Home Singapore Change Management Lead, Cash Ops - Director

Home Singapore Change Management Lead, Cash Ops - Director

Change Management Lead, Cash Ops - Director

Full time at Deutsche Bank in Singapore
Posted on April 3, 2024

Job details

Job Description: Details of the Division and Team: We are Germany's leading bank with strong positions in Europe and significant presence in the Americas and Asia Pacific. We're driving growth through our strong client franchise, investing heavily in digital technologies, prioritizing long-term success over short-term gains, and serving society with ambition and integrity. We serve our clients' real economic needs in commercial and investment banking, retail banking and transaction banking, and provide ground-breaking products and services in asset and wealth management. That means a career packed with opportunities to grow and the chance to shape the future of our clients. The Global Markets Division is responsible for Deutsche Bank's capital markets business, comprising the sales and trading of capital markets products including debt, equity, and other fixed income and currency products. As numerous Regulators across the globe are going through various reporting and regulation changes it would be essential for DB to comply with the changes and ensure APAC are also complying with the changes that is ongoing globally. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect:

  • Flexible benefits plan including virtual doctor consultation services
  • Comprehensive leave benefits
  • Gender Neutral Parental Leave
  • Flexible working arrangements
  • 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement
Your key responsibilities: The key responsibility of the role is to support APAC Cash Operations Head in establishing and executing APAC operating model. Candidate is expected to have a deep understanding of the evolving industry trends for core cash operations products and processes as well as regional and global operations demands. Roles and responsibility involve the following aspects, Transformation:
  • Lead and drive Cash operations transformation agenda, includes establishing and monitoring the book of work at regional level. Working with key stakeholders, partners to drive on time and quality execution and achieve cost target
  • Drive operational solutioning for new business growth for new economic clients
  • Drive effective and efficient operating model, includes nearshoring and offshoring .
Risk & Control
  • Working with APAC Cash ops head to enhance effective and efficient risk and control framework for APAC locations
  • Focusing on driving consistency, standardized and simplified processes across all APAC locations.
Production Support:
  • In assistant to the APAC cash operations head, act as an escalation channel for relevant operational issues. Partner with stakeholders and IT partners to consistently improving our production stabilities.
  • Drive root cause resolution or options articulation around any problems or challenges that crop up in the course of execution of above initiatives.
Your skills and experience:
  • Minimum 12 years' experience in a Financial Institution with Corporate and Transaction Banking business, Cash and Payments-related Products & Operations experience
  • Proven hands on experience in driving APAC enterprise level operational transformation project rollout, influencing and driving decision with senior stakeholders; ability to identify and prioritize multiple tasks
  • Proven track records in designing and implementing both effective and efficient risk and control framework
  • Strong analytical skills, able to demonstrate flexibility regarding problem solving
  • Ability to understand different business processes across cash functions and locations especially in the Asia Pacific region
  • Take ownership and able to work in tight deadlines fast-paced environment.
  • Manage complexity and ambiguity well with proven skills to take leadership in within an operational setup
  • Entrepreneurial thinking and acting at all times, taking ownership for instigating and executing initiatives
  • Knowledge of automation toolkit such as Tableau, Alteryx and Robotic Process Automation will be a plus
  • Working knowledge of human centered design/ design thinking
How we'll support you:
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career

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