Web Design General Manager - Durbanville

Our client, a web design agency in the Northern Suburbs, who was crowned on of the most innovative web design agencies in the Western Cape, is in need of a General Manager to join their small but dynamic team. The main aim of this position is to lighten the load of the Owner. Technical & Creative Project management Website, corporate identity and photography projectsManaging promotional gifts and apparel shopPro-actively keep track of all projects, while managing specific detailsSee projects through their full life cycles, solving problems as neededClient briefings and progress meetingsTeam resource management for both new projects and serving existing clientsHosting setups: domain registrations/transfers, email setupsCreative design sound-boarding Business administration Dealing with client account queries like onboarding, invoicing, billing, cancellations and unhappy clients.Daily/weekly bookkeeping and financialExecuting strategies and implementing systems and processes, as directed by the owner. Sales Facilitating needs analysis meetings with prospective clientsDrafting quotationsAttending business networking events to generate leads QUALIFICATIONS AND SKILL REQUIREMENTSBachelors degree in marketing and/or business managementAt least 5 years experience with website design and/or creative company managementPracticed in full-turnkey web design, from concept to completion.Solid working understanding of project management tools, methodologies, and best practices.Effectively completing projects according to pre-determined scope, budgets, and timelinesGood administrative and organizational skills, with a strong attention to detailProficient English and professional writing skills. Creative writing skills is beneficial.Great leadership qualitiesExperience with the following SaaS products is greatly beneficial.Zoho Books, Desk, Workplace, Sites, Commerce, Forms, Bookings, Cliq, CRMWebflow & WordPressE-Commerce: Ecwid, Shopify, WooCommerceXneelo KonsoleH, WhoIs, DNSElfsight, JotformAdobe Creative CloudHTML, CSS, JavascriptGoogle Analytics 4ZapierApple Mac PERSONAL ATTRIBUTES Be passionate about online communication solutionsBe able and willing to work in a collaborative, innovative, flexible, and team-oriented environmentBe self-confident and self-motivatedMulti-task between different rolesSelf-starter, quick learner, with initiativeHave uncompromising integrity - being transparent and accountable