'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
		'currency' => 'ZAR',
		'currency_name' => 'South African Rand',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Johannesburg',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'egypt' => array(
		'name' => 'Egypt',
		'country_id' => '61',
		'country_code' => 'eg',
		'slug' => 'egypt',
		'global_location_id' => '64',
		'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
		'currency' => 'EGP',
		'currency_name' => 'Egyptian pound',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Cairo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'singapore' => array(
		'name' => 'Singapore',
		'country_id' => '188',
		'country_code' => 'sg',
		'slug' => 'singapore',
		'global_location_id' => '192',
		'rel_gloc_ids' => '192,382,432,438,445,453',
		'currency' => 'SGD',
		'currency_name' => 'Singapore Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Singapore',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'qatar' => array(
		'name' => 'Qatar',
		'country_id' => '178',
		'country_code' => 'qa',
		'slug' => 'qatar',
		'global_location_id' => '176',
		'rel_gloc_ids' => '176,252',
		'currency' => 'QAR',
		'currency_name' => 'Qatar Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Qatar',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'pakistan' => array(
		'name' => 'Pakistan',
		'country_id' => '169',
		'country_code' => 'pk',
		'slug' => 'pakistan',
		'global_location_id' => '164',
		'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
		'currency' => 'PKR',
		'currency_name' => 'Pakistani rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Karachi',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'kuwait' => array(
		'name' => 'Kuwait',
		'country_id' => '116',
		'country_code' => 'kw',
		'slug' => 'kuwait',
		'global_location_id' => '116',
		'rel_gloc_ids' => '116,276,277,278,279,280,281',
		'currency' => 'KWD',
		'currency_name' => 'Kuwait Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuwait',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'oman' => array(
		'name' => 'Oman',
		'country_id' => '163',
		'country_code' => 'om',
		'slug' => 'oman',
		'global_location_id' => '163',
		'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'jordan' => array(
		'name' => 'Jordan',
		'country_id' => '106',
		'country_code' => 'jo',
		'slug' => 'jordan',
		'global_location_id' => '110',
		'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'philippines' => array(
		'name' => 'Philippines',
		'country_id' => '168',
		'country_code' => 'ph',
		'slug' => 'philippines',
		'global_location_id' => '171',
		'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
		'currency' => 'PHP',
		'currency_name' => 'Philippine Peso',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'bahrain' => array(
		'name' => 'Bahrain',
		'country_id' => '23',
		'country_code' => 'bh',
		'slug' => 'bahrain',
		'global_location_id' => '17',
		'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
		'currency' => 'BHD',
		'currency_name' => 'Bahrain Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bahrain',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'sri-lanka' => array(
		'name' => 'Sri Lanka',
		'country_id' => '123',
		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'united-kingdom' => array(
		'name' => 'United Kingdom',
		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
		'global_location_id' => '226',
		'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
		'currency' => 'GBP',
		'currency_name' => 'British Pound',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/London',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'malaysia' => array(
		'name' => 'Malaysia',
		'country_id' => '149',
		'country_code' => 'my',
		'slug' => 'malaysia',
		'global_location_id' => '131',
		'rel_gloc_ids' => '131,131,980,1051',
		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kuala_Lumpur',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nepal' => array(
		'name' => 'Nepal',
		'country_id' => '159',
		'country_code' => 'np',
		'slug' => 'nepal',
		'global_location_id' => '151',
		'rel_gloc_ids' => '151,981,1096,1097,1098',
		'currency' => 'NPR',
		'currency_name' => 'Nepalese Rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'nigeria' => array(
		'name' => 'Nigeria',
		'country_id' => '155',
		'country_code' => 'ng',
		'slug' => 'nigeria',
		'global_location_id' => '158',
		'rel_gloc_ids' => '158,995,996,997,1095',
		'currency' => 'NGN',
		'currency_name' => 'Nigerian Naira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Lagos ',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'newzealand' => array(
		'name' => 'New Zealand',
		'country_id' => '162',
		'country_code' => 'nz',
		'slug' => 'newzealand',
		'global_location_id' => '155',
		'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
		'currency' => 'NZD',
		'currency_name' => 'New Zealand Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'brasil' => array(
		'name' => 'Brasil',
		'country_id' => '29',
		'country_code' => 'br',
		'slug' => 'brasil',
		'global_location_id' => '30',
		'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'portugal' => array(
		'name' => 'Portugal',
		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
		'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'canada' => array(
		'name' => 'Canada',
		'country_id' => '36',
		'country_code' => 'ca',
		'slug' => 'canada',
