Greek Customer Service and Sales Consultant

This is a remote position. GREEK CUSTOMER SERVICE & SALES REPRESENTATIVE WORK FROM HOME! Brief CSSR Job description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travelrelated queries in customer relations department in Greek & English languages Work on airline reservations systems & handle outbound voice calls written correspondence & other multimedia channels daily. Fully paid product and systems training provided. Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels. Demanding and timesensitive call centre environment Requirements Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level) We are targeting candidates located in South Africa Permanent residence permit/ South African ID holders preferred. VISA candidates will be considered for foreigners residing in South Africa. Excellent Computer literacy & technical skills No criminal record. Employment terms and conditions 1. Salary: R240 000 CTC per annum / R20 000 CTC per month 2. Work from Home Client will provide laptop Candidate must have fibre / stable ADSL internet connectivity and cover internet costs 3. Full time Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be considered minimum of 20 hours per week) 4. Working hours: MonFri 08h00 19h00 including weekends (09h0017h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements. 5. Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom. 6. Probation period: 4 months Starting date: 15 May 2024