Manager, CRO Office

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Profile Summary: As a member of the Compliance & Risk Organisation (CRO) Office, you will have the opportunity to contribute to the design and implementation of strategic initiatives for the Compliance and Enterprise Risk Management division. This division is responsible for managing compliance, operational, financial, and information risks across the firm, as well as transforming the way we work. As part of this dynamic role, you will report to the Lead, CRO Office and work closely with CRO colleagues, and various departments across the company and Group. Job Description:

• Coordinate and support the Division’s delivery of strategic Group-wide initiatives (e.g. GBM) working closely with Group Head Office, Group IT and Group Project teams.
• Organise the progress of the CRO 3-year Strategy (annual revision of the Strategy, annual CRO Strategy Day, regular updates to the Division on progress against strategic objectives). Seek out, assess feedback and propose iterative improvements to the Strategic programme.
• Coordinate and support key CRO projects and initiatives.
• Promote synergy of the Compliance and Enterprise Risk Management division’s technological, digital and data capabilities.
• Coordinate between CRO Division and Data Analytics and Information Technology on new initiatives to drive data-driven insights and automation.
• Coordinate and support the Division’s budgeting activities.
• Undertake ad-hoc tasks, projects or reviews as directed by Head of CRO Office/Head of Compliance/Chief Risk Officer.
• Work closely with all departments to coordinate and guide execution of processes relating to the PACS risk register, incident reporting, process gaps and controls analysis, and validation checks on user-developed financial modelling.
• Support the annual scenario analysis exercise and risk appetite testing.
• Promote awareness of operational risk management in PACS.

Who we are looking for: Competencies & Personal Traits:

• Excellent communicator, ability to translate requirements into technical terms.
• Curious and innovative in exploring new tools and solutions.
• Nimble and flexible to change, able to adapt to fast-paced and changing situations.
• Strong understanding of Compliance and Risk processes.
• Positive attitude and passionate.
• Long-term mentality.
• Ability to inspire and drive change.
• Organised and meticulous.
• Stakeholder management, enjoys working with people at all levels of seniority.

Working Experience:

• At least 5-7 years of working experience in risk, compliance and/or Project Management, IT, Analytics roles.
• Experience in managing projects with multiple stakeholders.
• Experience in innovation and automation.
• Experience with machine learning and artificial intelligence is a plus.
• Hands on working experience in data and visualization tools.

Professional Qualifications:

• Project Management qualifications is an advantage.
• Experienced in design and development of dashboard using Qlik or Microsoft Power BI is an advantage.

Education:

• Degree in any discipline.

Language:

• Strong command of the English language.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.