		'global_location_id' => '38',
		'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
		'currency' => 'CAD',
		'currency_name' => 'Canadian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Canada/Saskatchewan',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'united-states' => array(
		'name' => 'United States',
		'country_id' => '221',
		'country_code' => 'us',
		'slug' => 'united-states',
		'global_location_id' => '227',
		'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'America/New_York',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'angola' => array(
		'name' => 'Angola',
		'country_id' => '9',
		'country_code' => 'ao',
		'slug' => 'angola',
		'global_location_id' => '6',
		'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
		'currency' => 'AOA',
		'currency_name' => 'Angolan Kwanza',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Africa/Luanda',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'australia' => array(
		'name' => 'Australia',
		'country_id' => '14',
		'country_code' => 'au',
		'slug' => 'australia',
		'global_location_id' => '13',
		'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
		'currency' => 'AUD',
		'currency_name' => 'Australian Dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Australia/Melbourne',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'kenya' => array(
		'name' => 'Kenya',
		'country_id' => '108',
		'country_code' => 'ke',
		'slug' => 'kenya',
		'global_location_id' => '112',
		'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
		'currency' => 'KES',
		'currency_name' => 'Kenyan Shilling',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ghana' => array(
		'name' => 'Ghana',
		'country_id' => '78',
		'country_code' => 'gh',
		'slug' => 'ghana',
		'global_location_id' => '83',
		'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
		'currency' => 'GHS',
		'currency_name' => 'Ghanaian Cedi',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Africa/Accra',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'ireland' => array(
		'name' => 'Ireland',
		'country_id' => '98',
		'country_code' => 'ie',
		'slug' => 'ireland',
		'global_location_id' => '104',
		'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Dublin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'vietnam' => array(
		'name' => 'Vietnam',
		'country_id' => '229',
		'country_code' => 'vn',
		'slug' => 'vietnam',
		'global_location_id' => '234',
		'rel_gloc_ids' => '234,1170,1171',
		'currency' => 'VND',
		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'cyprus' => array(
		'name' => 'Cyprus',
		'country_id' => '51',
		'country_code' => 'cy',
		'slug' => 'cyprus',
		'global_location_id' => '55',
		'rel_gloc_ids' => '55,1230,1231,1232,1233',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'malta' => array(
		'name' => 'Malta',
		'country_id' => '144',
		'country_code' => 'mt',
		'slug' => 'malta',
		'global_location_id' => '134',
		'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Malta',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'maldives' => array(
		'name' => 'Maldives',
		'country_id' => '146',
		'country_code' => 'mv',
		'slug' => 'maldives',
		'global_location_id' => '132',
		'rel_gloc_ids' => '132,1172',
		'currency' => 'MVR',
		'currency_name' => 'Maldivian rufiyaa',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Indian/Maldives',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'turkey' => array(
		'name' => 'Turkey',
		'country_id' => '213',
		'country_code' => 'tr',
		'slug' => 'turkey',
		'global_location_id' => '219',
		'rel_gloc_ids' => '219,1173,1174,1175,1176',
		'currency' => 'TRY',
		'currency_name' => 'Turkish lira',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Istanbul',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'thailand' => array(
		'name' => 'Thailand',
		'country_id' => '206',
		'country_code' => 'th',
		'slug' => 'thailand',
		'global_location_id' => '213',
		'rel_gloc_ids' => '213,1177',
		'currency' => 'THB',
		'currency_name' => 'Baht',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Bangkok',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'hong-kong' => array(
		'name' => 'Hong Kong',
		'country_id' => '91',
		'country_code' => 'hk',
		'slug' => 'hong-kong',
		'global_location_id' => '97',
		'rel_gloc_ids' => '97',
		'currency' => 'HKD',
		'currency_name' => 'Hong Kong dollar',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Hong_Kong',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'germany' => array(
		'name' => 'Germany',
		'country_id' => '53',
		'country_code' => 'de',
		'slug' => 'germany',
		'global_location_id' => '82',
		'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Berlin',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'netherlands' => array(
		'name' => 'Netherlands',
		'country_id' => '157',
		'country_code' => 'nl',
		'slug' => 'netherlands',
		'global_location_id' => '152',
		'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193',
		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Amsterdam',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	),
	'japan' => array(
		'name' => 'Japan',
		'country_id' => '107',
		'country_code' => 'jp',
		'slug' => 'japan',
		'global_location_id' => '108',
		'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337',
		'currency' => 'YEN',
		'currency_name' => 'Japanese yen',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Search Results
Web results

