Partnership Account Manager
Job details
About Water.org 1 in 4 people around the world lack access to safe water and 2 in 5 people don’t have access to a safe toilet. We are working every day to change this. We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible, and cost-effective because we believe that water is the way to empower a bright future that we can all share in, worldwide. We are an international nonprofit organization based in Kansas City, Missouri that has positively transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 30 years, we’ve been providing women hope, children health and families a bright future. Job Overview The Partnership Account Manager in the Global Impact Department drives the performance of assigned partnership accounts, ensuring consistent delivery against account priorities. This individual serves as technical consultant, business advisor and/or implementer of the partner-facing business plans and related programs. The Partnership Account Manager is a catalyst for the partner’s vision and brings an exceptional customer success mindset to delivering appropriate solutions to assigned partner accounts that leverage Water.org’s unique value. Department Accountabilities
- Impact Strategy Leadership and Execution
- Portfolio + Account Management
- Business Development
- Business Metrics and Data Insights
- Pre-Award and Post Award Administration
- Project Management
- Risk Identification
- Advisory and Consulting Services
- Ability to manage multiple complex internal and external relationships, requiring application of existing standards and processes related to account management and/or business development.
- Functional knowledge of related industry and/or market segments within the assigned portfolio of accounts in one or more of the following partnership areas: public or private enterprises focusing on water and/or sanitation projects/finance and financial institutions.
- Broad knowledge of programmatic planning and experience appropriately mitigating and/or escalating risks within the assigned accounts.
- Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
- Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Values Differences – Recognizes the value that different perspectives and cultures bring to an organization.
- Nimble Learning – Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Individual contributor with no subordinates.
- Up to 25% of domestic and international travel.
- Bachelor’s degree and/or equivalent relevant work experience.
- A minimum of 3 years’ experience with account management in one or more of the following areas: retail, wholesale, and micro finance, micro, small and medium enterprises, and/or water & sanitation infrastructure finance/projects.
- Proven track record of expanding accounts and business contracts.
- Proficient (written and verbal) in English.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.