Manager, Technology (SuccessFactors)

Position Manager, Technology (SuccessFactors) Company SATS Contract Type Permanent Working Hours 8:30 AM - 5:30 PM Function IT/Computer - Network/System/Database Admin Location SATS Inflight Catering Centre 1, 20 Airport Boulevard, Singapore 819659 About SATS – Feed and Connect Communities SATS is a global leader in gateway services and Asia's pre-eminent provider of food solutions. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses, and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies. Fulfilling our purpose to feed and connect communities, SATS delights customers in over 210 locations and 27 countries across the Asia Pacific, UK, Europe, the Middle East and the Americas. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit KEY RESPONSIBILITIES

• Be an effective Technology Business Partner. working closely with business users to understand business needs and implement solutions.
• Hands on experience in configuring Success Factor modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc) this includes configuration of Holiday calendars, Work Schedules, Substitutions, Absences for different categories of employees and policies for different locations.
• Ensure HR applications are compliant with internal business controls, statutory regulations & rules, information security and audit requirements.
• Effective in analysing and implementing SuccessFactors integration projects; defining iFlows, local & exception sub-process, value mapping artifacts.
• Analyse from a holistic perspective business needs, mutual interdependencies, risk and benefits to propose the best solution.
• Motivate, lead and guide team to HR best practices.
• Support the delivery of initiatives primarily on technology capabilities for Human Capital/Resource.
• Assist in planning, managing and implementation of projects/tracks.
• Coordinate and manage internal resources and third parties/vendors for the flawless execution of projects and timely resolution of issues.
• Assist in the definition of project scope, requirements and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress.
• Test all system areas during implementation, upgrade and/or other configuration change.
• Solution and monitor on HR systems integration(s) with other systems (including but not limited to Time management system, SAP S/4HANA system, Concur system), and any integrations to 3rd party vendor solutions.
• Work cross-functionally to solve problems and implement changes.
• Create and maintain comprehensive project documentation.
• Provide end user support to ensure adoption and ease of use.
• Resolve problems related to upgrades, releases, fixes, and improvements.
• Partner with team members to ensure alignment and knowledge transfer.
• Oversee Global HR related systems rollouts.

• Tertiary Degree in Computer Science, Information Technology or equivalent in a reputable University.
• Experience in handling SuccessFactors systems (including Employee Central, Data Integration, and Data Cleansing) and Concur is highly preferred.
• Experience in developing interfaces between SuccessFactors and 3rd party systems. Has worked on creation of integrations using SuccessFactors Cloud Platform Integration (CPI).
• Experienced in IT project management, developing, analysing and implementing technology solutions.
• 3-5 years of experience supporting HR systems and team leader of small team to implement HR initiatives.
• Excellent knowledge in HR domain, with experience implementing and supporting HR applications.
• Good team player who is keen to learn, independent, and with strong analytical, communication and interpersonal skills.
• Strong communication and validation skills. Able to iterate through the requirements in phases, ensuring alignment with business sponsor, stakeholders, and management.