Relationship Manager, Public Sector North II Group

Job title : Relationship Manager, Public Sector North II Group jobs in Borno Job Location : Borno Deadline : April 08, 2024 Quick Recommended Links DUTIES & RESPONSIBILITIES

• Manage and deepens existing relationships with existing and prospective customers
• Actively supporting the team’s client retention strategies by providing excellent service to customers.
• Contributes towards the achievement of established marketing goals/objectives through implementation of marketing strategies and plans within the assigned area of jurisdiction
• Generate leads and identify new business opportunities
• Initiate the development of products required to meet customer needs.
• Market the bank’s products to meet customer needs
• Serve as the primary daily service contact for the clients
• Conduct accounts reviews to track customer needs and usage trends
• Track and maintain customer data/information
• Ensure efficient service and maintenance of existing customers
• Interface with relevant Business Units for accounts transfers and other issues that may be of benefit to Public Sector customers

• Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
• Higher Degrees/Professional Certification preferable.

• Bank structure, policies and procedures.
• Knowledge of government structure, policies and initiatives
• Knowledge of political system and power centers in relevant areas.
• Industry knowledge
• Banking operations/services/products
• Regulatory Compliance

• Negotiations skills
• Leadership/Supervisory skills
• Strong networking and Relationship Management skills
• Strong marketing and deal structuring skills
• Excellent problem solving and creative thinking skills
• Excellent people management skills
• Excellent business development experience
• Strong interpersonal and communications skills
• IT & Computer appreciation
• Organization/Coordination skills
• Portfolio management 
• Credit assessment and structuring
• Marketing/ sales
• Business/ product development
• Customer relationship management
• Client industry knowledge
• Budget planning & control
• Financial analysis
• Business/ operational strategy