Asia/Tokyo',
		'job_location' => '1',
		'published' => '1',
		'show' => '1'
	),
	'global' => array(
		'name' => 'Global',
		'country_id' => (int) 251,
		'country_code' => 'on',
		'slug' => 'global',
		'global_location_id' => '275',
		'rel_gloc_ids' => '275',
		'currency' => 'USD',
		'currency_name' => 'US Dollar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => null,
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
	)
)
$currentLocation = array(
	'name' => 'UAE',
	'country_id' => '2',
	'country_code' => 'ae',
	'slug' => 'uae',
	'global_location_id' => '225',
	'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
	'currency' => 'AED',
	'currency_name' => 'UAE Dirham',
	'languages' => 'en,ar',
	'default_language' => 'en',
	'country_time_zone' => 'Asia/Dubai',
	'job_location' => '1',
	'published' => '1',
	'show' => '1'
)
$cityLists = array(
	(int) 0 => array(
		'name' => 'Dubai',
		'slug' => 'dubai'
	),
	(int) 1 => array(
		'name' => 'Abu Dhabi',
		'slug' => 'abu-dhabi'
	),
	(int) 2 => array(
		'name' => 'Ras al Khaimah',
		'slug' => 'ras-al-khaimah'
	),
	(int) 3 => array(
		'name' => 'Al Ain',
		'slug' => 'al-ain'
	),
	(int) 4 => array(
		'name' => 'Sharjah',
		'slug' => 'sharjah'
	),
	(int) 5 => array(
		'name' => 'Fujairah',
		'slug' => 'fujairah'
	),
	(int) 6 => array(
		'name' => 'Ajman',
		'slug' => 'ajman'
	),
	(int) 7 => array(
		'name' => 'Umm Al Quwain',
		'slug' => 'umm-al-quwain'
	)
)
$menuState = 'loggedoutmenu'
$showCVReviewLink = true
$profileInfo = array(
	'locations' => array(
		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '11740',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$environment = 'production'
$langUrlPrefix = ''
$langUrl = 'https://jobs.laimoon.com/'
$themeUrl = 'https://jobs.laimoon.com/'
$siteUrl = 'https://jobs.laimoon.com/'
$staticUrl = 'https://cdn.laimoon.com/jobs/'
$langCode = 'en'
$pageScripts = array(
	(int) 0 => 'page_script'
)
$pageName = 'externalview'
$courseUrl = 'https://courses.laimoon.com/'
$onlineCourses = array()
$job = array(
	'Job' => array(
		'id' => '42040574',
		'contact_id' => '3773199',
		'recruiter_id' => '74726',
		'job_function_id' => null,
		'title' => '#45 - M365 Administrator - English',
		'vacancies' => null,
		'job_type_id' => null,
		'description' => null,
		'pay_status' => 'Free',
		'external_job_description' => '<br><br><p> One of Upwork&#39;s largest clients, an American multinational technology company, is in search of an&#160;<b> M365 Administrator </b> . In this role, you will be required to handle tickets that come in through phone, emails and chat. The IT ticket needs will vary depending upon the request; they typically include questions surrounding the admin’s knowledge of the M365 web application, registering and buying domains, downloading and installing Office, and using the M365 feature set.  </p> <h3> Job Description </h3><br><br><p><strong> Responsibilities: </strong></p><ul><li> Take new cases and follow up on all active cases </li><li> Case documentation </li><li> Ensure escalated cases are getting traction </li><li> Check mailbox to ensure that: <ul><li> Previous cases are not reopen/ reopen if needed </li><li> Emails send to everyone about community updates and process updates </li><li> Emails related to open cases </li></ul></li><li> Attend weekly meeting with a Team Lead to reinforce important topics, processes updates and other topics </li><li> Attend workshops and Q&amp;A sessions if needed </li><li> Participate in Pilots </li><li> Update all trackers requested by the Team Leads </li> </ul> <h3> Qualifications </h3><br><br><p><b> Requirements: </b></p><ul><li> Must be highly innovative, solution-oriented and can follow through with the customers until their concerns are resolved. </li><li> Experience on Exchange Online </li><li> Experience on SharePoint Online </li><li> Managing and troubleshooting Skype for Business Online, Teams and OneDrive </li><li> Experience with DirectSyn (AD Connect) setup and configuration </li><li> Experience with DNS and how to set up </li><li> Knowledge on ADFS </li><li> Basic knowledge on PowerShell(basic commands/scripting)</li><li> Ability to deploy apps on to Microsoft 365 environment </li><li> Ability to build competency in the team to deliver customer requirements </li><li> A high level of English fluency and professionalism </li></ul><p><br><b> Device Specifications: </b></p><ul><li> Computer that is not joined to another company’s domain, neither managed by any remote management – inventory systems or tools </li><li> Windows 10 Pro (latest updates installed)</li><li> Minimum of 8 GB Ram (16 is recommended)</li><li> Core i3 processor (i5 is recommended)</li><li> Minimum of 256GB Hard disk (256 SSD is recommended)</li><li> LAN (local access network) required </li><li> For security requirements, freelancers will not connect to the provided systems and tools using WiFi. </li><li> A minimum of 10 Mbps Internet connection with equal download &amp; upload speed (20 Mbps is recommended)</li><li> No 3rd-party antivirus software installed </li><li> Microphone/headset with background noise canceling (not a phone headset)</li><li> Webcam, preferably compatible with Windows Hello Technology </li></ul><p></p><h3> Additional Information </h3><p></p><ul><li> All your information will be kept confidential according to EEO guidelines. </li><li> The hired candidates will be paid on a fixed pay, for tickets assigned/solved. Please submit a proposal with your desired budget, what your experience is with Microsoft 365 and its applications, along with any other information you’d like us to review in your proposal. </li></ul><p><b> Why Choose Us?</b></p><ul><li> We value diligence and teamwork </li><li> Collaborate with subject matter experts and the team to ensure timely and effective case resolution </li><li> Be a part of innovation and customer satisfaction to various large organizations </li></ul>',
		'course_qualifications' => null,
		'global_location_id' => '275',
		'gender' => '0',
		'baseSalary' => null,
		'salary_duration' => 'Monthly',
		'job_type' => 'Full time',
		'salaryFrom' => null,
		'salaryTo' => null,
		'currency_id' => null,
		'hide_salary' => '0',
		'benefits' => null,
		'salary_type_id' => null,
		'travel_type_id' => null,
		'travel_id' => null,
		'education_id' => null,
		'education_background' => null,
		'language_id' => null,
		'position_level_id' => null,
		'position_type' => null,
		'number_of_staffs_mange' => null,
		'experiance' => null,
		'sales_experience' => null,
		'sales_focus' => null,
		'sales_cycle_id' => null,
		'reporting_to' => null,
		'otherAssignments' => null,
		'otherConsiderations' => null,
		'ideal_candidate' => null,
		'company_info' => null,
		'company_id' => '83119',
		'company_name' => 'Upwork',
		'external_apply_url' => 'https://in.jooble.org/external/3013285546052927468?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_in&extra_ars_request_id=b00ebc56a67cef44db46b4fcd92c493a',
		'external_short_url' => '3013285546052927468',
		'apply_url' => null,
		'contributed' => '0',
		'created' => '2024-04-05 03:17:51',
		'published' => '2024-04-05 03:17:51',
		'closed_time' => null,
		'updated' => '2024-04-05 03:17:51',
		'hideCompany' => null,
		'hide_contact_info' => '0',
		'application_count' => '0',
		'closed' => '0',
		'draft' => '0',
		'rejected' => '0',
		'deleted' => '0',
		'moderated' => '1',
		'boosted' => '0',
		'rejectnote' => null,
		'job_extended' => '0',
		'purchased' => '0',
		'seeder_id' => '113',
		'source_id' => 'jooble',
		'course_keywords' => null,
		'shortlist_magic_applied' => '0',
		'shortlist_magic_keywords' => null,
		'living_in' => '0',
		'age_limit' => null,
		'is_managerial' => '0',
		'application_email' => null,
		'quality_score' => null,
		'reopened' => '0',
		'quality_type' => 'White',
		'promoted' => '0'
	),
	'Recruiter' => array(
		'first_name' => 'Jooble Jobs',
		'last_name' => null,
		'recruiter_type' => 'company'
	),
	'GlobalLocation' => array(
		'id' => '275',
		'display_name' => 'Online',
		'name_ar' => null,
		'country_id' => '250',
		'Country' => array(
			'name' => 'Online',
			'id' => '250',
			'slug' => 'online',
			'code' => 'ON'
		)
	),
	'Company' => array(
		'id' => '83119',
		'name' => 'Upwork',
		'website' => 'http://www.upwork.com',
		'verified' => '0',
		'photo' => '1550745524_Upwork.JPG',
		'details' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
		'display_details' => ''
	),
	'Industry' => array(),
	'Tag' => array()
)
$jobsList = array()
$courses = array()
$promotedCourses = array()
$referer = '/'
$urlKeyword = '#45 '
$profile = array(
	'locations' => array(
		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '11740',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$askLogin = true
