Service Manager - Sports Luxury Cars

Full time at Caliberly in UAE

Posted on April 3, 2024

Job details

Team Management:
- Lead, supervise, and mentor a team of service advisors, technicians, detailers, and administrative staff.
- Assign tasks and projects to team members, considering their skills and expertise.
- Provide training and guidance to staff, ensuring they stay updated with the latest automotive technologies and service techniques.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Foster teamwork and maintain a positive work environment within the service department.
Customer Service:
- Interact with customers to understand their vehicle repair and maintenance needs, providing accurate estimates for service costs and completion times.
- Address customer inquiries, complaints, and concerns in a professional and timely manner, ensuring customer satisfaction.
- Communicate effectively with customers, keeping them informed about the status of their vehicle repairs and services.
- Strive to exceed customer expectations by delivering exceptional service and building strong customer relationships.
Operational Efficiency:
- Manage the workflow within the service department, ensuring efficient utilization of resources and timely completion of vehicle repairs and services.
- Monitor service advisors' performance, ensuring they effectively schedule appointments, manage work orders, and communicate with technicians and customers.
- Coordinate with parts and inventory departments to maintain adequate stock levels for necessary parts and materials.
- Implement and improve processes to enhance overall service department efficiency.
Quality Control:
- Ensure all vehicle repairs and services meet high-quality standards and adhere to manufacturer specifications and dealership policies.
- Conduct regular inspections of completed repairs to verify the quality of workmanship and service.
- Address and resolve any issues related to the quality of repairs and services promptly.
Financial Management:
- Monitor and analyze service department financial performance, including revenue, expenses, and profitability.
- Prepare and manage budgets, forecasts, and financial reports for the service department.
- Implement strategies to increase service department revenue, such as upselling additional services and service packages.

#J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Caliberly

Who we are?
In the process of synergizing the talents and being a part of all levels of the recruitment ecosystem from being a recruiter to supplying the top caliber to the top brands in the MENA region hiring for the multiple levels from three continents have made us caliber( Talent) centric and a bridge between the job seekers & employers by upholding the core values of the industry.
In adherence to our ethics and commitment, our caliber hunters utilize the core segmented marketing network to source the highly skilled staff for your business needs.

See All Caliberly Jobs

Improve your chance to get this job. Do an online course on Customer service starting now.

Customer Relationship Global Courses

AED 55
~~AED 514~~

Duration: 1 Hour

Enrol
Admin and Customer Service Diploma Adams Academy

AED 92
~~AED 735~~

Duration: 92 Hours

Enrol

See all courses

See All Service Jobs

Service Manager - Sports Luxury Cars

Job details

Apply safely

Hiring company

Caliberly

Service Technician - Tubular Running Services

Service Supervisor I - Cementing

Service Operator I - Cementing

Service Operator I - SS

Service Supervisor I - Cementing

Service Planner I

Service Operator I - SS

Service Technician 3

Maintenance Technician - Tubular Running Services

HWO & Snubbing Service Operator I & II

HWO & Snubbing Service Leader/ Coordinator

HWO & Snubbing Service Supervisor II & III

Crew Chief - Tubular Running Services

Senior Contracts Manager

Warehouse / Stores Manager

Project Manager

Internship R&M - Drilling Services

Sales Manager for Well Completions

R&M Specialist I - Drilling Services

Jobs

Courses

Location

Follow us

Home UAE Service Manager - Sports Luxury Cars

Home UAE Service Manager - Sports Luxury Cars

Service Manager - Sports Luxury Cars

Job details

Apply safely

Hiring company

Caliberly

Similiar Jobs that might interest you

Service Technician - Tubular Running Services

Service Supervisor I - Cementing

Service Operator I - Cementing

Service Operator I - SS

Service Supervisor I - Cementing

Service Planner I

Service Operator I - SS

Service Technician 3

Maintenance Technician - Tubular Running Services

HWO & Snubbing Service Operator I & II

HWO & Snubbing Service Leader/ Coordinator

HWO & Snubbing Service Supervisor II & III

Crew Chief - Tubular Running Services

Senior Contracts Manager

Warehouse / Stores Manager

Project Manager

Internship R&M - Drilling Services

Sales Manager for Well Completions

R&M Specialist I - Drilling Services

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us