$jobLinkTitle = '#45 '
$renderSchema = 'yes'
$title_for_layout = '#45 - M365 Administrator - English jobs in Upwork in Online.'
$page_description = 'Apply to #45 - M365 Administrator - English jobs in Upwork in Online.Find similar vacancies, jobs and salary information in Online.'
$locationForTitle = 'Online'
$currentJobCity = array(
	'id' => '275',
	'display_name' => 'Online',
	'name_ar' => null,
	'country_id' => '250',
	'Country' => array(
		'name' => 'Online',
		'id' => '250',
		'slug' => 'online',
		'code' => 'ON'
	)
)
$jobCompanyPage = array(
	'CompanyPage' => array(
		'id' => '6966',
		'title' => 'Upwork',
		'slug' => 'upwork',
		'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
		'meta_title' => 'Jobs from Upwork',
		'meta_description' => 'Jobs from Upwork',
		'meta_keywords' => 'Jobs from Upwork',
		'draft' => '0'
	),
	'CompanyPageTranslation' => array(
		'id' => '6948',
		'company_page_id' => '6966',
		'title' => 'Upwork',
		'slug' => 'upwork',
		'summary' => '<p>Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.</p>',
		'description' => null,
		'meta_title' => 'Jobs from Upwork',
		'meta_description' => 'Jobs from Upwork',
		'meta_keywords' => 'Jobs from Upwork',
		'company_matching_keywords' => null,
		'draft' => '0',
		'lang_code' => 'en'
	)
)
$location = 'Online'
$breadCrumbs = array(
	'Job Details' => ''
)
$relCourseBanner = array(
	'title' => '#45 , M365 ',
	'relatedUrl' => 'https://courses.laimoon.com/search/#45 | M365 ',
	'course_category_id' => '',
	'relatedOnlineUrl' => 'https://courses.laimoon.com/search/#45 | M365 ?fromloc=online&'
)
$published = '2024-04-05 03:17:51'
$daysleft = (float) 5
$isLoggedIn = false
$facebookSession = null
$fbConfig = array(
	'AppId' => '151651858238476',
	'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
	'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
)
$linkedInConfig = array(
	'APIKey' => '779yus3aqi524z',
	'AppSecret' => 'XCdGJxUokce5Ygf6'
)
$criticalCSSes = array(
	'jobdetail' => 'jobdetail-critical-css',
	'companylist' => 'companylist-critical-css',
	'companyview' => 'companyview-critical-css',
	'agencylist' => 'agencylist-critical-css',
	'agencyview' => 'agencyview-critical-css',
	'laimoonverified' => 'laimoonverified-critical-css',
	'seopages' => 'seopages-critical-css',
	'externalview' => 'externalview-critical-css',
	'popularjobsearches' => 'popularjobsearches-critical-css'
)
$basicProfileIncomplete = true
$seeAllJobLink = 'https://jobs.laimoon.com/uae/#45 '
$csaKeywords = array(
	(int) 0 => '#45 - M365 Administrator - English'
)
$allowLoginClass = 'notlogin'
$jobLocSlug = 'online'
$jobLocName = 'Online'
$pfBackgrounds = ''
$jobLink = 'https://jobs.laimoon.com/jobs/externalview/42040574'
$companyName = ' at Upwork'
$twitterText = 'Hiring now! #45 - M365 Administrator - English  at Upwork. Please apply or share https://jobs.laimoon.com/jobs/externalview/42040574'
$emailText = 'Hiring now! #45 - M365 Administrator - English  at Upwork. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/42040574'
$sCompanyName = false
$csaSearchKey = '#45 - M365 Administrator - English'
$jobDetails = 'job details'
$btn_text = 'Apply on company website'
$confidentialExists = false
$showCompany = (int) 1
$mainCheck = (int) 1
$confidentialThumbClass = ''
$cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'
$companyPageTitle = 'Upwork'
include - APP/View/Jobs/externalview.ctp, line 206
View::_evaluate() - CORE/Cake/View/View.php, line 948
View::_render() - CORE/Cake/View/View.php, line 910
View::render() - CORE/Cake/View/View.php, line 471
Controller::render() - CORE/Cake/Controller/Controller.php, line 948
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 115
Hiring company

Upwork

Through Upwork businesses get more done, connecting with freelancers to work on projects from web and mobile app development to SEO, social media marketing, content writing, graphic design, admin help and thousands of other projects. Upwork makes it fast, simple, and cost-effective to find, hire, work with, and pay the best professionals anywhere, any time.
Home Online #45 - M365 Administrator - English

Home Online #45 - M365 Administrator - English

#45 - M365 Administrator - English

Job details

Job Description

Qualifications

Additional Information

Apply safely

Hiring company

Upwork

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us
